Senior Disability Representative (Current Employee) – Chicago, IL – October 15, 2016
A typical work day as a claim manager is between 11-15 hours. A lot is expected of the examiners. The accounts are very understaffed and the employees are very stressed. The company is behind on technology and there are many issues with software and servers going down on a monthly basis. The company does allow great vacation benefits, however employee's comeback to more work than they had before they went on their time off work. The company stresses work life balance, but this is not a reality due to the workload that is assigned to each examiner
Lots of constant noise, yelling, laughing out loud!!!Harassment towards employees who are Permanant!!! Management has no authority!!! They ask to turn an eye or just wear earphones All day to avoid all of the above!!! Very unprofessional, hostile work environment!!!
Claims Recovery Examiner (Current Employee) – West Des Moines, IA – September 26, 2016
I love my job Bosses are great people to work with. The coworkers are awesome. A typical day we speak to insurance carriers regarding the pay out for a claim. the hardest part of the job is learning how to negoiate. Once you get over that part it is okay.
Union ironqorker (Former Employee) – Whereverr – September 22, 2016
I was hurt one job 2015 July 8th need neck surgery n miserable . I see they are getting sued by states cause they screw the worker. I am about to loose my house truck everything I worked for and these ducks are gonna let me loose it. I pray to God the owner n all employees would get severely hurt like I and other people to see how it is to loose everything cause they feel it was pre existing my ask. Piece of ship comp I wouldnt work for them at all. Hey do a real job besides pushing a pencil and see how it'll change your mind
Case Management Specialist (Current Employee) – SeaTac, WA – September 13, 2016
SedgwickCMS puts the Injured Worker first in my view. They are committed to providing the best service in the country and internationally. The contract that I work on is for a large corporation involved in both private, commercial and Military airplanes. The Injured Worker gets the best service from both companies to allow him/her to recover and return to their job of injury.
A typical day is very busy and hectic here. The hardest part of my job is the volume of work we have to do-I have learned time management from this.
SERVICE CENTER REPRESENTATIVE (Former Employee) – Work at Home – August 31, 2016
I enjoyed what I did and that's talking with people. However, the scheduling was strict. You had to work a set schedule and there was no flexibility unless you could find a co-worker to switch shifts/days. The most enjoyable part of this job was the different people you got to talk to and get to know for a short amount of time. The hard part was being on a strict call time frame and if you didn't do it within given time they gave negative QA
Service Center Representative (Current Employee) – Memphis, TN – August 23, 2016
The company isn't bad I've worked for worst companies before. I do feel they handle more clients than they can handle at times. SCR are penalized for much more than we should. The computer systems are typically always freezing or shutting down causing our numbers to rise and we are penalized at the end of the day for the IT errors but some how they blame it on the SCR's. The job should be easy and stress free but can be difficult at time. I don't have anything positive to say about management except for one which he actually does his job. The pay is ok if you don't have a lot of bills or stay at home with parents, it's manageable. The good thing is there are so many departments within this company and after 6 months your eligible to apply for different positions and also have the option to work from home.