Comment – November 17, 2012
This company is about acting as if they are the best TPA in the United States. They make promises to their clients that they really cannot live up to. The Employees have extremely high case loads with unrealistic expectations and the added benefit of heavy micromanagement. The employees can not fulfill the promises Sedgwick makes to their clients. Therefore they are doing their client a disfavor and they are lying just to get the account. Their pay scale is very low and they are dishonest in the promises made to both the clients and to the employees. No wonder they removed the CMS from their name. To much bad press. The sales team is excellent at presenting empty promises and that is the only thing good about this company other than the employees....Run for your life because life is too short to work for a company like this. It is a sweat shop with no respect for the product they are selling and that product is the employee giving the service. The best TPA in the country?? It is all a smoke screen.. They do not live up to their disingenuous core values. Their core values are as empty as their promises.