Service Source is losing its edge
Senior in Operations of Managed Services (Former Employee) – Denver, CO – May 30, 2017
Typical work hours are 8-5pm. 40 hours per week are expected, paid hourly not salary. Slightly flexible work hours. Strict clock in/emailing managers system.
Operations is a high expectation of Data Analyzation, Cloud Research, multiple-Platform Admin usage & Internal/External Communications and high dollar Contract building. At many times it feels you are doing Sales jobs without the bonus incentives or support.
Management is a mix between intelligent, direct leaders and previously promoted peers by way of seniority, with no prior management training. Management varies greatly by internal team.
HR are super friendly, but practically all new to the company. The company spent a pretty penny investing in hiring and renovations last year. Coincidently no raises were given out in the last year.
The hardest part of working at Service Source is the investment in your career. There is a great amount of turnover so trust between managers and peers is spotty. There is a small window of ladder-climbing possible and many, many jobs are moving overseas.
Casual Friday's, once a financial quarter outings to ball games and bars keep you going for a while.
Service Source is losing its edge. The young professional "startup vibe" has long been peeked. Rewarding hard-working, long-term committed employees seems to be a thing of the past..
Service Source Denver has a great location and employee culture.
Slim advancement opportunities. Low or no promotions/pay raises. Currently in a hiring freeze.