Typical day at work is coming in and completing mail received, answering e-mails and phone calls.
Then going and doing my diaries that are set for the day.
Monitor payments to claimants, and paying awards, setting up claims for hearings.
Monitor the coding is correct on claims and filing proper forms.
Ensuring that treatment is staying within the guidelines.
Management is helpful with working out some of the more difficult claims that arise.
The hardest part of my job is that there is not enough hours in a day to complete all the work that comes in.
The most enjoyable part of my job are the people I work with and the claimants I take care of.
Too much work that needs to be complted in a time frame that is not always reasonable