Head Teller
Service 1 Federal Credit Union - Muskegon, MI

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Full-Time Position : Muskegon, Michigan

Service 1 FCU is looking for an experienced Leader to work the teller line while coordinating the daily flow and activity of the Member Service Department.

Responsibilities Include

  • General Member Service responsibilities including daily transactions, opening accounts, etc.
  • Training and supervision of the Member Service Team
  • Opening & closing the office
  • Cultivating a sales environment to promote member financial well-being
  • Meeting Department and Corporate Goals
  • Ensuring each member’s service expectations are met and exceeded
  • Finding solutions to members’ financial needs
  • Ensuring compliance with policies, procedures and Federal Regulations

Applicant must have the ability to serve in a leadership role while overseeing and assisting the Team with the above activities.

Additional Expectations

  • Previous supervisory experience
  • Passion for Member Service
  • Strong interpersonal skills
  • Ability to lead and make independent judgments and decisions
  • Ability to motivate and/or influence others
  • Strong organizational skills
  • Strong communication and problem solving skills
  • Ability to work well in individual and team settings

Desired Qualities

  • Strong communication skills
  • Strong cross sales skills
  • Ability to work independently and complete assigned tasks within identified timeframes
  • Proactive in problem solving, finding solutions with minimal assistance
  • Extensive knowledge of Service 1 FCU’s various products and services
  • Professional appearance and manner
  • Dependable

Service 1 FCU provides a comprehensive benefit package. Wages commensurate with experience. EOE. Send resume and salary requirements to Service 1 FCU, Attn: Careers, PO Box 810, Muskegon, MI 49443.


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About this company
Service 1 Federal Credit Union is a not-for-profit financial cooperative, which is owned and directed by its members. The members of the...