Pros: 6% match on 401k
Cons: lack of advancement, office politics, aloof managers
For a claims representative its a good stepping stone, problem is in this location there is nowhere else to go; Sentry has an excellent business model locating several offices in locations where they're the only game in town...in other words, you're stuck.
Despite what you may be told at interview or offer time, there really is no way to move up...unless – more... you're excellent at brown nosing and/or flirty with male managers. The company and its first and second level managers generally do not promote based on merit or skill.
Work load is probably similar to any other claims office however Sentry loves to use various "job aids" which take the better part of your day but serve no relevant function. Goals are frequently met in spite of these nuisances however be prepared to spend many hours working to stay off the nasty list.
In general first level managers are willing to work with you however be aware due to ridiculous demands their time is frequently spent in meetings leading to unparalleled frustration which can be taken out on subordinates. Communication is also weak, the company does not give managers the proper tools to effectively manage. It is extremely rare claims representatives at any level are given the autonomy to make decisions and learn from them either positively or negatively.
In closing you'll probably end up with decent co-workers however be prepared to spend most of your time commiserating how much you dislike your job and how you could do a better job if...just if you had less micromanagement hanging over your shoulders. I'm thankful for my time at Sentry but I'm even more glad I no longer work there. – less