Lacking support from upper management
Community Business Manager (Former Employee) – Manhattan, KS – January 12, 2017
There is little to no support from upper management. Had an incident that required a great deal of attention, and could not get no help or quality guidance from management, probably because I was not located in Omaha, but in a different state. No questions were asked as follow up, and the guidance that was offered, I had already completed on my own. No real "empathy" for tenants. Was consistently told there was " no money". Struggled a great deal to provide a comparable living situation for all, on no budget. Had to use my own money and resources to get through monthly supplies.
Benefit package, my immediate staff was great - hand picked
Leadership, lacking communication, no upper management support, lack training, customer service quality lacking in many areas, not enough pay for the expected work load and the hurdles you have to jump through with no support