IT hepdesk/ Desktop Support (Former Employee) – San Francisco, CA – March 8, 2016
typical day is answer email , create tickets, create Desktops and trouble shoot issues with laptop and desktops , trouble shoot VPN connection , remote desktop to users to fix issues with emails and other software problems. finish assigned tickets , image desktops. setup desktop or laptop for new users. help out with connection problem with video conferencing on several conference rooms. inter act with users on daily basis..
Licensing Coordinator (Former Employee) – San Francisco, CA – August 13, 2015
I had fun on most work days, but I also worked and learned a lot. Starting this job was also a start of a new career for me. One of the biggest challenges I faced entering this job was interacting with Sega of Japan. The various differences in culture and etiquette were a lot to learn and get used to. The biggest highlight of my days in the office was getting to hang out with my coworkers, on our downtime.
good people, free snacks, learning experience, contacts
Technical & Functional Analyst (Former Employee) – San Francisco, CA – March 2, 2016
● Involved in complete life-cycle Implementation of SAP BW which includes Data Extraction, Data Modeling and Reporting. Worked with different users to gather business requirements and transformed them into a data model using extended star schema model ● Defined and modified Queries to satisfy business analysis and used Excel to format and slice and dice the data. ● Designed and optimized the queries (top customers, monthly incoming orders and revenues, product analysis, returns) and created reports.
Receptionist, Administrative Assistant, Data Entry (Former Employee) – San Francisco, CA – October 5, 2015
starting out as a receptionist,i had small work loads but it was a fun and easy going job.eventually i was promoted as an administrative assistant to the HR and Legal team.It gave me more work to do which was of course a good thing.I also got to interact with more employees and got to know the co-workers and the company a bit more.there were many free lunches and breakfasts provided for us.some were random and others were for certain occasions and holidays.the office eventually closed and relocated which resulted in my termination,but i would have loved to have stayed much longer.
free lunch, fun and comfortable workplace
location was in san francisco which was a long and tiring commute for myself
Sega is a dynamic video game publisher where career growth is rewarded in a roll up your sleeves environment.
VICE PRESIDENT OF SALES (Current Employee) – San Francisco, CA – December 16, 2013
As VP of Sales for the Americas I am virtually located in Dallas, TX, spending two weeks per month in the San Francisco offices, with the balance of time spent in the field with my sales team and meeting with major customers. I am responsible for all packaged and digital sales, as well as, all channel marketing activity throughout the territory, to achieve all revenue and profit targets per the business plan while maintaining full P&L responsibility for sales and channel marketing budgets.
As a smaller publisher, Sega allows me the opportunity to work across the publishing and commercial organization for both current and mid-term business plans, providing for a more in-depth role as a key member of the executive team around BP execution, strategic brand and product planning, impacting the companies longer term positioning. Sega fosters an entrepreneurial environment where one must take on roles outside the specific job description while still working within the team structure to achieve targeted goals. This can at times stretch the organization, but I am surrounded by very talented people who possess a multitude of skills to help achieve the objectives.
As a small publishing company, this can at times be our greatest challenge to succeed in the highly competitive and ever changing interactive entertainment video game space, with fewer resources and smaller budgets. As a result, strategies have shifted dramatically over the past few years as Sega works to redefine its' vision on how to deliver consumer and stockholder value. While not impossible, it has created significantmore... challenge as the organization deals with change.
The challenge of the job continues to be delivering on the business plan while the company works through these transitions. I must effectively resolve issues with limited resources while maximizing the return on each and every investment. This requires a continued focus on providing customer value that exceeds our share, delivering value added programs that maximize ROI, and maintaining a portfolio of business development programs in emerging markets such as expansion in Latin America and digital product delivery at retail.
In the face of a challenging period in our industry, the rewards of the assignment comes from the opportunity to learn multiple disciplines beyond my assigned role as VP of Sales, giving me the chance to put my "finger prints" on the development of our strategies. I believe this a benefit and privilege beyond being relegated to a specific role.less
exciting enteractive entertainment industry, growth opportunities outside of assigned roles