Cashier (Former Employee), Altamonte Springs, FL – May 22, 2013
I did enjoy working at Sears because I love interacting with customers face to face, but when I started to realize that the amount of credit cards you sell, determines how many hours you work (and the more credits the more hours) I didn't think that was fair. Why should the employees be punished for not giving customers another bill to pay.
Jewelry/Sales Associate (Former Employee), Elizabethtown, KY – May 22, 2013
Great opportunity to improve and expand customer service skills due to the diverse personalities and issues of customers. This is probably the most rewarding and challenging aspect of the job. Staff turnover can be high due to the nature of the business, which can be stressful for other employees. Hard work is rewarded with more responsibility and recognition. – more... Supervisors work closly with employees to create a close team spirit. – less
Photographer/Manager (Former Employee), Wausau, WI – May 21, 2013
Pros: travel to different locations in wisconsin
Cons: trying find coverage for studios
It is a fast moving place from taking photographs, answering phones, delivering orders, to solving customer issues and working out promotional events. I've learned that even though we may be working alone in the studio, we have to have a form of team work. We may not be there all the time to and the other members need to know what we've done the day – more... before. It is a place that I feel we all are on the same level. The managers have been in our position and they have that understanding when we have issues that needs to be resolved. It is very hard to let a customer know that the session isn't going well and needing to reschedule due no fault of anyone and that the situation will continue to get worse if there is not going to be a break for everyone. I have been able to see many children grow through making some of the best memories. – less
Softline Merchandise and Customer Assist (Former Employee), Nashville, TN – May 21, 2013
On any given day, I constantly walk around the store and make sure everything is in the organized, neat, and priced correctly. I assist customers in finding product and ordering. I also assist cashiers and other associates to cover breaks and busy periods. I love walking around and keeping everything straight. It appeals to my nature of having this – more... in an orderly fashion. I enjoyed going to work everyday. – less
Assistant Store Manager (Current Employee), Bowie, MD – May 20, 2013
A typical day at work consist of driving profitable sales along with ensuring all associates are offering excellent customer service. Training a team of associates who embrace technology to better assist our members that are driven by technology. Managing a stock room team that must maintain a 96% fusion rate (online to store orders) on a daily basis. – more... Helping all associates achieve there sales goal along with helping the store reach it's sales goal. – less
Customer friendly shopping place with great culture.
loss prevention manager (Current Employee), Gastonia, NC – May 20, 2013
Pros: i want to teach everyone the business, and make the successful.
Cons: i give all of myself to help people.
I typically open my email, and then I look at sales from previous day. I then have a meeting with store ,and department managers. I then touch base with cash office to balance the room, The most important part of the day is making sure store is safe and clean. I also take a look at expense report to guage the spending for the month. I walk my team around – more... the floor to look for areas of improvement. – less