Experience varies based on your location and managers
Skin Care Consultant (Current Employee) – Northern VA – August 20, 2015
The hours are exhausting as with any retail, but the real kicker here is the pay. For a company owned by the prestigious LVMH, you would expect a decent wage. Now, there are fast food workers earning more than I do per hour. When they have a reliable, hard working employee, they take advantage of you and your willingness to work. Promises will be made and not fulfilled regarding advancement. It is very much a favorites game. I didn't want to believe this based on other reviews, but after a year, I realize it's the truth.
I had high hopes of a Sephora career, and drank the kool-aid, if you will, in our month long training before our store opened. In the end, it was stressful, chaotic, underpaid, and after a whole year, the store still does not have it's P's and Q's in order.
If I were at a flagship store (A volume), I know my experience would be much different and I would have more opportunities to advance. Unfortunately, you will not be allowed a transfer unless you move or lie, because a location won't want to give up a solid employee without a fight.
gratis, company eduction
long hours, underpaid, poor management choices