SCU as a whole was awesome for what I wanted to do for work; however this location is far from the corporate office and no one there checks in with you- when they do visit, they only talk to the manager. The new manager I was working under had a good personality as a person but she was a terrible boss. She had a favorite employee but even worse: a least favorite. The asst and supervisor were constantly worn down by her antics She was so unprofessional and self serving I was glad to get out. I would not recommend working in this office.
Great benefits, opportunity for advancement
Distance from corporate, no opportunity to give feedback
Inconsistent with very little room for advancement
Member Services Representative (Former Employee) – Portsmouth, NH – May 9, 2016
Unless you are working at the call center don't expect to get full time for at least two years. Scu expects you to make them your priority when you're part time at 15-20 hrs a week. If you're lucky you might get a thirty cent raise after working hard part time for a year. Though they do give a nice bonus if you meet your goals for the year. Management is very lazy and for less than twelve dollars an hour you can expect to do most transactions. No benefits or 401k matching until one year. A lot of policies make it hard to remember when you're not fulltime. In store Walmart branches have a lot of downtime and makes for good conversation between colleagues. Management can act very selfish and unprofessional at times making it awkward for members. This is a good job for a teenager or someone who's retired looking for a part time job, other than that don't waste your time.
Bonus, people you work with
No benefits for part time, crazy hours, poor management
MSR-Member Service Representative (Former Employee) – Salem, NH – August 17, 2015
Helping members with processing transactions or processing loans. Management was always helpful Co-workers were good to work with Hardest was sometimes not being able to accomplish task while it was so busy. Loved working with members
The company overall is a good place to work and offers competitive wages. The extended hours and required weekends make work/life balance challenging with a family. Despite the hours, it offers new challenges and opportunities to grow every day.
Financial Service Supervisor II (Current Employee) – Manchester, NH – May 13, 2015
Working at Service Credit Union is a pleasure every day. I walk through the door and instantly feel a sense of security and achievement. The ability to move up in the company was quick, but moving up to upper management is very difficult. There is very limited jobs open and it is difficult to move up the ladder.
Financial service representative (Former Employee) – Salem NH in-store at Walmart – February 6, 2015
Great company to work for. I enjoyed working with my co-workers and the customers. I got to really get to know the customers, some on a first name basis. I do not think I every left a day without learning something new in the financial business. It could get tricky if you did not balance at night but the managers where great helping out and always seemed to find the error.
Contact Center Representative (Loan Officer) III (Current Employee) – Portsmouth, NH – September 5, 2014
A typical day of work includes a myriad of inquiries and requests in relation to people's accounts. You will learn the ins and outs of the banking and lending industry. Advancement within your job is swift for those who show ability and willingness to increase their respective responsibilities.
Member Service Represenative (Former Employee) – Salem, NH – May 8, 2012
Operations of cafetria to offer food service's for picturetel communications employees. Management easy to work with, very pleasant & co-workers. Nothing hard about this job, working with people in a pleasant manner