Workers Compensation Claim Representative (Current Employee) – Stevens Point, WI – June 7, 2016
If you want to live in Stevens Point, WI, this is a great place to work. If you're willing to learn and put in extra time, you will be given opportunities to advance. The case load can be overwhelming, and organization skills are a must.
Claims fnol (Current Employee) – Phoenix, AZ – June 15, 2016
Answering inbound calls. Taking down information due to car accidents. Transferring callers to the right department or claim reps. I learned to handle callers who were upset and made in a manner that makes them feel better and more comfortable. The managers and coworkers were great! The hardest part of this job was taking the calls where the accidents lead to the death of the callers family member. The best part of my job was getting to talk to new people from all over the world every day!
Commercial Claims Representative (Former Employee) – Stevens Point, WI – April 28, 2016
Responsible for dissemination of information to parties involved in an automobile accident (Including explanation of coverage, rights and responsibilities, and options for handling their damage claim/injury)
BI Claims adjuster work from home (Former Employee) – remotely – April 11, 2016
I applied for the BI adjuster (work from home) position. I have over 20 years experience as a BI adjuster. I applied and was sent a link to do an "assessment of my skill levels". What I received was an online test for a Call Center employee for Airlines, Credit card companies, Insurance Agent office and Banking.
I have never been a Call Center employee. I have been a Claims adjuster who investigates, evaluates and settles claims involving bodily injuries. The test Sentry put me through was based on how fast you could answer a call, find the information online, answer the caller's question and essentially make no resolution to the problem the customer was calling about.
This "skill level assessment" had absolutely nothing to do with the job duties of a BI claims adjuster.
Shortly after completing the online assessment, I received an email stating I "did not meet the requirements to be a Claims Adjuster" Too funny. What have I been doing for the last 20 years?
I don't know
Spending 45 minutes of my life taking their "skill assessment" test that I will never get back.
Claims Associate (Current Employee) – Stevens Point, WI – January 23, 2016
Work on this company is around fixated schedules arranged every two weeks. Your times are clearly define with enough time for changes to be arranged. The amount of income calls can vary on a daily basis, the company however has other documents that will need to be worked along claims. So you will stay busy no matter what.
The environment with co-workers is excellent with friendly people working with and around you. Everyone is eager to help and managers are always there if you need help.
The hardest part of the job will be assisting claimants and Insured's needs, you will need to be always attentive and polity no matter what. On occasion you will encounter a difficult call and you will need to learn to calmly help in any way you can. This can lead to stress and will determine if you are a good match for the job.
The best part of this job is that you are helping people in a small way, but an integral and important part.
Solid arranged schedules, good food, excellent workers
stressful calls form time to time, can be tedious due to repetition
FINANCIAL ANALYST (Current Employee) – Stevens Point, WI – January 12, 2016
Great Company that takes care of its associates and it's surrounding communities . Lots of amenities offered for Sentry employees including a workout facility on campus, indoor pool on campus, tennis courts, championship and globally recognized golf course, etc.
Out of touch with reality, no direction, very noncompetitive issues, autocratic management style, run by people who should not be in management positions because it is all about company earnings period. If I would have known how much time I wasted at this company, I never would have stayed as long plus a few years from early retirement, they get rid of people-a lot of people. They make a lot of money but do not care at all about employees, stay away from this outfit, will get rid of people with no thought or conscience. Basically afraid of their own shadow.
Anon (Current Employee) – Stevens Point, WI – October 12, 2015
Awful management in most areas, very out of touch with the realities of what it takes to get their "big ideas" to work on the timeline they need to meet to get a bonus. Tip: a new work space and new cafeteria are nice, but please don't think it will make up for not receiving basic appreciation and good old fashioned respect for a job well done. Plus, it might benefit the company a little when shooting that recruiting video, eh?
Sr. Claims Adjuster (Former Employee) – Stevens Point, WI – September 17, 2015
I worked on the road for Sentry which gave me freedom to work from home. It requires a great deal of concentration and discipline to work effectively from home.
I enjoyed the freedom, but also enjoyed my limited time in the office to catch up on mail, my co-workers and inner workings of the company. Management was supportive, but insurance is all about the numbers. My numbers were met each month.
I often worked longer hours than what were required to learn each claim individually.
Translator (Former Employee) – Goldsboro, NC – August 9, 2015
Sentry was a wonderful company who took their employees into consideration definitely a great company to work for. Co workers are always willing to help in any way. Management is very proactive in helping their employees as well.
Market Development Specialist (Current Employee) – Madison, WI – August 1, 2015
Sentry is a great place to work and it has a great work/life balance. The management is great and they are very approachable. The only drawbacks is that the company is not based in Chicago and that overall salary is not very high.
SENIOR CLAIMS APPRAISER (Former Employee) – Las Vegas, NV – July 8, 2015
Helping the public get through some times traumatic experiences by putting them back where they belong. Explaining the claims process in the initial first contact helped people a little at ease when they knew our company was there to help them.
Robert Lankin, Business Products Manager (Current Employee) – Thorndale, PA – June 28, 2015
Sentry may be the best company out there for insurance agents. We sell business insurance, group benefits, retirement plans, and life insurance for very select industries. A typical day consists of soliciting new business, servicing current business, and planning based on company strategies/goals to better achieve new and retention business. They are very good to their sales reps compared to other companies, really "investing" in their reps rather than "sell fast or die" like I see elsewhere. However, the insurance sales world is very competitive, especially in a state like PA, and Sentry's products tend to be the best in actual product quality, but are very rarely competitive in pricing. As a result, it can be very difficult to acquire and retain new business unless you are extremely motivated, hardworking, and possess all the qualities of an excellent sales rep. I succeeded here for 4 years and am eager to see what the future brings.
Company Car, Great Benefits, Base Salary for Sales, Breed Loyalty
Lower commissions, VERY demanding hours (hard to balance with home life), Very demanding product and competitive industry