Customer Service Representative (Former Employee) – Carson, CA – April 27, 2016
Worked with customers via internet. Handled all incoming orders as well as some complaints. Management was very helpful and always there when we needed their help. My co-workers made working there like a family environment. The hardest part of the job was leaving, it was only a seasonal position. The most enjoyable part of the job was the great support we had from all the employees there.
For chocolate lovers to service other chocolate lovers
Seasonal Store Associate (Current Employee) – San Diego, CA – March 21, 2016
A typical day at work usually comprises of filling the lobby area with available candies and keeping the area clean. Moreover, the associates greet every customer that comes in the store, hand them a sample of the day. On top of it, the associates also operate point of sale system. What I learned while working at See's, is how to .describe any piece of candy in the store, how to properly greet the "See''s'" way, and how to service customers. As far as both management and co-workers, both are very nice. As long as the associate does the job right, there are no problems. The hardest part of the job has to when the queue of people grows exponentially because of holiday season. Because they are highly valuable customers, chocolates are handed to them to keep them happy. The associates work fast as possible to ensure quality service, and maintain flow of customers. The most enjoyable part of the job is the most obvious one. All of the chocolate you want to eat as long as you are on your shift, is free. Along with servicing customer who share the same chocolate interests as the associate.
Free candy, candy bought buy the associate is discounted
Assistant Manager (Current Employee) – Orange County, CA – March 10, 2016
Recently there have been too many cutbacks. It's too hard to keep hours that allow you to have insurance. There are no perks, and too much pressure to constantly be perfect. We feel like robots. Shop level co-workers are amazing. Upper management needs to make the cutbacks, instead of continuously cutting us at our level.
Double pay on holidays
Healthcare, Vacation, Sick pay, no perks, work holidays
Sales Associate (Former Employee) – San Francisco, CA – February 19, 2016
Having the opportunity to learn open and closing shop made me more open for various skills to add to my resume. I enjoyed working at See's Candies from day one i was received with enthusiasm and outgoing people. So much energy and hard working people. This has been one of the best jobs I've had because of the environment everyone worked to maintain.
fast paced and friendly co workers and happy customers
Sales Associate (Current Employee) – Sacramento, CA – February 5, 2016
I had a great time working for See's. I started out in Christmas seasonal and it was so much fun. My managers and supervisors were great and very friendly. The work was cut and dry and fast paced. For the most part the customers were super happy and easy to deal with. The free candy in store was a definite plus. Hardest part of the job was not getting distracted by everything going on around you, and having to keep asking what type of candy a customer wanted, but all in all it was an easy job. Although it was pretty tiring, they give you a 45 minute lunch break, paid! They are great about taking care of their employees.
Free candy, discounted candy, 45 min lunch break paid, fun managers, friendly customers
Cashier/Customer Service/Sales Associate (Former Employee) – Manhattan Beach, CA – November 6, 2015
I worked hard and was regularly called in on my days off. I learned that it takes many people to provide the experience a business wants to give to their shoppers. I knew my co-worker's names, but most of the time I spoke with the shoppers about the candy. I kept to myself so I could be knowledgeable about the products and prices. I loved the candy and that made the work easy for me. Some days I worked over twelve hours. I was exhausted at the end of the day, but I was proud of myself. I worked one Christmas Eve. I came home, passed out on the couch during a family dinner, and woke up to realize I had the flu. I left due to working hard and being twice overlooked for a permanent position.
Sales Associate (Current Employee) – Citrus Heights, CA – October 27, 2015
I am a seasonal employee, and I love working here for the various holidays. The customers are amazing, the chocolate is to die for, and I will probably continue coming back every holiday until they won't let me anymore. I love the management here, and everyone genuinely cares about the products here.
Fast-paced, need an eye for detailed, and must remember all chcolates
Store Manager (Current Employee) – Glendale Ca – October 23, 2015
A typical day for me starts an hour before opening, I currently am at a mall location. My day to day operations start off by, checking time cards for the previous day making sure my team has correctly punched in and out. I begin by looking over the sales floor making sure it is visually sound and we are ready for an opening. I look the previous day sales for any losses or gains which will determine the rest of my week and the Goal to be set for that day. I create a sales log for the team and I to go over once they walk in for their shifts. There are lots of operations that go into our business because of the amount of chocolates being sold. We do lots of sampling, and breaking down bulk. I did have to learn and remember about 95 pieces of chocolates by name and ingredients. The greatest part of my role as a leader for See's Candies is that this business is mainly built of customer satisfactions and creating a memorable moment for this customer or in some cases bringing back good memories to customers that have been shopping with us in the past.
Customer satisfaction, creating memories, salary is great.
Not much support from upper management, Operationally as a company they have no metrics in place, Computer Systems are new to the company, Constant break downs of chocolates.
I like working here. Its easy and my coworkers are fun. The customers can be REALLY hard to deal with a lot of times. Easy to get hours if I just asked for them and easy to cut back hours if I ask for that. Easiest part of the job is Mondays and Tuesdays. Usually pretty slow so you can get a lot done.