Installation Executive (Current Employee), Preston – May 30, 2013
Pros: challenging and fast faced.
A typical days work is Monday - Friday 9am-5.30pm, full of challenges, as no one day is the same. My job role is very varied and fast paced. I am able to deal with stressful situations by making quick and efficient decisions to ensure that customers are satisfied and happy with the overall service. I am able to priorities work loads and am also multi-task-orientated – more... and able to meet deadlines. I vet new leads and enter all relevant details onto a CRM system as well as providing accurate and concise notes. I have gained experience of how to confidentially deal with complaints and problem solving and finding solutions. I am comfortable and confident to communicate on the telephone and via email. I have gained strong IT skills and am able to use Microsoft Office - Word, Excel and Power Point, CRM systems and data bases with ease. I am trained in producing purchase orders for the in hosue accounts department and also my role includes an element of sales, which I have received training on. I communicate with multiple departments daily via telephone, email, fax and post. I find my role very enjoyable and satisfying especially when a customers expectations are met. My co-workers are supportive and friendly and I enjoy working within a small team of 3 people. I also have the ability to work off my own initiative. The office environment is friendly, motivated and relaxed.I feel that I am continiously learning within my job role which is exciting and fulfilling. – less
Associate (Former Employee), Fulwood Preston – December 18, 2012
Pros: good financial package
Cons: staff migration
Everyday was hectic, and full hands on approach was required at all times. Able to gain extensive knowledge of insurance claims validation market. The management turnover was more than expected however, co workers were great capable knowledgable people, a credit to work alongside. The hardest and most difficult part of the job was at the end of the – more... month when full pressure was ascerted onto field staff who were already stretched, staff moral then seemed to suffer. The most enjoyable part of the job was the people, both peers and clients. – less