Service Coordinator-Home Health Care
Senior Resource Connection - Dayton, OH

This job posting is no longer available on Indeed. Find similar jobs: Senior Resource Connection jobs

Visiting Home Care, a division of Senior Resource Connection is currently seeking an experienced Service Coordinator based out of our Dayton headquarters.

Employee is responsible for coordinating all scheduling of service hours, assisting with Payroll and Billing functions, and completing other duties as assigned.
1. Responsible for coordinating Home Health Aide and clients scheduling for service hours.
2. Manage any employee call offs, and make the necessary contacts to reschedule the clients.
3. Communicate with the aides any changes in their schedule.
4. Monitor the timeliness and accuracy of time slips, follow-up as necessary.
5. Document communication with case manager regarding client schedule changes, complaints, or any pertinent client changes.
6. Schedule the hours as authorized by case managers.
7. Verify the accuracy of service hours against reports.
8. Answer the telephone, which includes basic inquiries, complaints, and giving routine information.
9. Completes on-call assignments as required.

KNOWLEDGE OF: Basic computer skills, Microsoft Office products.
ABILITY TO: Prioritize and balance numerous tasks, work under stressful circumstances, relate well to a variety of individuals, communicate verbally and in writing, provide follow through in all situations, be compassionate and respectful.

SKILL IN: Customer Service, problem solving, attention to detail.
1. High School graduate, or equivalent.
2. At least one year of experience as a Home Care Coordinator or Customer Service Representative.
3. Experience with Home Care Scheduling Software (Procura) or Access Programs.
4. Experience in Health Care or Social Services.

To Apply:

  • Submit a completed employment application to Senior Resource Connection, located at 222 Salem Ave, Dayton, OH 45406, in person or fax to 937-222-6307.

Indeed - 30+ days ago - save job - block
Recommended Jobs
RN Supervisor Home Health Care
Assurance Personnel Services - Dayton, OH
Indeed - 8 days ago
Easily apply

Developmental Disabilities of Clark County - Springfield, OH
Developmental Disabilities of Clark County - 8 hours ago

STNA/Home Health Aide
Gem City Home Care - Dayton, OH
Miracle Workers - 6 days ago
About this company
Since our beginning in 1956, the mission of the Senior Resource Connection has been to collaborate with community resources and provide...