Pros: Flexible scheduling, Interesting products
Cons: slow business, low hours
Working in consultative sales it was my job to assist customers in the hardlines department. This department was everything that wasn't large appliances or clothing. My routine was comprised of opening and closing duties with registers, cleaning and stocking the aisles, operating point of sale systems, and learning the about the product line of sears and craftsman utility items. I became fluent in understanding functions of various tools for many “trade” jobs and projects, there was a great variety of customers that came into the store looking for something specific and it was my job to help them. It was common to multitask several detail oriented projects at once, on line orders and telephone calls would be separated between checking the warehouse stock on an item, or explaining specs on tractors, air compressors or chainsaws. This pace was fine, and I liked being able to have control of the tasks I could see through. Building customer relationships was a big part of this job since I had the potential to make a small commission off of an extended warranty we were urged to upsell as a mandatory part of the job. The commission was equivalent to one percent of sales after sales goals were met for the day.