Systems & Network Specialist
Secure Network Solutions - Whitesboro, NY

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Wanted Immediately
Secure Network Solutions is currently looking for a Systems & Network Specialist to join our growing company. The candidate's primary responsibilities will include:

  • Deploying, upgrading, monitoring and troubleshooting our clients' equipment, servers and applications.
  • Applying maintenance updates and patches to applications, operating systems and hardware.
  • Assisting in the resolution of network support issues.
  • Install, configure and maintain operating systems on workstations and servers (including web servers) in support of clients' business processing requirements.
  • Perform advanced analytical activities related to the definition, development, implementation, maintenance and support of laptops/desktops/servers and client-supported applications. Monitor problems with timely resolution.
  • Deploy work-arounds for technical problems, investigate creative solutions to customer requirements and keep current with available and future technology.
  • Prepare complete documentation for methods, procedure and design.
  • Solve advanced application/network issues.
  • Provide support relating to the setup and deployment of workstations, printers, mobile devices within a networked office environment.
  • Cisco or Microsoft Certification a Plus!

Additional Requirements:

  • Strong customer service skills.
  • Ability to multi-task in a fast paced environment.
  • Excellent communication skills with the ability to accurately describe technical information to non technical clients.
  • Advanced problem solving skills.
  • Experience in computer hardware and software installation and troubleshooting.