An innovative and inspirational workplace
Sales Associate (Current Employee) – Tucson, AZ – December 6, 2015
I have worked for Sephora for two and a half years now and am seen by the company as an elevated color artist. Everyday I come into work to learn the daily sales goal, our customer appreciation scores from the previous day and watch one to two short videos about brands we sell in store to further my knowledge on them. In my opinion, our products can sell themselves, however creating a relationship with my clients by sharing my knowledge about products keeps the clients from returning products as well as builds client rapport. The best part of working at Sephora is working with my clients. I make sure that everyone that walks through the door is greeted immediately and I ask what brought them in. I avoid asking close ended questions such as, "Can i help you find anything?" Instead asking, "what brought you in today?" shows them that they understand I sincerely want to help them. Sharing my tips and tricks to make women feel more empowered, empowers me. I strive to make every woman that walks through the door special. I even share my knowledge with my coworkers to strengthen their artist skills.