Leave of Absence Coordinator (Current Employee), New Albany, OH – November 25, 2013
Pros: nice cafe next door
Cons: the office moral, pay and benefits, overall management team
This is the most unprofessional company that I have ever worked for in my entire adult life and I have been in corporate America in 20+ years. A typical day consists of ongoing systems issues because the infrastructure can not handle the work load. I have learned that ignorance definitely crosses gender and racial lines. For every one good member of – more... management, there are 5 more that are HORRIBLE. Promotions are not based on what you know but how much any given TL likes you. The hardest part of my job is staying there and the most enjoyable part of my day is leaving for the day – less
Claims Associate-Liability (Former Employee), Hoffman Estates, IL – November 19, 2013
Pros: flex hours, privacy
Cons: long commute, high stress, frivolous standards
The work itself is easy enough, but I was getting asked to rush to complete work which required a more scrutinizing eye. It was difficult to complete a task when on one day the manager would tell you to do it one way and the next day change his mind completely, forgetting that they had already told you. Altogether, a decent place to work, but I was – more... one of the last people from my hiring group to still be there. – less
RN Clinical Case Manager/ Disability/Fraud (Former Employee), Chicago, IL – November 12, 2013
Great place to work and I really learned alot about the managed care workplace and case management. As both an Long Term Disability and Short Term Disability Case Manager I have a myriad of experience medically managing claims, investigating fraud and patient communications.
loa coordinator (Current Employee), coralville ia – October 27, 2013
Pros: compensation, pto
Cons: management, unmanageable workload
I've worked here for about 6 months. I thought the training was pretty good. I like what I do (process leave of absence claims for one of the largest companies in the world). One problem though is there is more work then can be done in a day. At least not if you want to produce work that is of any kind of quality. Often I feel as if management treats – more... staff like children. If overtime is available you have to ask if you can work OT. If you are 'allowed' to work OT, you have to keep record of everything you accomplished during OT. You are treated as if you have no integrity, even though that's supposed to be a company value. Quality of management is hit or miss. I know of people who have been told by their manager that they "ask too many questions". And most questions are answered with "did you use your resources?" The problem with "using your resources" is that not every situation that arises could possibly be written in a step process or basic fmla manual. Communication is also an issue here. Policies and processes change and a quarter of the staff is told about it and the rest of us are unaware. Also they give you 5 weeks of PTO but then say you can't use it unless your work is caught up, which is nearly impossible. They've only started to allow OT because employees were being told that they were expected to have all of their work done in a day but were also told they weren't going to be paid OT to do it. So people were working off the clock. At least that practice has stopped. – less
Sr IT Software Development Specialist (Former Employee), Memphis, TN – October 26, 2013
Cons: culture of bullying, intolérance, fear, high stress, overwork
They are a body shop. They bring in masses of workers, beat them to death, then throw them out again. They have a well-deserved reputation for this. This is a bad place to work. I would never recommend anyone in any profession work here. Each department faces the same demands - more, faster, perfect - basically no human beings are tolerated here. They – more... want an army of flawless machines that work 24/7 and make no mistakes. I'm not exagerrating. – less
CE II / Workers Compensation (Current Employee), Greenwood Village, CO – October 10, 2013
Pros: flex hours, good pay, good benefits.
Cons: cannot use your pto as there is no backup. too much stress.
A typical day at Sedgwick includes working an impossible claims load with no administrative or clerical support. Adjustors get audited numerous times per month and any perceived problem, no matter how small or insignificant results in getting berated by management. The custom policies that are written for difficult clients make promises that cannot – more... be kept. It is a "throw you under the bus" mentality toward adjustors. Management blames their own incompetence on claim reps. Do not work here if you value your self esteem. This job will ruin your family life and caused major depression. There is a rash of adjustors taking the 13 week FMLA leave with notes from their doctor claiming too much stress to work. These employees are not replaced and no temps are called in. The remaining adjustors are forced to pick up the slack. – less
Specialist, Workers Compensation (Current Employee), Spokane, WA – October 9, 2013
Pros: excellent benefits, 37.5 hour work week, pto, business casual dress
Cons: no room for advancement
Sedgwick is a great company to work for, but very few opportunities for advancement are available in Eastern, WA. Sedgwick has been very supportive in my goals to continue my education, and I am only interested in leaving if I can further my experience and career with another great employer that believes in the importance of ethics and core values.
Claims Examiner II (Former Employee), Deerfield, IL – September 16, 2013
Pros: every friday they purchase breakfast for you
Cons: pay could have been a little better
contact a variety of claimants day in and out, helping them with their claims from any incident that occurred at the location. Company pays for all of your schooling needs for all insurance certifications and help guide you in every way possible. Management/Supervisors couldn't be more helpful in wanting to see you succeed as an individual. Hardest – more... part of the job is the amount of claims, most enjoyable part was to be able to make someone in pain smile through contact on the phone. – less
Worker Bee (Former Employee), Chicago, IL – September 8, 2013
Pros: nice enough office environment
Cons: management, no observance of eeoc, watching them deny valid claims every day and steal from people.
Let me tell you about a company where you are hired as a "virtual employee" (boss isn't present) and the boss NEVER bothers to meet you in 1 1/2 years! Where a VP is allowed to make sexual innuendos to you but you can't do anything about it. Where your group is actually run by a long-tenured employee - who has no education beyond high school and is – more... allowed to show up at the facility just whenever she feels like it! Where the claims supervisor spends more time smoking on the deck outside than actually helping her people. Where smart, eager people are driven out because you might be a threat to other people. Where you can't talk to anyone about the problems there because HR naturally assumes that the employee is the problem! You do not want to work for these people. They will lie to you, abuse you, make you doubt your experiences and sanity and then throw you out when they think you might actually have a valid complaint! You will NEVER get a promotion (4-5 layers of job assures that) and you will never get a raise. You 'might' get a nice Christmas dinner. These people almost drove a sane person to a nervous breakdown. Run away. This is the worst toxic environment I have ever seen. – less
DISABILITY SPECIALIST II (Current Employee), Southfield, MI – September 8, 2013
My claims management expertise was obtained at this company. My typical day is busy and I must prioritize daily to meet deadlines. My co-workers are great, I work well in a team environment often taking a leadership/go to role. Management is good and fair. The hardest part of the job is handling multiple claims with assigned deadlines but I get it done. – more... The most enjoyable part is being able to help claimants. – less
I am a remote worker for Sedgwick, doing claims intake. My benefits are excellent, my team lead is a dream. My only complaint would be that I work most holidays - but I knew that going in. I have been doing this job for over two years and it is very, very rare that I speak to anyone that is rude.