Agent Support(Customers Services Rep) (Former Employee) – Carson, CA – March 5, 2014
A typical day at work: Check the fax machine for new order and review account history if any, if not existing customer create a new account as well as contact customers to confirm that their order has been received. A consultant will contact you when your order is ready to be release.
next step: Check copier for Invoice to be fax and scanned to consultant as well as reference copy of order. Check where house for customer custom cards and deliver to the consultant to review.
fast paced and friendly co workers and happy customers
Sales Associate (Current Employee) – Sacramento, CA – February 5, 2016
I had a great time working for See's. I started out in Christmas seasonal and it was so much fun. My managers and supervisors were great and very friendly. The work was cut and dry and fast paced. For the most part the customers were super happy and easy to deal with. The free candy in store was a definite plus. Hardest part of the job was not getting distracted by everything going on around you, and having to keep asking what type of candy a customer wanted, but all in all it was an easy job. Although it was pretty tiring, they give you a 45 minute lunch break, paid! They are great about taking care of their employees.
Free candy, discounted candy, 45 min lunch break paid, fun managers, friendly customers
Cashier/Customer Service/Sales Associate (Former Employee) – Manhattan Beach, CA – November 6, 2015
I worked hard and was regularly called in on my days off. I learned that it takes many people to provide the experience a business wants to give to their shoppers. I knew my co-worker's names, but most of the time I spoke with the shoppers about the candy. I kept to myself so I could be knowledgeable about the products and prices. I loved the candy and that made the work easy for me. Some days I worked over twelve hours. I was exhausted at the end of the day, but I was proud of myself. I worked one Christmas Eve. I came home, passed out on the couch during a family dinner, and woke up to realize I had the flu. I left due to working hard and being twice overlooked for a permanent position.
Sales Associate (Current Employee) – Citrus Heights, CA – October 27, 2015
I am a seasonal employee, and I love working here for the various holidays. The customers are amazing, the chocolate is to die for, and I will probably continue coming back every holiday until they won't let me anymore. I love the management here, and everyone genuinely cares about the products here.
Fast-paced, need an eye for detailed, and must remember all chcolates
Store Manager (Current Employee) – Glendale Ca – October 23, 2015
A typical day for me starts an hour before opening, I currently am at a mall location. My day to day operations start off by, checking time cards for the previous day making sure my team has correctly punched in and out. I begin by looking over the sales floor making sure it is visually sound and we are ready for an opening. I look the previous day sales for any losses or gains which will determine the rest of my week and the Goal to be set for that day. I create a sales log for the team and I to go over once they walk in for their shifts. There are lots of operations that go into our business because of the amount of chocolates being sold. We do lots of sampling, and breaking down bulk. I did have to learn and remember about 95 pieces of chocolates by name and ingredients. The greatest part of my role as a leader for See's Candies is that this business is mainly built of customer satisfactions and creating a memorable moment for this customer or in some cases bringing back good memories to customers that have been shopping with us in the past.
Customer satisfaction, creating memories, salary is great.
Not much support from upper management, Operationally as a company they have no metrics in place, Computer Systems are new to the company, Constant break downs of chocolates.
I like working here. Its easy and my coworkers are fun. The customers can be REALLY hard to deal with a lot of times. Easy to get hours if I just asked for them and easy to cut back hours if I ask for that. Easiest part of the job is Mondays and Tuesdays. Usually pretty slow so you can get a lot done.
fun work place, eat all you can of their best gourmet candy
Customer Service Representative (Former Employee) – Carson, CA – July 6, 2015
In a call center environment I receive incoming calls for order purchases, data entry via computer software program, track orders via UPS, complete purchases using credit cards/checks/gift certificates, up sale current promotions, Resolve customer complaints, taste test new candy products and provide feedback, provide quality customer service.
Sales Associate (Former Employee) – Newton, MA – June 27, 2015
At my time at See's Candies as a seasonal employee, I learned a great deal about communicating efficiently with customers and employers. Two of the most important things I learned more about how to use the register (i.e. refunds, returns, errors, etc), and how to work effectively under pressure. A typical day at work included stocking shelves, handing out free samples, helping customers find their desired product while informing them of the contents, and tending to the cash register. Management was very professional, understanding, flexible, friendly, and supporting. My co-workers were all incredibly kind and welcoming. We were all more than happy to assist one another if help was needed. The hard part of the job was attempting to get someone to cover a shift. The most enjoyable part of working at See's Candies was having the co-workers that I had, the ability the brighten somebody else's day by helping them and making a small conversation with them.
Sales Associate (Seasonal) (Current Employee) – modesto, ca – May 18, 2015
who doesnt love chocolate. during the season store is very busy hardest part of the job is to service customers because the line is out the door and even though you give out chocolate people can still be in bad moods..
Very fun environment. The day always goes smoothly
Sales Associate/Key Holder (Current Employee) – Dunwoody, GA – April 20, 2015
The management team is awesome! They're very understanding. A typical work day at See's is pretty smooth. Customers know exactly what it is they're looking for and always share great stories. I enjoy every bit of this job.
Seasonal Sales Associate (Current Employee) – Lafayette, CA – April 8, 2015
Costumers come in with smiles on their faces because they're getting their see's chocolate, no one is really ever frowning. Managers and co-workers are really nice, sweet and are willing to help when you need one. I learned more on how to have good teamwork specially when we have a lot of costumers on occasions/holidays and to treat costumers like the company depends on them--- because it does.
Nothings is really "difficult" on this job compared to my previous jobs. the only time you need to pick up your pace is when there's a long line of costumers asking to have a custom made box of chocolates, But other than that everything is pretty easy, doable and working at see's is so much fun.