Agent Support(Customers Services Rep) (Former Employee) – Carson, CA – March 5, 2014
A typical day at work: Check the fax machine for new order and review account history if any, if not existing customer create a new account as well as contact customers to confirm that their order has been received. A consultant will contact you when your order is ready to be release.
next step: Check copier for Invoice to be fax and scanned to consultant as well as reference copy of order. Check where house for customer custom cards and deliver to the consultant to review.
Customer Service Representative (Former Employee) – Carson, CA – February 15, 2017
I think this was one of the best jobs I've every had. I worked for this company twice as a Seasonal Customer Svc Rep. The management is awesome and as long as your doing what your job is entitled you will out last all the other Seasonal Employees.
Free candy in the lunch room. Great free office lunches often
If you are available 24/7 and do not depend on your income, this is the job for you!
Sales Associate Level 2 (Current Employee) – CA – February 13, 2017
You can make work fun, not just because of the chocolate, but also nice customers and co-workers. If you are not the manager your work hours are not guaranteed and they will keep you below where they have to get you health insurance. Pay is good, but with no guaranteed hours hard to live on. This company will make sure they get everything out of you, but do not care much about your needs. Vacations, if you are so lucky to qualify, is limited to the three summer month, and then it goes from the top down, most likely leaving you with a forced leave, not a vacation. If there is not enough business, you are asked to cut your already limited time short, and take a pay cut. They expect you to be available 24/7, and if they call for you to take a shift that another called out on, you better not say no, as they, if you do that several times, will cut your hours, because you don't fill their needs. This makes it hard to get a second job, as if you limit your availability, you might as well quit. You also should not have a opinion, just agree with everything that is fed to you, then you will advance well.
Team Member (Current Employee) – Tysons Corner, VA – February 3, 2017
It's a seasonal job for the holidays so typically it's busy. Everyone that buys our candy relates to it in one way or another. Either they grew up on the candy or they're from California, where it's based. Management is excellent and everyone that works there are friendly. It's a pretty chill environment but when it gets busy it gets busy.
Store Associate (Former Employee) – Irvine, CA 92618 – January 31, 2017
It's always a busy day at See's Candies. Especially during holiday seasons. Management is always on sight to help out. The culture is exciting and positive. The hardest part of the job is learning all the different chocolates to sample to guests. Another hard part is packing custom boxes while there's a "rush" and having to be quick and efficient. The most enjoyable part of the job is being able to eat samples in the back during break.
Can't take free chocolate home. Have to eat it on sight.
Sales associate/Key Carrier (Former Employee) – Hemet, CA – January 14, 2017
I learned so much and grew here. I was entrusted as a key carrier and was taught how to effectively operate and open the store by myself, as well as learned how to open till, cash procedures and operation of the store safe. I learned how to merchandise, take checks, send in mail orders and how to describe the chocolates taste with perfect eloquence. I worked daily along side friendly women who helped me grow and learn the ropes, and my whole experience with this company was enjoyable.
Free chocolate in store if it's a work day, company policy
Seasonal Sales Associate (Current Employee) – Costa Mesa, CA – January 12, 2017
Fast paced work environment. Must be able to multi-task along with providing top notch customer service. Majority of training is on the job as you go. It takes some time to learn about the different types of chocolates. Minimal hours during the off season.
Free chocolate samples for employees
Hard to do physical lifting with required uniform.
Sales Associate (Current Employee) – Alhambra, CA – January 10, 2017
Working at See's Candies has been one of my all time favorite jobs. A typical day consists of cheerful customers and always giving our best customer service. Our main goal is our service as well as our salesmen skills. Up selling items is a primary factor, in which we always try to meet our goals.
Sales Associate (Former Employee) – Sherman Oaks, CA – January 5, 2017
I've been with the company for a few years now. Within those years I have gone through two assistant managers. There are flaws when it comes to management. But besides that it is a fun lace to work at. During the major holidays there is constantly a line and customers can be challenging at times.
Customer Service Rep (Current Employee) – California – December 27, 2016
A typical day includes multiple phone calls from customers wishing to place orders to send candy to relatives and friends. Some orders are large and some are small. I have learned to be patient because most of the customers are senior citizens and may be hard of hearing. My co-workers are friendly and willing to help. The hardest part is talking to someone who may be upset but you push through it and try to put yourself in their place. The most enjoyable is being able to place the order quickly and knowing the customer is satisfied with the work you've done.