Cashier (Former Employee) – Lake Jackson, TX – October 23, 2016
The store gave little to no hours. The manger was not a good manager. I learned on what type of leader you should not be. My coworkers were great. The hardest part of the job was that it was so slow, not very much room to learn.
Cashier/Sales Associate (Former Employee) – Kennesaw, GA – October 23, 2016
It was a decent first job glad I did it to have experience with retail and customer service. Typical work day was very slow they don't get much business on the weekdays so everything is very laid back.
Backroom Associate (Former Employee) – Albany, GA – October 23, 2016
Sears was a good experience. It was fun getting to know the customers, helping them solve their problems, and helping them find what they need. The work load and intensity could vary during the week and holidays, but one thing I did not like about working there was the pay. Did not like getting paid $7.25 for the amount of manual labor we did in the backroom. Moving, refrigerators and freezer, all sizes of lawnmowers, weight benches with weights, and exercise machines just to name a few items. It was a stress because the associates working on the floor got paid more.
CSR - Customer Service Representative (Former Employee) – Chatsworth, CA – October 23, 2016
In my time with Sears I was able to sharpen my customer service skills and learn a new part of the sales business. I was the second point of contact for the guest, as the first was in a brick and mortar store. The room for advancement and lack of coaching was very hard for me. I need a job where this is hope to advance and managers who want to see you succeed. I was successful in bringing in hundreds of thousands of dollars in warranties for the company. Again, I loved getting the privileged of building a relationship with paying customers.
management, lack of room for advancement, location
Product Compliance Quality Control (Former Employee) – Melrose Park, IL – October 22, 2016
The most unorganized company I have worked for. The management has no glue on what it takes to successfully have a company that people would love to come to. It starts with your employees who is the face of the company. Keep the employees happy and its free advertising for you. You work hard give your all and slap in the face at the same time. I no longer shop at Sears because I know how they operate. I recommend that people spend their money where people still appreciate your patronage.
Hardlines Pricing Assisstant (Former Employee) – Jonesboro, AR – October 21, 2016
I cannot speak for all Sears, as ive only worked in one, but it was very run down and even the staff seemed to be feeling those effects.They all seemed to be rather sluggish, but they were still trying to be helpful and productive. There seemed to only be a handful of us, and those of us that were attempting to work were always bothered by the higher ups gathering in circles to chat on their phones. They are a very understanding group of people and very playful, and that made work fun but the major problem i had was our break room- which was located in the Attic of the store..
Happy atmosphere, Fun people
no job security, No one seemed to take the job seriously.
Merchandising and Customer Lead (Former Employee) – Yonkers, NY – October 20, 2016
Will teach you the basics of working retail, however more fulfilling opportunities in a company with a future should be sought elsewhere, as I don't see them existing in the future. In short, good spot to get your feet wet, but don't stick around too long
Cashier (Current Employee) – Brockton, MA 02301 – October 20, 2016
Very fast-pace, greeting customers, helping to solve issue, everyone works as a team player, great co-workers and seeing customers return every week. one of the hardest things is getting customers to sign up for a credit card and the rewards program, enjoy working with people.
Assist fellow employees (Former Employee) – Schaumburg, IL – October 20, 2016
I was with Sears for 3 years, I had fun and not fun at the same time. The only great thing about this place were my coworkers. They were the only ones that kept me going to work. The management changes every few months, although the holidays can be fun and hectic at the same time. If you want to start a job, I can say retail is the place to go, but not to start a career.
In Home Appliance Repair Technician (Former Employee) – Kingston, NY – October 20, 2016
Long hours, alot of driving, most of the customers were nice. The job was very challenging, but I liked that. However I was a technician and they were more focused on me selling than they were about the job I was doing as a tech. Which is why I no longer work there.
productive place to work with limited direct supervion
in home service technician (Former Employee) – Virginia – October 20, 2016
Driving to customers homes to service there equipment and deal with the customers directly. The 1st priority is to fix the customers opinion of the product and the company. The fellow employees are helpful and supportive. The hardest part of the job is sometime dealing with irate customers, but the most enjoyable part of the job is dealing with satisfied and happy customers.
healthcare, limited supervision, ability to take ownership of duties