Sears
Compensation/Benefits
Management
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551 reviews

Sears Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Poor Managment
Tax Analyst (Retailer) (Former Employee), Hoffman Estates, IL –
Pros: office extra
Cons: poor managment
There was extremely poor management and no job training. There was lack of organization of information and a lack of help.
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Very intresting job
Senior Receiving Associate (Former Employee), Homer Glen, IL –
fun quick promotable job with good pay, corporate watches you like big brother
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Sears
Assistant Manager/Fitting room Associate (Former Employee), brampton –
Pros: discout for stores
Cons: bad time mangment for thier store
People are nice to work they have wonder floor support. But they need to have clock time where it is standard for everybody and not be so picky over 5 min cause everybody's watch is 5min diffrence.
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fabulous place to work!
Major Appliance Technician (Former Employee), Rexdale, ON –
I enjoyed what I did and I enjoyed the people I worked with. Too bad it didn't pay enough.
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Empty
Assistant Manager (Former Employee), Evansville, IN –
Cons: going under???
I was a brand central manager. Seemed to have an ad change daily. Too slow for my liking had to get out.
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Sales/Customer Service Position
Sales Associate (Former Employee), Holyoke, MA –
Pros: nice work environment.
Cons: no sitting down.
I would constantly learn about new products and sales so I could promote them to customers and answer their questions.
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Customer Service
Merchandise Customer Assistance (Current Employee), Stockton, CA –
Pros: lunch break is 45 minutes and break 15 minutes
Cons: have to rush to finish everything.
On a typical day at work, I maintain a good working environment by putting back the clothes and also picking up the clothes on the floor. Also assist customer with finding product in the store and also on finish given task project within a certain time. And on busy day, I will assist the cashiers and help ring the customer. The hardest part of the job – more...  is managing the task within the time given. Most i enjoy about this job is that I love working with my co-workers and helping them as a team. – less
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Productive and Friendly
Hardware Sales Associate (Former Employee), Waterloo, IA –
I learned alot about tools and the customers. I really enjoyed working with the customers. They were friendly and the feeling I got helping them was great. The managers were helpful and lenient. The people I worked with did their best and most were helpful and productive.
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• Field Service, Electronics, Board and Component repairs, troubleshooting, diagnostics,
Senior Service Specialist (Current Employee), New york , New Jersey –
Tv electronic... DEAD... Sales a must to keep your job. Great job just dead field
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Only stayed at this job because I was in school
Receiving Clerk/Maintenance Technician (Former Employee), Orange, CA –
Pros: once i became a head guy in my department, the trust level rose too.
Cons: managers are not honest, horrible hours, rare to see anyone get raises but management
I quickly became one of the head guys in my department and even though there were many hard times/goals, I accomplished them. The only good thing about this job was that it gave me the work ethic to ignore all the negatives and keep my eye on the problems at hand and to accomplish them to my full ability.
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It's a part-time job
Sales Associate (Current Employee), Wichita, KS –
Pros: it's a job
Cons: little room for development, not relative to interests and education.
Currently all efforts are based on customer satisfaction such as:
- Customer inquiries
- Product selection
- Information about product selection
- Returns and exchanges
- Maintaining store appearances
- Creating leads for return customers
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fun exciting place to work
Customer Service Rep Electronics (Former Employee), Sacramento, CA –
Pros: plenty of breaks, flexible work schedule
Cons: not very organized, or not accurate inventory
you start the day with clocking in and watching you floor for any customers that might need your help finding something. You market and advertise the merchandise that you sell in a way to make the customer buy your product. The hardest part of this job is that sometimes you may come across an angry customer and you have to satisfy the angry customer – more...  without elevating other problems. – less
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The company was a good place to work.
Warehouse/Stock/Inventory/ Forklift (Former Employee), Akron, OH –
The company was a good place to work for. I had fun for being the first job i ever held.
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Sears was my first job and a good employer
food services manager (Former Employee), Burnaby, BC –
Pros: the people iworked with
Cons: the shut down of the food services department
prepared salads and prep for sandwich bar
managed daily operation of restaurant with a staff ranging from 6 to 30 employees
determined pricing of daily meals
assisted cashier with her daily duties
monthly inventory
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Since its conjoined acquisition Sears has lost sight of what it was founded on Customer Service.
Sales Associate (Former Employee), CDA, Id –
Pros: sadly none
Cons: all of the above.
Sears takes an autocratic approch to its leadershp. All of the above ratings are just as I rated them non existant. Sears shuld realize that empoyees are a copanies representatives, which is tranfered to the customer, and customers are an organizations best public relations.
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Sears Automotive
Auto Center Manager (Current Employee), Sanford, FL –
Pros: stability and control of staff development.
Cons: compensation and benefits restructuring
Learned in-depth Automotive expense control measures while directly impacting customer satisfaction to maintain a high level of excellence and profitability.
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Failing Company with the wrong values
Electronic Sales Associate (Current Employee), Jacksonville, Florida Regency Mall –
Sears has been in the new lately as potentially going out of bussiness. Having worked there I can see why. They are completely backwards and cannot decide what it is they want to do to improve the company. They are changing tactics every month, so by the time you get used to one policy, another replaces it.
In addition to this, they hire managers who – more...  have never worked for Sears before, so they are not familiar with sears policies, and become useless if you ask them a question that cannot be answered with a yes or no.
The pay is a joke, as whatever commission you are able to make first requires customers to enter the store looking for something to buy. And with everyone thinking Sears is going out of business, no one comes in anymore.
Do not work for sears, there are better companies out there. – less
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Store was great.
Customer Service Associate (Former Employee), Aiken, SC –
This location was good. They were willing to work with me on my school schedule.
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great company
Cashier (Former Employee), Hackensack, NJ –
Excellent hours, just lacked in decent pay rate. The management was very understanding of all situations at hand and helped you as much as possible.
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Nice place to work with the public.
Shoe Sale Associate (Former Employee), Chicago, IL –
Had fun working here restocking shoes, and meeting new customers.
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About Sears

Sears, Roebuck and Co. (Sears) is a multi-line retailer that offers a wide array of merchandise and related services and is among – Read more