Sega is a Great Company to work
IT hepdesk/ Desktop Support (Former Employee) – San Francisco, CA – March 8, 2016
typical day is answer email , create tickets, create Desktops and trouble shoot issues with laptop and desktops , trouble shoot VPN connection , remote desktop to users to fix issues with emails and other software problems.
finish assigned tickets , image desktops. setup desktop or laptop for new users.
help out with connection problem with video conferencing on several conference rooms.
inter act with users on daily basis..
learned a lot from this job