SERVPRO Employer Reviews

High pace, high stress environment but definitely a pleasant company to work for. Working in the Emergency services industry and assisting people in a time of need is quite rewarding. I definitely love the work atmosphere at Serpro. I mostly enjoy helping restore people homes after disaster occurs. I have developed excellent customer service skills – more... and the bility to be a manager of people and projects.The hardest part of the job is dealing with distraught customers due to the fact that they are experiencing a significant loss. A Typical day at serpro usually begins with a morning safety meeting then dispatch to jobs and monitors. Ending the day with finalizing paperwork and administrative duties. – less

I typical day would be supporting the 5 marketing reps, creating contracts and following up on jobs. While here I learned time management and really got interested in project management. My coworkers were great. I never had an serious issue with them my entire time working there. The hardest part about the job was the fact that I never felt challenged – more... so at times it was very difficult to stay motivated. The most enjoyable part was working on the sales side of things. – less

management was horrible went to jobsite blind not knowing what to do

on this type of job you have to be ( IICRC ) state cretified
and you have to stay up to date on ur certifications.

co-was hard at it guys and gals always had a good laugh.
hardest part of job being on 24 hour call.

happy part of job letting the homeowner know we'll here to
work for you and everything is going to be okay.

Loved my job cause i was meeting all kind of sweet and nice people.And the people i worked with was like my best friend cause we worked good together.

For the work that was needed and performed, the pay wasn't near enough as it should have been. The customers were all great, and the work itself wasn't bad. I had no life, 24/7 service with only 3 employees.

Front desk duties, small office, and friendly coworkers. Could be high-stress due to the emergency-service factor.

jobs goes up and down. we deal with fire and watcer damages. we get our jobs from the insurace company. if theres a water flood or damage. we try to restore the damage or extract the water.

Kept busy with carpet/upholstery cleaning, monitoring water damage claims and restoring fire and smoke damaged homes and contents. Enjoyed continuing education and training new employees, travel and working with homeowners. Supportive family enabled me to be on call most of the time. High turn over rate made employee reliability difficult.

Servpro isn't a bad job, it's just that you can't count on the hours to be there on a weekly basis. Everyone is nice and it's a close family atmosphere. Every day we do work, it's always something new, which makes it very interesting.

wasn't trained properly. There is major favortism being its owner has sons working for him, therefore allowing him to talk to you and deakl with you anyway he wants. Not great atmosphere most times..

my review was when I was employed before. I started back but dont have a review yet . So far it has changed a lot.

I enjoyed coming to work and seeing my daily schedule. I was trusted and had the freedom to decide what was the best and most efficient avenue to take with the current job at hand. I had a great team of men working with and for me. The most difficult part of the job was keeping everyone safe from the products we used and the problem at hand.
I enjoyed – more... knowing we kept a family or a staff at a company safe from dangerous hazards. – less

On a typical day at work I dispatch crews to weather damage emergencies, and enter data about jobs that are in progress. I communicate with customers and insurance to ensure satisfaction, and communicate between departments. The most enjoyable part of the job is helping people.

I like the work environment. They r good pole and are very understanding of life at home

laid back work place where everybody is friendly and very easy to work

Typically I stayed busy at work. I did become familiar with a lot of ins and outs of working in an office; however, the business wasn't managed well and there was not much direction.

my duties at servpro was to estimate and do all foor and basic cleaning jobs, I am cerified in water damage restoration and carpet cleaning through IICRC. I did a lot of fire,water, mold jobs and was on call 24 hours a day for one week out of the month and backup for one week out of the month. and on call continuosly for any big loss.I went to louisiana – more... when katrina hit.I went to galveston TX, when they got hit, along with other servpro companies in florida for the many hurricanes that hit down there. – less

i enjoyed this job but also very slow no work. I really enjoyed working with the people i did, it made it a fun place to work.

has been like a family to me. typical day can be just carpet cleaning or it can be very strenious. with fire clean up and water damages