Typical day at work is processing FMLA, state and client specific leaves for large retail chain. My current case load is approximately 410 claims, of which roughly 100 per day is reviewed for eligibility, meeting requirements once approved, or denying due to no receipt of medical information. I have learned organizational skills, working with proprietary systems to process/track leaves of absences, and basic HR functions. The hardest part of my job is to call the employees to advise of denial, and the most enjoyable is helping the employees protect their jobs. I work in a team environment, some embrace this more than others, but overall, my specific team seems to work well together to complete the days tasks.