Loss Prevention Lead (Former Employee) – Herndon, VA – March 19, 2014
Being a Loss Prevention Lead for Kmart was a great experience for me because it helped me become more vocal and improved leadership skills extremely. Being in charge of a group of loss prevention associates while the manager is gone is a fun way for me to prove we can still get the job done without a supervisors help. Working everyday as loss prevention opened up relations with the police and going to civil court for apprehensions which is a good experience for ANYONE who is trying to get into security type work which I enjoy doing. The job environment there was always enjoyable working with co-workers who were always motivated to do more even if we are over achieving already. The hardest part of the job for me was transitioning from being a follow into a leader, it took awhile to get used to but I felt like I filled the role perfectly. The most enjoyable part of the job was apprehending shoplifters. It was always a new challenge everyday, dealing with different personalities; but it was always fun making apprehensions and saving the company money by busting the criminals.
Loss Prevention Manager (Former Employee) – California – November 4, 2017
The company is going under and will be closing soon. Don't waste your time with them. They really don't care about their employees at all. They will work you to death for little pay, and throw you to the dogs at any chance they see fit.
Loss Prevention Team Member (Former Employee) – Portland, OR – October 17, 2017
Responsibilities including: unlocking the Store and changing alarms 6 am and monitoring by camera and floor surveillance all points of access prior to and after opening. Frequent conversations with store customers and associates with different demeanors regarding Company, Store policies and Point Of Sale procedures. Daily safety walks to look for problem areas that could be of hazard to Store customers, associates and staff.(Risk Management) Writing and filing reports as needed as well as accomplishing any other task that might be asked of me.
Great Teamwork environment.
Starting at 4 and 5 AM in the morning and on a varied schedule
Loss Prevention Supervisor and Trainer (Former Employee) – Baltimore, MD – October 17, 2017
I liked it at first, until they changed management. When this happened then it became a circus. Ok when I worked for Sears I got hired on making 13.80. Three months later I requested a transfer to s store closer to home and where there was more action. When I got to the new store the store manager didn't like my salary and was vocal about to the point that everyone in the store eventually knew how much I got paid. The animosity that I got was crazy, even though month after month I was number one in apprehensions and the only non manager to be certified to make fitting room stops. And I trained and certified everyone hired after me in my store and two others.
Loss Prevention Manager (Former Employee) – Avenel, NJ – October 11, 2017
It's retail. No one is particularly happy to be there. Pay is low. Work is tedious. Sears/Kmart struggles to stand out in a shrinking sector. Only a matter of time before all big box stores close shop. Sears will surely be the first in that line.
Loss Prevention Lead Detective (Former Employee) – Waldorf, MD – September 29, 2017
I lucked up and had two amazing manager's that made the job and its terrible pay tolerable and at times enjoyable. This however is due to the people and not the company which can happen anywhere. I honestly can not say one good thing about the company itself and the poor leadership at the top that is making the whole things come crashing down.
Territory Loss Prevention Manager- California (Former Employee) – Nevada, CA – September 8, 2017
I was hired as the Territory Loss Prevention Manager for a division called the Great Indoors. Unfortunately, three months into my tenure, they closed the only store in Vegas which required me to relocate. Unfortunately the entire division closed 6 months later.
Loss Prevention Associate (Former Employee) – Rego Park, NY – September 8, 2017
great place to work if you like to shop. I learned how to work from an undercover LP associate and how to blend it. Greatly improved how i talk to people (ie) getting a shop lifter to come back into the store after we caught him/her.
Depending on the team you have, it's not a bad place
LOSS PREVENTION AGENT (Current Employee) – Massachusetts – August 29, 2017
With the proper team and management, this position can be exciting. Everyday is a new day and you never know what to expect. As long as you trust who you're working with and know that they have your back, it's a great place
job is fun, good team building
Absolutely awful management, low pay, poor training
Loss Prevention and Sales (Former Employee) – Bismarck, ND – August 16, 2017
It was not a hard job but they pushed a lot of the sales tropes on their employees. They want you to sell overpriced protection plans that didn't do anything. When they would confront you on low numbers and you'd ask a better way to sell it they wouldn't have any answers either. In my area the people I worked for and with were always very nice and understanding. I did actually have a lot of fun at the job.
Loss Prevention Manager (Former Employee) – Jackson, MI – August 16, 2017
The compensation was horrible. Even after working for them for 4 years, as a manager, I was only making $11.50/hour. I had a bachelors degree and still was making pennies! The company doesn't care about the employees.
Loss Prevention Agent (Former Employee) – Rancho Cucamonga, CA – August 14, 2017
Monitored footage from surveillance cameras, assessed and maintained store safety. Learned how to spot shop lifters. LP Manager created hostility between agents. Store management wasn't able to fix it. Work Place culture was was good. The hardest part of the job was the hostility between the agents. The most enjoyable part of the job was catching someone stealing merchandise.