Productive workplace; positive corporate mindset, based on perormace and superior customer service.
Pros: excellent work environment; job satisfaction.
Cons: long hours.
Provided customer support to large world wide user group, addressing issues regarding Technical Manuals supporting long range aircraft.
Gathered, analyzed, and screened engineering drawings, schematics, and technical source data for incorporation into Technical Manuals.
Interviewed wide variety of personnel to provide improved customer service.
Performed analysis of contractual requirements and military specifications for technical publication updates.