I worked there for only a short time but long enough to realize it was not for me. As a project manager and being asked to create and run projects to better healthcare sounded like a chance to do something really great. Unfortunately my senior PM and myself could never secure funding from management despite having solid business and project plans.
OB/GYN (Current Employee) – Kyle, TX – September 9, 2016
Working from home was nice, but when all the communication you have is through email you have to wait on a response. You learn to lean on your co-workers for help. Sometimes your boss isn’t the best at communication or professionalism.
Customer Service Representative (Former Employee) – Austin, TX – September 1, 2016
Alot of who you know environment. Some of the staff is rude and disrespectful in front of patients and staff. Not taken seriously when complaint on co-workers. No one wants to communicate when they are arriving late, leavibg leaving for the day or taking a longer lunch than scheduled. Very stressful environment.
I learned a lot from this company because being supervisor and being in charge of 15 people wasn't easy but I developed a lot of different skills. The hardest thing to learn and master was making the schedules and I had to cover for absent workers.
Customer Service Representative (Former Employee) – Austin, TX – July 14, 2016
I worked there through a temp agency. I enjoyed it while it lasted. There are a lot of nice people that work there. Management was brand new and didn't really know what they were doing. They were nice though. If you're new to customer service, Seton could be overwhelming.
A safe, professional, courtesy, polite, and respectful work place.
Customer Service Dispatcher (Former Employee) – Austin, TX – July 10, 2016
Start of shift take the phone from the dispatcher on duty, communicate of any issues that might have occurred that I need to be aware of. If any immediately start resolving those issues, and take call that come in.
good pay, and great benefits
not enough employees to distribute the work properly
the stuff are great to work with and helpful However the roles are not so clear and even when they changed you hear all this from the colleagues and nut your supervisor.i felt i was not listened too. management made decisions basing of what they felt was right.
Maintain all Fixed Assets and supporting schedules; prepare monthly journals and conduct quarterly closing activities; research & prepare account reconciliations; prepare internal and external reports; prepare schedule for external auditors in connection with the year end audit process; assist with month end close activities; create CIP accounts; and maintain all leases to include Real Estate, Equipment, Information and Ground leases.
Office of the CIO, Strategy & Planning (Current Employee) – Austin, TX – July 1, 2015
My role at Ascension Information Services (AIS) is to support the office of the CIO to ensure tight alignment with the stakeholders within the Seton Family of Hospitals. I work with business leaders to ensure there is clarity between their core objectives and the portfolio of IT projects & resources we manage.
Prior to my role at AIS, I spent many years focused on leading edge technologies like converged infrastructure platforms & world class datacenters. At EMC I was a Client Solutions Director focused on architecting hybrid cloud solutions for the Fortune 500. After EMC, I worked with CyrusOne where my goal was to buy, build, fill and grow CyrusOne's global datacenter footprint. I was tasked with working with the world’s largest real estate brokers, Global 1000 companies and partners to help CyrusOne become the largest datacenter co-location company in the world.
Prior to my years in infrastructure, I spent many years in Systems Integration & Management Consulting where I served as a Global Account Director for some of largest companies in the world. Through my years in consulting, I was responsible for managing hundreds of millions of dollars and global teams with over 150+ resources and projects including business, digital & mobility transformations, cloud enablement and full scale ITO & BPO initiatives.
Lastly, I began my career at Trilogy here in Austin. I held a number of roles in my 6 years there including a performance database engineer, Frontline Help Desk Manager, Client Partner and finally the Director of the Post Deployment Group where I was responsiblemore... for running the most profitable business unit at Trilogy..
I am an active philanthropist and entrepreneur in the Central TX area and participate on numerous boards such as Innotech, Austin Women in Technology, Association of Information Technology Professionals, Austin Planetarium, Association for Corporate Growth & Giddens Elementary PTA chairing our annual STEM Expo for 2013.less
I worked here as a Respiratory Therapists for 14 months. This was the worst place I have ever worked. The management has very strong favoritism for the worst employees, if you make them mad (it's easy to do) they will make ridiculous claims against you and management will write you up before they even ask for your side of the story. Very very clickish here. The are out of touch with the real world. If you complain to HR they dont even call back...even after weeks and many message left. If you take a job here be prepared to walk on eggshells because once you make someone mad it's like blood in the water for all of the others. Many of the employees are incompetent and if you try to educate them they take offense and make complaints. Do yourself a favor a don't work here you will hate it.
Medical Assistant (Current Employee) – Austin, Tx – December 27, 2014
Management is incapable of making sound decisions. Favoritism is clearly based on who you know in management and not what you know.Employee Insurance horrible. Employees are always bickering amongst each other.
couldn't think of one
management never around and never listen to real issues
Patient Access Rep I (Former Employee) – Seton Highland Lakes – December 5, 2014
The problem at Seton Highland Lakes is the Clinic Director and Managers. The hospital claims to be one of the best places to work, but that statement is only true if you work in Austin. At SHL you have to be directly related to or a friend of the Clinical Director and her children in order to be considered for advancement in employment. The same goes for the clinic manager. They get all their children and their children's spouses and friends hired and then promote them all, most undeservingly, and one even quit, then got rehired WITH a promotion. It is ludicrous. The employees who work hard and know their job inside and out get used and abused with no recognition.
Your only saving grace at SHL is several of the Physicians and Providers.