Army Career and Alumni Program (ACAP) Site Manager (Former Employee), Fort Leonard Wood – May 20, 2013
Typical work day included managing staff, directing ACAP functions, scheduling workshops, writing resumes for clients, hardest part of job is to witness fallen Soldiers, most enjoyable part of job is helping client's to succed and using various skills.
Home Visitor (Former Employee), Ft. Bragg, NC – May 11, 2013
Pros: flexible, support from management, great co-workers
Cons: lack of job securty, no room for advancement
I worked for Serco for almost 5 years. I worked as a home visitor with the New Parent Support Program. This was by far one of the best companies I have ever worked for. The pay was excellent and the support received from project director was great. The only downside is job security as this was a contract position. I was blessed to have had my contract – more... renewed each year. – less
Technical Writer/Editor (Current Employee), Reston, VA – May 7, 2013
I have really enjoyed working for Serco. They value employee development, and offer continuing education training for all aspects of business professional development. When my contract ended, they worked to find a place for me on another contract. When I needed time off to care for a sick family member, they were very agreeable to allowing me to use – more... the benefits of the Family Leave Act to care for my family member and return to my position without worry. My Serco bosses have been exceptionally professional and value my work. I am grateful to Serco for their employment. – less
Good people, very focused on training and personal improvement
Acquisition Management Specialist III (Current Employee), Columbia, MD – May 2, 2013
Pros: great management, good working environment
Cons: contract work and all that comes with it.
A typical day consists of working with the customer on varied projects and analyzing data. The management is supportive and works hard to ensure that you are improving yourself through training and certifications. The co-workers are excellent, some of the best talent available.
Sales Representative (Former Employee), Campbellsville, KY – April 28, 2013
Pros: free lunches from time to time and travel discounts.
Cons: i have no cons to speak of.
Overall, Serco was a wonderful place to work. Working with the customers and finding the right travel packages for them was very satisfying for me. Management was always nice and very easy to work with. Co-workers were the same. My entire experience there was positive and I was able to learn much from those around me.
Counselor (Former Employee), Fort Drum, New York – April 25, 2013
Pros: working with soldiers and their families
Cons: management treated soldiers terribly, allowed that from certain staff. bad environment ethically and professionally.
The company is by far the worse place to work for. No room for professional growth and unethical environment to deal with. Psychological abuse by the secretaries, favourite employees, and management. Management allowed certain employees to make their own schedule and still pay them the same ad if they actually worked 40 hours. The salary is very underpaid – more... on top of dealing with secretaries telling one what to do and forcing counsellors to do JANITORIAL WORK that is supposed to be contracted. Take out garbage and clean classrooms. You name it. The work environment is dirty and it looks like a dumpster (no exaggeration) notice that by conducting a walk through before accepting the position. Treated soldiers terribly if they were being chartered out of the military. Plain unethical and unprofessional. – less
General Clerk I (Former Employee), Corpus Christi, TX – April 25, 2013
Pros: great benefits and learned new skills
Cons: not a permanent job site
Office type environment. I gained more clerical skills such as dissassembly/reassembly of records and document preparation for scanning process. The management could have been better skilled at proposing production accuracy and development. Some of my coworkers were very helpful and there were also a few bad apples that made it somewhat a discouraging – more... place to work. Hardest part of the job was meeting the outstanding production goal which was expected of me. Most enjoyable part of the job was meeting some really nice people and succeeding at my assigned processes. – less
Electrician/Mechanical Assembler (Former Employee), San Diego, CA – April 23, 2013
Cons: a constantly changing schedule
The best thing about this job was that every day was different. I upgraded and installed new equipment on US Naval ships. There was a lot of work to be done and not a whole lot of time to get it all done. It was stressful at times, but mostly challenging. I enjoyed the vast knowledge I gained from working at Serco. I learned how to read different types – more... of prints and schematics, how to build multiple types of connectors, how to wire up power panels and tag out procedures, how to work on equipment cabinets, and so much more. The hardest part of the job was dealing with some of my co-workers. The shipyard environment is still mostly male dominated and these men don't always know how to properly act around a lady. However, being former military and also a bartender for almost 9 years gave me pretty thick skin, luckily. – less
Participant Service Representative (Former Employee), Clintwood, VA – April 15, 2013
Pros: weekends and holidays off.
Cons: pay, management, dirty work environment, management.
Management and supervisors are uneducated and unprofessional. The pay was horrible for the things they expect you to deal with.No room for growth, any promotions were promised to the main managers favorites before even telling other employees about the opening. The building itself was very filthy, the vent system leaked a black soot and moldy type substance, – more... carpet under desk was never vacuumed, no trash can liners were provided unless your purchased and brought you own. – less
Oracle DBA (Former Employee), Washington, DC – April 12, 2013
Pros: just a fun place tgo work
My duties have included many and varied duties. Responsibilities have included User Administration, database refreshes, using the Oracle import /export, Data Pump and Oracle Recovery Manager (RMAN) utilities. I use RMAN to do database restores. Duties included creating roles and profiles to accommodate user needs and to meet agency security standards. – more... I have the responsibility for user administration of 42 production databases and all development and test databases (135). I also do data fixes as they come in from the user community, database monitoring, for things such as resource usage, and space utilization. I am responsible for running and tracking jobs that must at different scheduled intervals (daily, weekly, monthly) and other less structured intervals basis. (DeathMatch, Balancer, Single Multi), to name just a few. I have trained other individuals on user administration duties. I interface with PBGC users at Field Benefit Administration FBA sites around the country. – less
Task Manager (Current Employee), Charleston, SC – March 18, 2013
Great co-workers everyone helps others when needed High stress working on a project that is being developed and installed in Charleston, SC then will disassemble and ship to the middle east. Most enjoyable is the satisfaction of seeing the project develop, prepare for testing and pack out. This product is a 1500 square foot .portable command center – more... for the US Air Force complete with air traffic control units, networking, 6 tons of AC and backed up by several 200 KW generators. – less