Serco, Inc. Employer Reviews

The contract Serco has with The National Visa Center in Portsmouth, NH is HORRIBLE. If they aren't laying people off, people are hoping one day they will be layed off they hate working there so much.

Great work schedule great co-workers and great benifits. Great ability to advance.

A typical day at work involves varied duties and interaction with many people. This is a government contracting company where I support multiple agencies and assist with training and logistics. I work with an interesting group of people that believe customer service is of the utmost importance.

I rode my bicycle to locations to gather meter numbers then went to library or coffee shop to enter the numbers in the portable system.

I learned how to use a GIS, geological information system.

There was a change in project management but soon things were running smoothly with the project.

It was a friendly staff and we enjoyed good humor.

The – more... job was not difficult in any way.

I enjoyed working out of the office. – less

HIgh stress at times with changing upper management values.

• Production of sensitive and confidential training manuals, proposals, and technical reports.
• Create and produce CDs and CD labels.
• Maintain inventory of publication orders,and supplys for the copycenter
• Assambly of proposals ship daily internal and around the world
• Packaging of proposals for offsite/internal clients
• Troubleshoots problems – more... with the photocopiers, and determines the need for service – less

Answered phone calls. Booked reservations and gave all the benefits of each room to each caller.

Contractors for the Goverment switch and purchase each other out, the same basic principal is applied here too. I can only tell you what is listed on the Resume.

Good and efficient HR processes. Paid less than competitors for same contract. Benefits lacking.

Serco Inc is a great company and has great management:) Keep supporting the Soldiers and providing excellent service to the most important people in the world-our Clients!

I loved working for Serco, Inc, and wish I could have continued working for them.

I got the opportunity to work in the military environment as I have been wanting to do since being discharged from the US Air Force due to medical reasons.

This job is a way of serving your country indirectly. We are responsible for returning the personal effects of wounded and deceased service members.

Immediate management was the worst!! Hired are those who have NO leadership qualities or creative thinking skills in order to streamline or simplify an overbearing environment.
The salary was above average in a normally low paying County. I loved that Serco matched your 401k.
Just when I thought the health benefits could not of possibly been worse... – more... the new Contractor proved wrong.
This is contracting for ya! – less

The company valued its employees, however, it is a contracting company and thus stability and job security is always a concern.

Very proactive government contractor. A great company to work with.

Great Management , everyday is usually a straight to the point production, the co-workers are easy to get along with.

Lots of meeting to accomplish the mission, we learn new procedures due to daily changes, management takes care the big problems, co-workers are great, the hardest part of the day is last minute changes, the most enjoyable part of the job is when the mission gets cudos.

I had already known most of the individuals who worked at Serco due to being prior military. We stayed focused and completed our job to the best of our ability, while trying to keep every solider and family member happy.

I would never recommend anyone to work for this company. This company has horrible employee/ employer relations. I would like to report them to the Better Business Bureau. They should have more respect to there employees. I had a horrible.They have a lot of miscommunications with the managers, policies, and there employees.

It was a greeat company to work with. In a typical day I learned to work with all types of people, soldiers and their families, civilians and contractors. I prepared equipment to see if they were up and running. Made sure that are reports were turned in on a timely manner. Made sure we had enough sheets to log in our clients request or help. I made – more... sure that all old ID's were placed in a lock cabinet.

I learned about their basic needs to get their Identification Card which is necessary to get in and out of base. I learned to use documents to make their status legal.

Management was always their in case of an emergency or you needed their help.

My co-workers were helpful in any kind of situation that arrived. We made sure that we were under the same page and no changes would occur during working hours. If there was any type of problem that we took care of it within the office before we call management.

The hardest part of the job is to control people who would get upset for some reason or another. That was taken care right away or to have the customer be satisfied.

The most enjoyable part of the job is meeting all types of people in all kinds of situations. – less