Service Corporation International Employer Reviews
Company Attributes
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Service Corporation International
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
long days dealing with people during their worst
Sales Manager (Former Employee), Ellenton, FL – May 6, 2013
not very sales oriented . hired and trained sales people, sat with people who just experienced a death. Held sales meetings, coached sales people every day.
Legal Secretary (Former Employee), Houston, TX – April 18, 2013
Pros: flexibility
Cons: depending on other departments to meet deadlines
Heavy phone coverage was an all-time event. I learned some of the responsibilities of my co-workers when I would volunteer to assist them when I had some down-time. Management was professional, but was lenient when necessary. My co-workers and I all worked well together and there were never any cat-fights or discrepancies in the office with so many – more... females, due to the maturity of those employed. The hardest part of the job was depending upon other departments to provide time-sensitive documents that were needed to meet subpoena deadlines. When others don't take the same approach towards promptness as you do; it has a tendency to reflect upon you. The most enjoyable part of the job was meeting my goals before time and helping those in distress – less
Cons: discrimination, all sales and fake compassion
I worked for this company in Maryland for several years. I had over 15 years in the business and watched newly licensed white employees become managers within 2 years. I relocated to the Memphis area and it is like being in the 60's. SCI has over 4 locations in the Memphis area and I have not seen one African-American director yet. I as well as several – more... other AA directors have applied for directors jobs and none of us has been selected for an "upfront " position yet. They do however hire AA for positions in the kitchen aka "prep room". Don't waste your time applying if you are a minority. – less
I am saddened by this information you placed here. Unfortunately things like this still happen all over and for many different reasons. People do not just have prejudice against AA but NA, Trans, Gay, and Religious Reasons. I would say if it is not working out try going to a labor board, civil liberties union, or other. Best of luck!
Service Corporation International
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Strong company values but revolving door for sales consultants
Community Service Sales Manager (Former Employee), Saint Paul, MN – February 27, 2013
Strong company in Sales technique. Depends on management to train while still selling and setting appointments. Management is highly qualified in the sales area. Very difficult to not put in 60 to 70 hours per week. Believe very strongly in the products and enjoy meeting with the customers in their homes. Very rewarding to see the relief customers experienced – more... when they purchased. High potential earnings once you have your pipeline built and continue daily prospecting. – less
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Service Corporation International
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Learned alot of what not to do
Location Manager / Lead Analyst (Former Employee), Lynchburg, VA – February 7, 2013
Pros: the coworkers are great to work with
Cons: salary is not in line with work asked to perform
In business, there comes a time when enough is enough and people start to turn away from you. SCI is interested in the bottom line everyday in every way. What I had built up in the community over a 3-4 year span was destroyed by them within one hour. Then they wonder why they went from making $2.5 Million a year to under $1 Million the next year. I – more... tried to help rebuild community and my life with SCI. When my personal life interfered with my job (surgery), they could not wait to replace me with another employee. – less
I had this happen to me at Hallmark. I really understand. Businesses today are all about that almighty buck and employees are the same as the abused cattle at some dairy farms. Best of Luck to you.
Service Corporation International
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Poor communication and uncaring towards clients' wants.
Funeral Assistant (Former Employee), Stone Mountain, GA – December 30, 2012
Pros: got to talk to all kinds of different people.
Constantly had hours reduced. Managers never thought that employees were doing enough. Managers said we could not do everything we could to make families comfortable.
STAY AWAY FROM THIS COMPANY, ESPECIALLY IN FORT WAYNE, INDIANA.
Family Service (Former Employee), Fort Wayne , IN. – October 16, 2012
Pros: you can quit
Cons: too many to list
This is by far the worst company to work for! Their pay structure and goals are too hard to achieve month after month and all you end up making is minimum wage!
The job is 100% commission in sales, however you have so many administrative duties to perform that it takes time away to sell. You will have mandatory duty times throughout the week.. this – more... is so the company gets free labor.. you will be answering every phone call and will be stuck doing tremendous amounts of administrative duties.. not to mention management duties....
Management sticks you to deal with all the negative and upset customers ...between being yelled at by the customers on a daily basis (believe me this happens 2-3 times a day) and taking care of adminstrative duties, this job ended up being the farthest thing from a common sales job. (MORE OF A CUSTOMER SERVICE JOB)
The upper management does not care about the sales force, all they care about is how much have you sold! If you do not hit the numbers they will constantly ask why? Oh yeah, they try and motivate sales with $25 gas card if you hit a certain goal or quota! While management got a larger bonus... what a joke right? Why stay after work on a 9 hr. Day to set appointments, All for a $25 gas card! Get real!
I dont have the time or the space to mention how pathetic this company is.... To put it simple, the pay sucked, never get overtime pay, and the job duties are way too much for the minimum wage ! This company is definitely getting the most out of their workforce.
They have a horrible retention rate, nobody stays at this place! Especially in Fort Wayne In. The general manager is a joke and has no care in the world for the sales force! THE LONGEST I HAVE SEEN PEOPLE STAY IS 2 MONTH!
ITS NOT TOO LATE TO RUN AND LOOK AT ANOTHER JOB POST – less
SALES (Former Employee), TEXAS – September 28, 2012
Pros: minimum wage
Cons: central texas management
SEARCH for SCI on the Internet and you will see ALL the NEGATIVE claims against them regarding how they work their employees and about their MANAGEMENT and more!
Market Sales Manager (Current Employee), Atlanta, GA – September 18, 2012
Pros: all expense paid trips
Cons: death care industry
Typical day at work is reports, sales meetings, recruiting and training sales staff, and closing sales. I Learned alot from SCI about effective management skills to produce high results. The hardest part of the job is assisting families with final arrangements after the loss of a loved one. The most enjoyable part is assiting the sales staff in attaining – more... their goals and being successful. – less
Administrative Assistant (Former Employee), Conroe, TX – September 14, 2012
Cons: my position was part time
A typical day at work was filing, running daily reports, tracking orders in my spreadsheet, ordering, taking payments & helping others with a question about their ordering stats. I learned how to fill out deposit slips & code invoices when necessary. The people I worked with were very nice & helped me whenever I needed a hand.
Sales Supervisor (Former Employee), Belleville, IL – September 13, 2012
Pros: free funeral as employee
Cons: long hours, little pay no advancement.
I was a former sales manager brought on because of my management and sales experience. No training - over promised and under delivered. Very high turnover with sales counselors. Aggressive sales tactics for a vulnerable time in people's lives. No support!!!!! Health insurance most expensive I have ever seen for a company sponsored health plan employing – more... people at minimum wage. Revolving door. – less
Funeral Director/Embalmer (Former Employee), Sun City, AZ – September 13, 2012
Each day was a different challenege in the funeral industry. I have learned countless skills, trades and tools in various areas that are applicable to almost any job involving the public. Management here was great to work for and the co-workers were irreplaceable. The hardest part of the job was staying strong when dealing with other's grief on a daily – more... basis. The most enjoyable was being able to be a part of the SCI team everyday. – less
Location Manager (Former Employee), Chicago, IL – September 4, 2012
Pros: great industry
Cons: econemy driven
Excellent industry to work in. I learned that each day you must be willing to increase your efforts as well as profitablity. I was very fortunate to work with a great group of managers that were committed to thier jobs. I believe that my direct reports were some of the best group of people I have ever worked with. The most difficult part of my job wasn't – more... the emotions that many if not all of the families I was previledge to service. However what I enjoyed the most was when a customer informed me and the staff that we were able to meet and exceed thier expectations. – less
Funeral director/embalmer (Former Employee), Lake Charles La. – July 25, 2012
Pros: you are employed..
Cons: low pay, overworked, no family life, you do your job and the managers job too. will work you at every location possiable.
They have no morals nor ethics.... all they are concerned about is there bottom line.. You will work and work and work some more. RUN .. RUN AS FAST AS YOU CAN!!!
Sales manager (Former Employee), Texas – July 10, 2012
Pros: helping people is the only job satisfaction in this position
Cons: low pay, poor working conditions, very weak upper management
Difficult place to work at best. Long hours, low pay, and little opportunity for advancement. Good management training but upper management is very weak. Until such time as the companies culture changes and the company is forced to value each employee I would not even consider working for this company.
Cherylynn – April 15, 2013
I am saddened by this information you placed here. Unfortunately things like this still happen all over and for many different reasons. People do not just have prejudice against AA but NA, Trans, Gay, and Religious Reasons. I would say if it is not working out try going to a labor board, civil liberties union, or other. Best of luck!