Sales Associate (Former Employee) – Orange Park, FL – June 23, 2017
Prepared merchandise for sales floor Answered questions regarding the store and its merchandise Maintained records related to sales. Helped customers with questions, problems and complaints in person and via telephone. Greeted customers and ascertained customers' needs. Developed positive customer relationships through friendly greetings and excellent service.
Lead (Current Employee) – Chicago, IL – June 23, 2017
I love everything about working at SHC except for the fact that company has not been doing well in past few years. Although the management is leaving no stone unturned to turn the company around, during current market dynamics and evolving retail industry, the company is not able to produce desired results, affecting the morale of its employees.
Cashier (Former Employee) – Chula Vista, CA – June 23, 2017
Sears was a great part time job. The only hard part about it was each cashier is given a goal at the beginning of their shifts. As a cashier you have to encourage customers to sign up for the Sears Credit Card, me personally I am not very persuasive. So my struggle was reaching that credit goal. Other then that Sears was a friendly environment.
PARTS CLERK (Former Employee) – Houston, TX – June 23, 2017
A typical day at work started at 4 am every other week with cycle count. Then part parts where they went and helping out in the office with customer service. I learned a lot about appliances and lawn mowers, how to do cycle count. Management was great and the workplace culture was also great. I cant think of anything hard about this job. The most enjoyable part of the job was just coming to work
Call Center Customer Service Representative (Former Employee) – Round Rock, TX – June 23, 2017
I liked the job. It was very strict with your time. The breaks etc are reported on the computer . The site has a cafeteria. Machines as well. I had personal problems and tried to stay but left due to the pressures of micromanaged to sale Sears products to each and every customer.
Softlines Manager (Former Employee) – Chesapeake, VA – June 23, 2017
My day usually starts with the opening procedures and planning out the tasks for my associates to keep them task driven. I learned that you cant wait for someone to show you how to do something. If you have inquiries about how to get a job done don't be afraid to demand help. My superiors were very helpful in my development as a leader. the thing I enjoyed the most about my job was helping customers find what they need and ensuring they would later return in the future.
Great place to work fun environment always plenty of work to get done
Lawn and Garden Manager\Specialist (Former Employee) – Midland, TX – June 22, 2017
Sears is a great place to work for individuals in transition high school students and others just looking to earn extra money based on their commission paid salaries. I learned a lot about the store products and services and they kept me up to date on policies and procedures. Meetings were held twice a month and they did everything they could to make sure that the employees were happy and healthy
Lots of on-the-job training and a very well placed breakroom
Management wasn't always successful at conveying their thoughts
Manager - Soft line (Former Employee) – Landover, MD – June 22, 2017
I had a good time working at Sears but the pay could of been better for the amount of time hours and not having anytime with my family to spend with them I feel that pay should of been better for them.
Installation Sales Rep- Contractor Service Group (Former Employee) – Winter Park, FL – June 22, 2017
Answering questions about installation & products,selling & scheduling installations -learned about working a call center Management was always helpful & supportive Very comfortable workplace environment Sometimes difficult to resolve some installation scheduling Customer satisfaction with the company & my assistance Hired on as temporary position with a permanent position for those with with excellent sales performance
discounts at Sears & KMart stores
Even though I had excellent sales performance, no positions were available, they out sourced the whole dept. to another state
Productive enviroment and wonderful employees to work with, but lack of proper equipment to function properly as a store.
Merchandise Associate (Former Employee) – Middletown, NY – June 22, 2017
There isn't much of a drive to motivate you to work there. Equipment barely worked properly, products remained stagnant and didn't evolve to fit the newer generation of customers, fixtures broke on occasion, not enough staff members on during selected shift hours, no repercussions against employees unless they committed a heinous act, customers would trash the floors and fitting rooms and was difficult to maintain proper etiquette of a two floor building with minimal assistance and abysmal pay that didn't garner the drive to press onward. Excuses were made constantly just to keep the building afloat but the mindset was only short term, and not long term in regards to how the store could improve. Other than that, the workers were all pleasant despite the overbearing environment and made working there tolerable. We worked as a team or one unit, and got many tasks completed until the end of the store's lifetime.