SERVPRO Employer Reviews

Long hours, great pay, friendly environment, worked in teams, rotation on-call, well organized, great management

A Typical day at work would be talking to insurance adjusters and helping clients with their claims and also taking care of the mitigation. Adapted to management procedures; co-workers were great to worked with.

Provide customer service to clients with various issues involving their home or RV. Areas of support ranged from mold jobs to fire and water restoration.

I love going to work everyday and having a busy day ahead that I have to carefully organize. This job is hectic most of the time. Sometimes this job feels repetitive and then I get a file that makes me have to think about a new route to take, and I get so enthralled with the job again.

have a meeting in the morning then get my truck ready to go.i go with a coworker or by myself.i go to a carpet cleaning or a water damage or a fire damage.we know what time we come in in the morning but nrver know when we are leaving to go home.i have been on call either once or twice a month for almost 8 years .i have only missed maybe twwo days i – more... couldnt make it.i have learn that servpro mangement will lie to customers.i have learned not to lie to customers nomatter what on my own.they already have enogh of a bad time as it is.mangement only care about money and sucess for the co. and not do anything for their employees.i have not had a raise there in 3 years.longjevity means nothing in this company ay least where i was.i could tell you stories you would not believe.i have been out of town with this company and i seen strange things regarding customers affairs on job sites. – less

The work is great but there is no set hours. Overtime is great when its there but its not always guaranteed.

Kept up on high quality services for our products and excellent customer service's.

helping home owners with any items they don't wont in there house,
clean carpet,water in fire restoration.i lean how to help other in to make thier lives better.i had great coworkers that i work with.the hardest ill say getting the rough area of any places we go.the most enjoyable part ill say get to know new peolpe.

assisting workers with numerous jobs on the job site. co-workers was great, wish i was still working there

When a house received fire & water damage from the firemen we would go in assess the damage, pack out the house, tear it down and rebuild. I picked up on come carpenter and plumber skills. the team was well experienced I was the rookie and absorbed as much as possible. Hardest was being given few tools to finish the job with little instruction. Overcoming – more... the use of sometimes and inadequate tools with little instruction and getting the job done fast and efficiently. – less

I was responsible for managing the office staff. My responsibilities were scheduling, payroll, accounts payable, account receivable, budget, client paperwork filing, and deposits of monies received from insurance companies and clients.

It is hard work to clean homes that have been damaged due to fires or floods, But the team that i work with are great coworkers. we do our job well because we care about the clients and what they gone through. The most enjoyable part is when we get to experience the satication the clients have when everything is back to normal.

great place to work and a fun job, 9 hours work day, cleaning and meeting new people great co-workers

Was Really Fun When Outside Of The Office. There Were Some Days Where Customers Smiling Made My Days.

got dirty had to do alot of take downworkers wouldnt stay boss was really hard on workers I enjoyed getting dirty the most

the bosses get their hands dirty right along with you at a job site. they can work around your personal life. and the pay is great.

I enjoyed helping people pick up after a loss to try and get back to normal.

There's very little chance of advancement or abilty to make a decent income.From years of experiance i've learned all the in and outs of the restoration process.Management could be more professional but the co-workers more than pick up the slack.

Long hours tough work, did not enjoy working for this company

Walkthrough with customers
Sign up customers
Sketching out the job scope
Find and or stop the source
Input jobs into xactimate
Speaking with adjusters