Sente Mortgage Employee Reviews

Showing all 8 reviews
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Currently Disorganized
Sr. Loan Processor (Former Employee) –  Fort Worth, TXAugust 23, 2016
Unlike so many other companies I was afforded the ability to have my own office with a view in a beautiful surrounding. However the company isn't equipped for operations, it's more MLO driven and they give them free reign. Management is very much in disarray regarding who handles what and no one gives you the same answer. They offer no training as to how their company wants things done, you will get 2 days training, a manual, without any go-to person should you have any questions. I feel that once they get the kinks out it has the potential of being a great company, it just wasn't a great fit for me.
Pros
beautiful office, decent pay, cafeteria in building
Cons
management, inability to communicate
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Productive, Growing Professional Group
Former manager (Former Employee) –  Austin, TexasOctober 16, 2015
Sente Mortgage is a company created by and currently staffed by a fantastic group of caring, professional people. Each person truly cares about one another. Along with being a growing business, comes growing pains. The culture is great, as long as you participate in the positive changes and roll with the punches. The bulk of the negative reviews here are written by people who obviously failed at latching on to the growth, change, culture and pain of trying to make something good into something great!

If you are a seasoned mortgage banker or just starting out, this is the place to go. They will train you and mentor you as much as you are willing to receive and humble yourself to learn. They are 100% ethical and fair mortgage company.
Pros
Excellent work environment
Cons
Not great benefits
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Worst place to work
Former Employee (Former Employee) –  Austin, TXJuly 20, 2015
This company likes to tout their "Best places to work" awards. This is misleading, Sente Mortgage is a very hostile place to work.

They treat their support staff and some loan officers terribly.

Be cautious about falling for their "culture." They could care-less about anything, it's all just a bunch of lip service when the rubber hits the road

Sente Mortgage is a floundering, money hungry organization that is clinging to an ounce of life to keep afloat.....stay away.
Pros
Work day ended early
Cons
Hostile, unintelligent management
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Great Company
Loan Processor (Former Employee) –  Houston, TXNovember 3, 2015
They do care for their employees. They continually have educational training for the industry and have fun things for the employees to participate in during the work week.
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Over-worked, under-appreciated
Loan Processor (Former Employee) –  Austin, TXMay 13, 2015
The pay sounds great but expect to work long, long hours. Loan officers do as they please with support staff picking up the slack. No appreciation and lots of criticism. Management out of touch with what is going on in the office. My worst job ever.
Pros
Good pay
Cons
Long hours, no appreciation, heavy criticism.
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Good company to work for and friendly environment
Loan Processor/Doc Prep (Current Employee) –  Plano, TXOctober 22, 2012
Upcoming small mortgage company in the Plano area that is thrieving in growth potential. Friendly atmosphere with in-house staff to help with questions and concerns if needed. With this being a small company you are responsible for the setup, processing and doc prep for closings from daily. For any additional training needed with operations or the system you must travel to the corporate office located in Austin, Tx or operations manager will schedule time to travel to your branch. This is required for all new hires. Which is a downside. Overall good company to work for.
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company merged then went out of business
Branch Manager (Former Employee) –  Baytown, TXNovember 6, 2012
I enjoyed working with the same managers here for a long time. I stayed with the company through the merger with State Bank and then followed my manager to Preferred Home Loans until it closed
Pros
great managers that want you to succeed
Cons
the company merged then closed down
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Overall rating

3.4
Based on 8 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.2
Job Security/Advancement
2.8
Management
2.8
Culture
3.2