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136 reviews

Sephora Employer Reviews

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Fun environment and unique experiance
Fragrance Specialist (Former Employee), Brea, CA – May 17, 2013
Pros: free gratis
Cons: short breaks, not enough staff for the floor
Sephora was a very fun work place, there was healthy competitions to keep up motivated to meet our sales goals and stay connected with the latest products and services we provided. There were many brands that would come in and train on their products and give to us to try. There would be at least 3 training a week. The management tried to give the best – more... environment to work in and make sure we met all of our standards, and would make sure that every ones opinions were heard and things would adapt to make every one happy and work easier. The most enjoyable part of the job was being able to learn new techniques and products to show to clients and be inspired everyday to show people something new that could potentially change their life and make it better. – less
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Fast-paced organization with tons of great talent
Distributor/Buyer (Former Employee), San Francisco, CA – May 17, 2013
Pros: free makeup and a great vacation package!
The hardest, yet most rewarding job you'll ever have. The staff is super talented and I made some of my best friends through this organization. The CEO is also very inspiring.
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A steady place to learn and groom core values in the retail business.
Sales Associate (Current Employee), Arlington, TX – May 13, 2013
Typically a work day at Sephora is fun filled. The staff is very cool and we get to meet/interact with different types of customers during every shift. Since ive been there my knowledge of make up, perfume/cologne, and other skin products have been brought up to speed. The only "hard" part of the job is the unsatisfied customer that any store would – more... get from time to time. Due to the great customer service skills I have aquired over time, it is never a big deal to accomidate that customer. Just seeing the customer satisfied and putting a smile on someones face is the most enjoyable part of my job. – less
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incredibly fun and fast paced
Makeup Artist (Former Employee), new york, ny – May 7, 2013
Pros: makeup is my passion
A typical day at work would of doing makeup application, makeovers, and helping clients find specific beauty products. I learned a plethora of things about different products and new makeup techniques.
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great work place
Sales Associate (Former Employee), Lake Worth, FL – May 1, 2013
Pros: location, free make, good pay
Cons: short breaks, work holidays
I loved this company!! A typical day at work is just going in pretty, with a smile on your face, which is not hard to do, help pit tons of customers dealing with question about make up. My co workers were like my second family, all worked as a team.
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Loved meeting New Clients and doing clients make up
Beauty Consultant (Former Employee), Daytona Beach FL 32119 – April 29, 2013
Greeted co workers, reviewed sale goals for the day , learned benefits about new product, checked with manager to scheduling and time, co workers are very helpful and generous, the hardest part at work , not having the product customer was looking for. what i enjoyed most about my job, meeting new people.
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Sephora Rancho Cucamonga
Operations Lead (Current Employee), Sephora Rancho Cucamonga, Ca – April 29, 2013
Pros: values, ethics, relationships
Cons: work life balence
Relocated, Great Company to work for Values and ethics live within the store.
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nice
Skin color consultant (Current Employee), Rancho Cucamonga, CA – April 24, 2013
It's a good company to work for, it's very fast pace. you get to interact with multiple clients. and learn about makeup and pretty much the beauty insustry
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Great learning experience.
Cash Auditor (Current Employee), New York, NY – April 23, 2013
A typical day at sephora would be getting all the registers ready for cashiers, also making sure the breaks are given out to all cashiers. I've been with sephora for about 6 years now and i've learned so much about the products they carry and sell and enjoyed learning them. One thing that made it fun was my co-workers, they were pretty much like family – more... since we see each other almost every day. The hardest part of the job is like any job, an angry client. Dealing with a unsatisfied client can change your whole day at times but since i've been in retail for so long i found having patience is key. The part i enjoyed the most would be my product knowledge as well as building a relation with my co-workers. – less
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Great Supportive Company
Color Consultant/Operations Lead (Former Employee), Estero, FL – April 19, 2013
Management and Corporate are very concerned for the well being and happiness of it's employees and clients.
Great opportunities for advancement
Great education and trainings provided
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Fun place to work
Operations Lead (Current Employee), Manhattan Beach, CA – April 19, 2013
Very busy but time goes but very quickly. The cast are very knowledgeable and the artist are very good at both applying and informing the clients about the make up. Check out is quick and the cashiers are very personable and friendly.
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Enabled me to expand my professional career with extensive responsibilities and create superior results.
Department Manager (Former Employee), New York, NY – April 14, 2013
Pros: best educational programs for staff
Cons: extremely long days and closing very late in the evenings.
My work experience as a manager in the skincare dept. in two Sephora stores was invalueable in my professional career.
I was trained in over 85 skincare brands. I recruited, hired and trained two teams for two stores in which I worked. I was promoted from the first store that was in United States to the Times Square, NY Sephora exceeding sales goals – more... in one of the highest volume store to date.
Some of my responsibilites included: opening and closing the store (including register closings and cash deposits), meeting with each brand on a consistant basis to evaluate all business needs for success, scheduling makeup artists for brand support, maintaining stock levels, deligating work to staff and following up to ensure proper completion. I also did the schedules and made sure there was proper coverage at all times. I trained each sales associate to service each client in a manner that offered outstanding customer service beyond expectations. My co-workers were trained by me and continued on a higher level professional career. They were consistantly motivated. The enjoyable part of the job was seeing the results and exceeding our goals while maintaing a clean, organized store according to standards and guidelines.
The most challenging part of the position was that I was apart of the first store opening and many brands have stock related problems that had to corrected on a daily basis due to having so many brands in the department. It was a learing curve for the company and staff for the first year of operations. In conclusion, I learned how to be a manager that achieved great results. – less
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Lerdy – April 20, 2013

Hi, my name is Lerdy. Ive been dying to work for sephora for the past few years. I am going to fill out an application in a couple of weeks. Im available to work full time and i was wondering if you could help me with some onformation of what do i need to get the job. What are the some of the questions that are ask during the interview. To me sephora is my dream job, and i want to grow withing the company, and i also want to go to the sephora university, or science of sephora, im still trying to understand what is the difference. I dont have allot of costumer service experience will that be a problem, i want to work in color, i love makeup skincare and fragrance, but i have some knowledge in makeup which is my desire career. Pls i really hope you can provide me some information about it. Im excited but anxious and nervice, because i really do want to work for sephora.

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Sephora Experience
Color Consultant (Former Employee), Danbury, CT – April 10, 2013
Pros: good pay, training, long breaks, gratis, lovely coworkers
Cons: some micromanaging, the occasional rude customers, weird hours
The interview process was lengthy, but absolutely worth it. Sephora really wanted to make sure that the personalities of their employees were perfect not only for the cast, but also for a retail environment. My coworkers worked very well together and were the best sort of people imaginable.

Sephora's in-store training was one of the best parts of the – more... job. Instead of being left to discover the products on my own, I was trained by different reps weekly. They let me test their products and gave me the knowledge I would need to help my clients find the perfect cosmetics for them.

Retail is difficult and with retail hours it can be tricky maintaining a life outside of work, but I loved working at the Beauty Studio applying cosmetics. Our clients were always very diverse and in one day I worked with a Russian dancer, a woman who'd had a stroke and needed to learn easy makeup tips, a teenage girl headed to prom and another woman who'd never worn makeup in her life. It was always a rewarding experience.

There's opportunity to move within the company, which is fantastic. You won't stay on cash-wrap forever if you don't want to. Plenty of management positions, the ability to audition for a pro-artist spot and they were more likely to hire from within than the outside which increased your chances of moving up. Benefits and gratis and bonuses for being a money-making store.

Overall, Sephora is an excellent place to work. – less
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Overnight Lead
Lead Stock Associate (Overnight) (Former Employee), New York, NY – April 9, 2013
a typical day at work would be check in with management for any information needed for the night crew, Set up associates in their areas they would be working in . Accept and separate shipment to their designated area and fill understock with replenishment. Clean area and samples facing you. Backstock all the extra shipment that doesn't fit in the understock – more... an the back of house . Make sure the floor is clean and wall through areas to ensure that everything is up to standards .

what I learned was how to manage my time and Prioritize my time and Tasks.

Management and co workers are supportive and very helpful .Lively and full of energy. – less
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Fun workplace, very knowledgeable
Makeup artist/sales associate (Former Employee), Las Vegas, NV – April 7, 2013
Pros: good pay, great education with company
Cons: not enough break time, poor health benefits
My job as a makeup artist was to assist customers in finding their needs. I helped customers achieve new looks, find new makeup trends that worked accordingly. makeup consultations and also created eye designs and lip designs for each individual. As well as educating them on all the products that we carried and what would work best for them.
I learned – more... lots of great ways to help customers and help them make changes that will make them look their best and also feel their best. I learned to use my customer service skills to better my confidence. I also became knowledgeable on all products that we carried, was trained every month on new trends for makeup and whats new.
The hardest part was being able to help each and every customer in a timely manner.Some guest demand more of your time and need more help with explaining certain benefits of products and it is your job to do and to also assist all other guests.
I loved helping all my customers and just seeing how they felt about themselves after they had a makeup application or a new product used on them and seeing results. It made me feel better making others feel better about themselves. I loved all the different people I encountered and became friends with and all the people that would come in from all over the world. – less
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Fun and productive workplace
Color Division Manager - Meatpacking District (Current Employee), New York, NY – April 6, 2013
Sephora is the place to learn from beauty products to managerial courage.
The team is always looking for ways to keep clients excited and employees motivated.
It keeps up with the latest trends in fashion which usually dictates the trends in beauty.
Focusing on their employees development is one Sephora's most important focus.
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superstore of beauty products
Makeup Artist (Former Employee), New York, NY – April 3, 2013
associates aren't taken that seriously by clients bc of the uniforms. No daily goals.Great training programs.
Long shifts.
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Very Productive and friendly
Quality control inspector (Current Employee), New York, NY – April 3, 2013
Management is great so helpful to work with you on anything you need in or outside the store. Co-workers are very friendly showed me the ropes when I first started then I showed the new people we hired for the night shift everything that is needed to do. I had an idea of team player before i started this job but after working with the people I work – more... with I completely understand the term "team player". The most enjoyable part of the job is the work enviorment, fun and enjoyable everyone does there jobs as we all talk about our days were all a "family" – less
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Healthy environment, productive team.
Makeup Artist (Former Employee), New York, NY – April 1, 2013
A typical work day for a make-up artist at Sephora is a day filled with multitasking. Assisting your clients with their individual needs and educating them in a timely manner.
At Sephora I've learned the importance of multitasking and time management.
The management team is attentive and helpful.
My co-workers were very warm, inviting, and also very – more... helpful. Everyone is a team player.
The hardest part of the job is working with multiple clients at one time.
The most enjoyable part was the energetic atmosphere, having the opportunity to share your knowledge with so many people you've never met before in the timespan of seven hours, and building a connection with a satisfied client. – less
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Productive and upbeat enviroment
Beauty Consultant (Former Employee), Albany, GA – March 28, 2013
I enjoyed every single day while working at Sephora. My coworkers were team members, the clients were always delighted about the service they received along with the many products they purchased an thrilled about returning.
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About Sephora

Sephora, the beauty authority, revolutionized the global beauty industry with its unique retail concept rooted in a powerful combination – Read more