Sears Employee Reviews

Found 14,587 reviews matching the search
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Productive place to work
Department Lead (Former Employee) –  Chicago, ILMarch 28, 2017
I enjoyed my time at Sears, although there is a lot of work to do, having great coworkers to help and everyone being knowledgeable of the store makes your day smooth.
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Good and Bad
Receiving Associate (Former Employee) –  Newington, NHMarch 28, 2017
A typical day included unloading merchandise from the truck, opening boxes and bringing product to the sales floor for stocking shelves and racks. Also waiting on customers who came to the merchandise pick-up kiosk for items that they purchased. The hardest part of the job was working in a warehouse space too small for what was in it. The best part was when they had an outside warehouse with more room.
Pros
Good people
Cons
I never really "got" retail
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Great place to work if you have the right management
Softlines Associate (Former Employee) –  Odessa, TXMarch 28, 2017
a typical day at sears is making sure the customer is satisfied 100% of the time your first priority.
the management at this particular store was not well, but ive heard from coworkers that before they were there it was a fantastic place to be.
The most enjoyable part of the job was meeting all the different types of people who would come into the store.
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Long standing company with a currently high stress factor
Hardlines Supervisor and Floor Manager (Current Employee) –  Albuquerque, NMMarch 27, 2017
During good times, Sears is a wonderful employer. These days, it is a pressure cooker for stress, with upper management acting from a place of desperation. Most promotions, both titular and fiscal, have been frozen as the company struggles to remain solvent.

A typical day for a manager involves excoriation over unattainable metrics from upper management. That being said, it can still be a lovely place to work.
Pros
Decent Pay
Cons
Company is failing
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Pressure to sell
Sales Associate (Former Employee) –  Traverse City, MIMarch 27, 2017
Being forced to annoy the customers by asking them over and over to sign up for a credit card made me hate working there. Work at sears if you want the customers to hate you,
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Hard workers needed
Sales Associate (Former Employee) –  West Dundee, ILMarch 27, 2017
Good place for individuals that wish to expand their retail skills in all forms wether it be a cashier or taking care of the floor and making sure it's in good condition.
Pros
Coworkers
Cons
Too much for one person
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Strong in training and orientation
Assistant Store Manager, Brand Central (Former Employee) –  Burbank, CAMarch 27, 2017
More clear direction from upper level Management. I was able to order merchandise based on the customers need. Able to contact buyers negotiate for future order.
Pros
Training
Cons
Salary base pay
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Good company to contract for
Contractor (Former Employee) –  Denver, COMarch 27, 2017
Good company to contract for. Was great untill sears started to slide and started receiving less and less work. As far as working, I have no complaints and like I said, they were great until they ran out of work.
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I enjoyed working with Sears.
Softlines Merchandiser (Former Employee) –  Mesa AZMarch 27, 2017
The environment was very slow. Work flow had no toom to grow. I'd rather much work in a active environment. Coworkers were not very helpful. Overall it was a temporary job.
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Good company to work for
Protection Agreement Benefits Administrator (Current Employee) –  High Point, NCMarch 27, 2017
I enjoyed the job with SEARS, the management team are great! The hours of operation was exceptional, pay was much more than I was expected, and training program was amazing!
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Ok but not the best place to work for retail
Sales Associate (Former Employee) –  Savannah, GAMarch 27, 2017
Very little hours they're only busy during the holidays. Management i had sucked, and one went to jail for stealing company money. Not a good place to work for.
Pros
co-workers
Cons
everything
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Interesting entry level job
Receiving Associate (Former Employee) –  Portage, INMarch 27, 2017
I really enjoyed the friendly atmosphere at Sears but the rate of pay wasn't worth the difficulty of the labor.I would recommend this job to a Jr/Sr High School student.
Pros
Gigantic plaza outside of company.
Cons
Not enough benefits or chances at advancement.
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Sears
Appliance Sales Associate (Current Employee) –  Dublin, OHMarch 27, 2017
The commission structure is not great, the company is falling behind hand having difficulty getting back up on its feet but hopefully they will get more options and better equipment soon.
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Nice place to work if you need a job.
Loss Prevention Detective (Current Employee) –  Chicago, ILMarch 27, 2017
Depending on your position its very hard to advance here. Some mangers are hired from other companies and do not know how to do the job effectively which effects others trying to do their job. The culture is good. Lot of people are friendly towards each other. people tend to stick with their own status: ex: cashier with cashiers, stockers with stockers. Everyone tends to blame each other instead of working together as a team. Also, huge hour cuts recently.
Pros
The shop your way rewards program is the best! Free money!
Cons
No associate discount anymore
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Fun work place for a high school student
Sales Associate (Former Employee) –  Frisco, TXMarch 27, 2017
Was a good high school job, wouldn't want to work there forever though. Started working at Sears senior year of high school, and stopped when i decided to attend university.
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No go
Cashier/Customer Service (Current Employee) –  Gainesville, FLMarch 27, 2017
Horrible. Almost no work hours. Very little pay. Forced to con people into get their credit card, which has one of the highest interest rates. Managers have a bad attitude.
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good
Benefits Advisor (Former Employee) –  High Point, NCMarch 27, 2017
Company has great work environment with great pay and good staff. Company has great instructional commitment to staff; Great activities and award employees
Pros
great pay
Cons
benefits
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Life draining, but pays well enough to fund two college degrees.
Operations Manager (Current Employee) –  Hammond, LAMarch 27, 2017
The stiff rigidity of corporate bureaucracy often breeds apathy into the people who would strive for excellence. “It’s Sears” is a frequent response to the question “why is this process broken.”

I would very frequently be the only manager in the entire building as well as the only person in receiving to load merchandise that we sold. This means I got no breaks and was frequently written up for violating lunch policy, to the point of receiving a personal phone call from regional HR demanding an explanation.
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I would strive to ensure customers and employees were treated as if they were within my home.
Visual Merchandising Market Leader (Former Employee) –  Hoffman Estates, ILMarch 27, 2017
A great company with great employees. Company focus could be more streamlined focused on customer service product lines and vendors. Employee compensation was not worth most applications minimum wage attracted those who felt they had to take the employment while still looking for gainful well paying jobs or careers.
Contracting installation was not a good fit for the great products installed haphazardly. The company's focus on metrics (service, email capture, 10 questions drove consumers out of the door. Long lines caused anger among consumers. Employees expected to go above and beyond when most managers were scarce, yet the managers that did care usually handled the entire store alone.
Pros
Dedicated employees that cared for their customers and jobs
Cons
Shortage of pay and employees
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Sales
Cashier/Sales Associate (Former Employee) –  Tarentum, PAMarch 27, 2017
I was a sales associate who would work with customers, fold clothes, and sometimes help out with the cash register as needed. this was a slow paced job.
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Overall rating

3.5
Based on 16,785 reviews
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Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
2.9
Job Security/Advancement
2.9
Management
3.1
Culture
3.3