Its a nice place to work, just need more focus on patients than numbers, numbers will grow with happy, and satisfied patients.
PATIENT FINANCIAL SERVICE REP /DENIALS SPECIALIST (Current Employee) – SETON ADMINISTRATIVE OFFICES PHILOMENA DRIVE PFS – April 19, 2015
Setting up and prioritizing my work, calling insurances on large balance bills asking why claim was not paid per contract and what is needed to get claim processed paid correctly, and in what time frame to prevent past appealing deadlines, Filing claims to insurances on UB04 (hospital claims), and HCFA (physician claims) in a timely fashion, adjusting accounts that were not automatically adjusted by our VRS system, Appealing claims that were denied via phone, or sending appeals certified with key documents to support our case and more. The hardest part is hearing management in our department meetings focus more on quantity, and less on quality, especially if you are treating each patient like it was your own mother, or yourself. The most enjoyable part of my job is when a patient leaves happy and stress free from something we have done as a team working for 1 common goal..
interacting and working hard as a team
Management only communicates via email, and never has time to talk with you, when you need them.