This was a great place to work. If you enjoy a high stress and fast moving position with many unpredictable challenges then I would recommend working for this company. There is opportunity to grow here and you can request for training. This company encourages growth and training for it's employees, but it is a very demanding and often stressful job. The bulk of your customers will have just gone through difficult situations and your job is to help, but you can only assist within the scope of their elected insurance policy. You must become very skilled at deescalating your clients. Conflict resolution is an absolute necessity.
Regional Operations Supervisor (Former Employee) – Paragould, AR – June 16, 2016
Worked with a great group of people. Clients were satisfied with work. Employees loved the employee appreciation day that was instituted while I was there. Busy from the start until the finish. Short-staffed constantly.
short staffed, no incentives given to employees to remain
Cleaner (Former Employee) – Lewiston, ME – June 1, 2016
I enjoyed cleaning the office buildings I had independence and was in charge of myself which was nice. The pay was good for just cleaning a lot better than a minimum wage paying job. Their was no benefits though; nor much advancement in cleaning. The management was good, they were plesent people, I rarely saw them because they had an office and multiple buildings and I was pretty much in charge of myself. The hardest part of this job was the really dirty bathrooms I had to clean everyday, other than that it was a pretty good job.
Kind of boring and not a whole lot of culture or unity with co-workers. No one would participate in out of the office events. Management always seemed very stressed out when a new job would come in and that was frustrating.
The branch eventually closed due to low volume and revenue.
I learned a lot in this career. Most of my skills came from this position. Here I learned how to deal with people in distress and learned to be compassionate while really wanting to help and do what was in their best interest. I learned discipline for those who depended on me here. I worked a lot of hours but i have to admit it felt good playing the super hero here solving other peoples water issues.
Inspector/Sales (Former Employee) – LaGrange, GA – March 24, 2016
This particular branch had management which was a "do as I say and not as I do" attitude. I was not happy with this type environment. I'm sure not all branches are the same. You don't write an employee up for doing the same thing as management, when the rule applys to all employees. Most days would consist of home inspections for request submitted by the home owner with possible issues of different types of pest. I learned how many pest survive and also how to rid the home of them permanently. My co-workers were some of the best people and often helped each other when necessary. The hardest part of the job was crawling under houses looking for wood destroying organisms that could cause permanent damage to the foundation of the home. The most enjoyable part was meeting new people and the ability to help each one.
Good company benefits and overall great company to work for.
All rules and regulations unfortunately do not apply to all.
Customer Service Representative/Call Center (Former Employee) – Memphis Tennessee – March 8, 2016
I have made purchases through them in the past I have dealt with them when I was working with somebody.From the time that initially made the call until the time of the sale and it was over whether it was delivered or I pick it up they were very professional I think working for this company Would be an asset for me and for anybody who got on
Cleaning Technician (Former Employee) – Hood River, OR – March 3, 2016
The management and supervisor was completely unhelpful. The supervisors main job was to keep the closet stocked and it was never stocked. I had to call constantly to ask for supplies that should be there. I had 4 supervisors come and go during the year and few months I worked there. During the last few months I worked there we got a new supervisor and things started going missing like the rags and cleaners. I would stock my closet and he would go in and take my rags I had for the week. Also I worked there over a year, I even got employee of the month and never received a raise. The staff in the clinic appreciated my hard work more than the company. The Supervisor and rover we had before I quit would smoke marijuana together and they would come in and leave my buildings and hallways reeking of marijuana. very unprofessional work place.
worked by myself in my own buildings.
no raise, no benefirts, poor management and supervisor
Custodial Worker (Current Employee) – Beaverton, OR – February 29, 2016
I clean a single one-story office building. There are two kitchens, two copy rooms, four bathrooms, and lots of cubicles, a few offices. I wipe counters, dust, mop, and vacuum. I collect trash and recycling for disposal. All general, easy cleaning. Seriously, though, $9.25 per hour is not enough to pay someone to clean toilets. It is just a little bit degrading.
I really did not like being told at the beginning that I would be working full time then having my shift cut to seven hours a day so I could not gain benefits. I am doing eight hours of work in seven hours. I feel cheated.
The work is not that hard, but there is simply too much to do each day in the time I have been given. I work mostly alone, after hours, so there is no workplace drama. I like the peace and quiet. I have not had any problems with my co-workers. Management is slow getting me the supplies I need, I have to hound my supervisor sometimes when I need towels and gloves.
What have I learned? I have learned being a janitor sucks, but not as much as being unemployed and broke...
Very good company to work for, I started as a telemarketer and became the Regional Sales Manger within five years. I had the chance to mentor countless individuals that also have advanced with the company. The company was then sold and the senior management that was brought in was very inexperienced in the industry.