SWHP is dedicated to addressing your grievances and resolving them promptly. If there is ever a time when you are not satisfied with the performance of SWHP or one of its providers, you should contact a Customer Service Advocate immediately. All grievances are documented and thoroughly investigated. SWHP encourages your input and will not discriminate – more... against you, refuse coverage, or engage in any other retaliation if you choose to file a complaint or request an appeal of a decision.
SWHP's definition of a complaint is an oral or written form of dissatisfaction that is not able to be resolved promptly to your satisfaction. When you call a Customer Service Advocate to express dissatisfaction, he/she will immediately document your issues and send you a complaint form (as required by the Texas Department of Insurance) to complete and send back to SWHP. This form does not go into your medical record; it simply helps SWHP address your complaint with the appropriate person or department. SWHP responds to the oral and written complaints in the same manner and informs you of a resolution within 30 calendar days of receipt of the complaint. – less – More from ZoomInfo »
Scott & White Employer Reviews
Scott & White5.0
A great place to work for advancement and job security
Medical Secretary (Former Employee), OB/GYN – January 24, 2012
Scott & White5.0
Productive place of employment
Billing and Follow up Tech (Former Employee), Temple, Tx. – December 22, 2011
Scott & White3.0
Hospital
Administrative Assistant (Former Employee), Clinic – November 12, 2011
Scott & White5.0
floating to all floors went smoothly. Friendly environment
Temple, Tx (Former Employee), Nurse Tech/CNA – November 9, 2011
Scott & White4.0
Steady work and good pay.
Order Filler/Quality Control (Former Employee), Temple, Texas – September 28, 2011
Working at Scott & White
What are the average starting salaries, bonuses, benefits and travel requirements like at Scott & White?
What do you like best about working at Scott & White? Are there a...
It's always hard to know what to expect when going in for that interview -- and preparation can make all the difference. What is the interview process like at Scott & Whit...
Every business has its own style. What is the office environment and culture like at Scott & White?
Are people dressed in business casual, jeans and t-shirts, or full-on ...
Do you work at Scott & White? How did you find the job? How did you get that first interview?
Any advice for someone trying to get in?
What do you think - will Scott & White grow fast? Are they expanding their staff? How does Scott & White stack up against the competition?
