a typical day starts at 840am processing the night before deposit and or paperwork. processing any night drop payments, collection calls, processing previously approved loans while taking in new applications via phone and in person. manage employees in office to make certain all daily activity is being performed accurately and timely. monitor all hours – more... in the system through kronos to ensure time efficiency. fieldwork any broken promise to pay office, while field collecting and delinquent no contact customers. end of day, is imputing all notes from field and other daily activity as needed to keep in the system for continual information. process bank deposits ad input manually all daily deposits and disbursements. close and go home.. on a occasion corrective action procedures are required ad employee reviewing is needed other than the daily work. training and maintaining new and current employees... – less
Assistant Manager (Former Employee), Gaffney, SC – August 5, 2014
Pros: meeting new customers
Cons: rude customers that was delinquent on their accounts.
The best part of my job was interacting with customers face to face. Most of my days consist of calling bad debt and calling for renewals. Some of the days we would have to go out for collections or do bank runs in the mornings.
Assistant Manager (Current Employee), Brownsville, TX – August 4, 2014
Pros: great benefits
Cons: stressful, long hours, and lots of mileage done
this job for me is very demanding but manageable. Work hour extremely long up to 60 hours a week, lots of mileage to do for collecting, stressful when manager would lose her patience, enjoyed my job either way!
Assist Manager (Former Employee), Springfield, TN – July 17, 2014
Everyday is a good day. I learned some much from training and taking care of the customers. Management was ran very productive and Responsible. Their was no hard part of the day at this job, everyone had control. We all worked together. The most enjoyable times is when we had Customer Appreciation Day. And taking good care of our customers keeping them – more... in good standing with they account. – less
Assistant Manager (Current Employee), Alexandria, LA – July 15, 2014
Pros: training, great health care coverage
Cons: lack of organization in the office
A day at Security Finance includes collections, solicitation, field work, loan closing, taking payments. There is on going training that helps you do your job well. They prepare you for advancement in the company. The hardest part of the job is he long hours that are put in. We work anywhere from 45-50 hours a week which in finance is long hours. I – more... enjoy collections, this is what I am best at doing. My co-workers believe in socializing more that doing their work, where I believe work comes first and foremost and socializing comes either on your free time, such as lunch breaks etc or when you have completed all your work or when you leave for the day – less
its ok to work for the company as long as you show up..................................................................................................................................................................................................
Assistant Manager (Former Employee), Tulsa, OK – June 25, 2014
Pros: face to face with customers, other employees in the office, being able to get out of the office, family oriented company, benefits
Cons: most holidays worked and the commission was not that great
I would be to work by 8:30 clock in at 8:45 the other assistant mangers in office would always be upbeat and joking around. The manager was wonderful to work for. Manager was fair and never jumped to conclusions. Manager would talk to you about what you were doing wrong instead of jumping down your throat or threaten your job security. If you needed – more... a longer lunch or off ealry manager would work with you to make it happen. At this job location I learned how to control my 3rd party collection impatience and was able to learn and become very good at 1st party collections. The hardest part about my job would be going into the field to collect money from peoples homes or place of employment. The best part of this job was the face to face interaction with grateful and caring people. – less
Assistant Manager (Former Employee), Chester, SC – June 16, 2014
Pros: many breaks & benefits
Cons: i had the short end of the stick
I love when i worked for security but my supervisor didnt care for me to much because of my work ethics. Im a hard working person and i never let anything get in my way. When the senior assistant quit she handled me all of her job duties plus i already had job duties from my branch manager. And when i asked my supervisor about moving up her reason wasi – more... hadnt been their long enough to get the position. Which i could understand but why give me the work if you dont see potential in me to do the job. – less
Assistant Manager (Former Employee), New Iberia, LA – June 12, 2014
Cons: field work
The best job I've ever had. Easy and smooth sailing. This job has the best benefits and you are able to move up quick with this company. The hardest part of this job is to do field work, going to customers home to collect money.
VERY STRESSFUL PLACE TO WORK NO MATTER WHAT YOU DID IT WAS NEVER GOOD ENOUGH OR ENOUGH TO SATISFY UPPER MANAGEMENT
SR ASST MGR (Former Employee), Cushing, OK – June 3, 2014
Pros: we were given most major holidays off with pay.
Cons: they wont reimburse you for broken window if at a mandated company function
I'M VERY THANKFUL I AM NO LONGER EMPLOYED THERE AS IT TOOK AWAY FROM THE PERSONAL TIME THE EMPLOYEES HAD TO SPEND WITH FAMILY IF THE UPPER MANAGEMENT WASN'T HAPPY WITH DAILY RESULTS & WOULD MAKE US STAY PAST OUR REGULAR HOURS. ITS REALLY SAD IF YOU ARE AN HONEST PERSON BECAUSE UPPER MANAGEMENT DOES NOT BELIEVE WHAT YOU TO SAY TO BE THE TRUTH IN ANY – more... SITUATION. THE HARDEST PART OF THIS JOB WAS GETTING ALL CALLS DONE WHEN YOU WERE THE ONLY ONE IN THE OFFICE AND HAD BEEN VERY BUSY WITH CUSTOMERS VISITING THE OFFICE OR CALLING ASKING QUESTIONS. THE MOST ENJOYABLE PART OF THIS JOB WAS WHEN CUSTOMERS WOULD VISIT THE OFFICE AND COME TO MY DESK INSTEAD OF THE MANAGER OR ASST MANAGER AND WHEN IF THERE WAS A CONTEST AMONGST ALL THE OFFICES I WOULD COME OUT ON TOP & WIN. THE THING THAT I LEARNED MOST WAS HOW I WOULD NOT WANT TO BE TREATED AS A CUSTOMER FROM ANY LOAN OFFICE. I LEARNED NOT TO TRUST ANY TYPE OF MANAGEMENT WITH THIS COMPANY. – less
Assistant Manager (Former Employee), Effingham, IL – June 3, 2014
A typical day is difficult between management and collections. You never know how management will treat you. My co-workers were wonderful to work with. The hardest part of my job was collections and staying with in the law and what management wanted.
Assistant Manager (Former Employee), Henderson Texas – May 9, 2014
Pros: job duties, team work, benefits
Cons: field work
Collections of past due accounts. Approve qualifying applicants. Balancing and keeping money drawer. Filing and keeping office in order. Achieve monthly objectives and goals. Cold calls for new customers