Its a great job and a great place to work. there is a morning meeting every morning so everyone is always aware of what's going on and no one gets left behind. management takes care of there workers and have cook outs and things like that to show appreciation. the hardest part of the job when a disaster strikes and you work long hours and days a week and that not really bad at all.
Office Assistant/Crew Associate (Former Employee) – Brighton, MI – March 17, 2016
Working for Servpro really opened my eyes to the way some people live. I was exposed to hoarder homes, soot, dust, mold and bacteria and dirty needles. This would have been okay if crews were told before hand of necessary protection required for the job.
Production Technician (Current Employee) – Brighton, MI – February 1, 2016
Too many technicians. Not enough work to go around so we get sent home early. Winter season is supposed to be our busy season and I am barely getting 40 hours a week. Im also "oncall" for 3 days at a time, off 6. Good place to work for. Just wish there was more work.
Customer Service Associate (Former Employee) – Crofton, MD – January 21, 2016
Two owners , one is funny,upbeat,understanding works his butt off and will do what needs to be done, the other is a psychopath who has serious issues. talks out of both sides of his mouth, horrible and lazy and has severe adddddd! would love to work for the one owner cause he is going places but the other one will eventually cause the business to go under! NO MANAGEMENT SKILLS,PEOPLE SKILLS AT ALL ACTS LIKE A 12 YEAR OLD!
TOO MANY TO MENTION, from filthy restroom in warehouse, NO HEAT OR AC & NO MORALS !
Production Manager (Former Employee) – Maryland – January 6, 2016
There is opportunity to make money in the busy times. There is not much work/life balance. You work a lot of hours and are on call 24/7. These companies are franchised so compensation and management are different at each location but in my experience the bulk of these companies get what they can out of you and then when it comes time for pay increases they hire someone at a lower price instead of keeping employees. There was a lot of turnover
Money, Decent benefits
Long hours a lot of turnover Not a lot of job security
great company to learn construction, mitigation, and preventative skills for disasters but as far as developing life long career goals, it does not promote within. the company typical tends to cycle through employees every 6 months at a regular basis, most long term employees see a typical of 5 years as mos and tend to see n advancement at all. any advancement leads to a different position with no pay increase, but work load increase.
It was a great experience with a reputable company. Systems management databases are extremely poor and you're at the mercy of weather and conditions. Not a safe place for sales. Very safe for production as long as you get your work done.