Questions and Answers about Serco

Here's what people have asked and answered about working for and interviewing at Serco.

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The best questions are directly relevant to Serco.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

23 questions

Very organized and professional

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The general work hours are staggered shifts:
6a-2:30p
6:15a-2:45p
6:30a-3:00p
3p-11:30p
3:15p-11:45p
3:30p-12a

With shifts also ranging in days:
Mon-Fri
Tues-Sat
Sun-Thurs

There is also a new hybrid shift that I'm not able to recall exactly.
It all depends on your position and supervisor.

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There was an ad in the newspaper which allows you to text it. So i texted it around 8pm and they called me the next morning before 9am for an interview within 2 weeks.

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Pay your employees more, give more vacation time. Vacation should start at the very beginning of the year, not on your anniversary date. A one hour lunch would be nice. Managers should be there to help EVERYONE!!!! Not just their OWN TEAM!!!!!

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Only if you get the opportunity to move to a higher paying position. Outside of that no.

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NO, facility was closed on most weekends, and all holidays. All holidays were paid

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Went on an interview for the Administrative Assistant II position which is posted here and many other places and what they did not disclose in the job posting is that you are required to work 24/7. My eyes almost fell out of my head. Basically after you work your regular hours in the facility M-F you are also required to be on call and report in via phone and computer when contacted, which can be anytime of the day and night. Also, ne is required to work every Saturday and possibly on Sundays. The values of having life balance that is mentioned within their web site obviously does not apply to this position at all. Terrible, waste of time all around for me and the interviewers. Things like this should be disclosed in a job posting. :(

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No, was never asked to complete a drug test.

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Always slow, ridiculously boring I found myself going to sleep on a lot of occasions when there wasn't any production which was pretty much most of the time we would sometimes had to help out the Transunion employees which was actually ok the people were better and I was actually doing some kind of work.

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Depending on how you were hired could take days to a month

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