Great place to work. Gratis was amazing!
Skin Care Advisor (Former Employee) – Los Angeles, CA – January 12, 2016
I loved working at Sephora. I learned so much about makeup and skincare. It was so fun doing makeovers for clients. Yes, some clients are demanding and rude, but that happens in any customer service position. I had amazing co-workers and a great leadership team. No commission so we all worked well together and supported each other. The store director was always available to solve any issues.
The gratis we received sorta made up for the low pay, but keep in mind Sephora may not be a career. Its great for young people or as a job to supplement your income. They don't pay as well as Mac cosmetics or other makeup brands. They don't like to give full time status or partial-part time status, because the company does not like paying benefits. Keep in mind most positions are part-time outside of leadership positions.
Their is the opportunity for advancement but it can take time. If you are patient there are opportunities. Overall I enjoyed working there and would go back if corporate cared more about the sales associates.
Free makeup, lots of free skincare, great Leadership team, lovely co-workers, a team atmosphere
Poor pay, Company does not like to give benefits or make employees full-time