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232 reviews

Security Finance Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
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Job Work/Life Balance
Compensation/Benefits
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Management
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HORRIBLE PLACE TO WORK
assistant manager (Former Employee), el paso txJuly 2, 2015
Pros: health care
Cons: collections, no social life
Management does not work, as an assistant manager you do all the work and the manager takes the credit.. you need to risk yourself to go out to peoples house or job to collect from them. People are so rude and the company does not even protect you. You are constantly using your own car to go to collect and the company does not even pay you for gas. You do get bonuses but you need to have at least a year to get full bonus.. so basically you are working like a slave for only half of the bonus while the others take the full credit...you need to kiss butt in order to keep your job.
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stay far far away
senior assistant manager (Former Employee), south carolinaJune 27, 2015
Pros: hour lunches, bonuses
Cons: long work nights
This is the job for you if you have no social life or in desperate need of money. The Csr/assistant managers do all of the work and are worked like slaves while the managers get all of the credit for it. Upper supervision is never happy about how goals are met and does a very good job at making the office staff feel unappreciated. Upper management isn't trained properly and again the csr has to pick up their slack. Job security is based on how well you get along with upper supervision not the actual work that is produce within the office. Please stay away it's not worth the stress!
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Easy Approval, Friendly Employees
Assistant Loan Manager (Former Employee), Georgetown, TXJune 27, 2015
Pros: Friendly Customers
Cons: Being Sick all the time
Did not like to have to do field work everyday and put wear and tear on my own vehicle without being compensated for it. Being sick all the time because of the building.
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not for family oriented
Senior Assistant Manager (Former Employee), ILJune 24, 2015
Pros: good benefits
Cons: long hours, dangerous work, no respect/appreciation
You spend your day calling the same customers you call everyday, that is if your not out knocking at their doors (which is very dangerous) or embarrassing them at work. If the numbers aren't up to expectation, you have to put in even more hours, usually no less than 50 hours per week. Every Saturday is spent at work never knowing if you get to leave at noon, 2 pm, 3 pm, or 5pm. Twice a week you stay until 7 pm, and at the end of the month, it's until 8 pm. Vacations aren't allowed from mid November to January, and from mid January to mid April they have to be approved. Management talks down to you, has no respect for you, and doesn't care about anything but the numbers. Yes people, slavery is still alive in this company!!
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HORRIBLE PLACE TO WORK MANAGEMENT FUL
Assistant Manager (Former Employee), OGDEN UT, CLEARFIELD UT, ROY UTJune 15, 2015
Pros: BENEFITS
Cons: LONG HOURS, POOR MANAGEMENT, NO BREAKS
GOOD BENEFITS THE PAY NOT SO MUCH. I WAS WORKING UP TO 95 HOURS BIWEEKLY IT WAS SO HARD SPECIALTY IF U HAVE KIDS. WORKING 10 HRS A DAY AND ONLY GETTING A 1HR LUNCH NO BREAKS. POOR MANAGEMENT. ON NEW YEARS EVE HAD TO BE THERE UNTILL 8PM NOT A GOOD PLACE TO WORK FOR. FOR SOME REASON MY MANAGER DIDNT NOT LIKE ME SHE WOULD BE ON ME ABOUT EVERYTHING MOST OF THE TIME I DIDNT DO ANYTHING WRONG SHE WOULD FIND LIL THINGS JUST SO SHE COULD SAY SOMETHING SAD PART THE SUPERVISOR NEW ABOUT THIS AND DIDNT DO ANYTHING ABOUT THE SITUATION MOST OF THE CUSTOMERS CAMPLAIN ABOUT HER AND HOW RUDE SHE WAS AND STILL NOTHING WAS DONE ..
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great pay for area
Loan Officer (Former Employee), Ferriday, LAJune 11, 2015
Pros: Pay was ok
Cons: Going to someone home to collect money
Collections are very easy but when you have to go to someone home in an area that has no jobs poverty rate is extremely high it can be rather diffilcult especially being a woman
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fun coworkers great benefits
Sr Assisstant (Former Employee), Idaho Falls, IDJune 9, 2015
Pros: people, benefits
Cons: management
Fast pace working with three people. Took payments for loans as well as applications. Processed loans. The best part of the job was working and dealing with varying types of people. The most strenuous part of the job was going to people's homes and trying to collect overdue payments.
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Horrible place to work
Assistant Manager (Former Employee), Cushing, oklahomaJune 6, 2015
Pros: close to home
Cons: hous
The hours were horrible. The had little to no training especially for managers. The hardest part was collecting from people who had fixed income and had to go collect at people's homes
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Goal oriented and flexible work place.
Assistant Manager (Current Employee), Marshall, MOJune 2, 2015
Work can become redundant with the same tasks daily and long periods on the phone. I have learned about financing and lending rules, as well as how to manage and maintain accounts. The hardest part of the job is dealing with constant delinquent customers and often confrontational situations. The most enjoyable part of the job is they are pretty flexible although the work schedule is very demanding.
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Great people and bonuses were good
Senior Assistant Manager (Former Employee), Bastrop, TXJune 1, 2015
Pros: pay, bonuses, small office
Cons: advancement, field work
A typical day at work you are making outbound calls to set up times and dates of when individuals can make their loan payment. I learned a lot about the loan process and what it takes to handle a vast amount of accounts. The management was great, they really look after their employees and set reasonable goals. Co workers seemed more like family then workers. The hardest part of the job was the volume of outbound calls and the field work. I did love when the company met goals and got our monthly bonuses.
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Monday thru Friday, close to home
Manager (Former Employee), Lebanon, TNMay 29, 2015
Pros: Interactions
Cons: Going to homes to collect payments, before month end. Not safe.
High interest rate on loans.
Collections
Reports- daily, weekly and monthly
Traveled to train in other locations
A people person was a must.
Title loans, as well.
Sensitive time line
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Great company, terrible management, long hours
Branch Manager/Loan Officer (Former Employee), Waukesha, WIMay 28, 2015
Pros: Great pay/benefits, room for advancement, recognition for achievements
Cons: Some management, long hours, high expectations
I worked for this company for 4 years and loved it until I got a terrible supervisor that was absolutely atrocious. There is even another review of him listed. It was hard to do anything about it because he had been with the company for 8 years and no one seemed to listen to complaints from staff. Needless to say, he lost 8 of his 10 managers in a little over a year. The job pays very well (as long as you perform well) and provides some pretty amazing benefits. There is also ample opportunity for advancement.

There are monthly incentives and awards given for your achievements. Yearly they give – more... you an all-expense paid trip to a different location for an award ceremony.

The hours are long, I would advise against the position if you have children as you will be working two 11 hour shifts weekly and two Saturdays a month. Expect to make upwards of 200 calls a day, more if you are underperforming. Also, while it didn't bother me, be aware that you will be making house and work visits to track down those who aren't paying you. It isn't as terrible as it sounds because you know the people you are visiting...often times you will have built up a relationship with them and it will be like visiting a friend for a professional matter. Rarely in the 4 years did I have any issues with visiting someone. Probably out of 1000 visits I had 5 door slams and one threat.

Overall the company means well and corporate office employees are very involved (I had lunch with the VP and the president visited my office a few times), which is pretty impressive considering the size of the company.

The company has many many tenured employees, the COO when I was there had been with the company for 35 years, she started as a cashier (now known as asst manager). This was the case with many.

You're also helping people to improve their credit and, if you're good at your job, you'll coach them on how to work with their finances and create good habits financially. Very hands on, but NOT easy work. – less
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don't do it, awful
Branch Manager (Former Employee), Danville, ILMay 19, 2015
Pros: none
Cons: everything
The absolute worst company ever, even worse than Walmart, worked 6 days a week mandatory for over a year, no free time, awful upper management
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Very small office
Branch Manager (Former Employee), Burlington, WIMay 14, 2015
You will work in a very small office setting with 1-3 employees. There was very little supervision from the Area Manager. As well as very little extra coaching.
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Rocking till the wheels fall off
Senior Assistant Manager (Former Employee), Dallas, TXApril 25, 2015
Pros: Team Work
Cons: Field Chasing, Low Pay, Bonus
Typical Day- Gas consumption
Learned- Survival Skills
Management- Had realistic expectation
Co-workers- Overly assertive
Hardest Part- Heavy work load for low pay
Enjoyable- Supportive Boss
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A Competitive Company with great training and ample growth
Assistant Manager/Network Programmer (Former Employee), Monticello, GAApril 23, 2015
Pros: Lots of flexibiltiy and options
Cons: Limited income structure
a leader in the customer service small loan industry that is a customer choice and an industry envy. The training is incredible and the rewards are unlimited.
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ASSISTANT MANAGER
ASSISTANT MANAGER (Former Employee), Tulsa, OKApril 21, 2015
Pros: BENEFITS, HELPING THE PUBLIC
Cons: MANAGEMENT
I LOVED WORKING WITH CUSTOMERS HELPING THEM MANAGE WAYS TO PAY BACK THIER LOANS AND HELPING THE NEW CUSTOMERS ESTABLISH CREDIT. MANAGEMENT ALL THE WAY TO THE DISTRICT MANAGER ARE NOT VERY PROFESSIONAL. MANAGEMENT AT THIS COMPANY IS WHAT RUINED A VERY FULFILLING JOB
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not so good workplace
Assistant Manager (Former Employee), Huntsville, ALApril 15, 2015
it paid the bills and it helped me learn more about the loan process and what to look at if you are looking at credit reports overall i would not recommend anyone with kids to work here
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ok
Assitant Manager (Former Employee), Murfreesboro, TNApril 13, 2015
Pros: good pay, and hours
Cons: negative work environment
the pay was good, I love getting to help the customers and learning new thing. I did feel the management staff was unhelpful and unorganized
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Good benefits
Manager in waiting (Current Employee), portales, nmApril 8, 2015
Pros: full insurance coverage
Cons: chain of comand is not follow
Rules set from home office not followed by personnel, like to work with customers, help them with their needs, learn how to calculate profits and loss

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About Security Finance

Folks looking for a little financial security might turn to Security Finance Corporation of Spartanburg. Founded in 1955, the – Read more

Security Finance Salaries

Assistant Manager
$10.25 per hour
$24,000 per year
Senior Assistant Manager
$27,000 per year
Branch Manager
$32,000 per year
Manager
$32,000 per year