A safe, professional, courtesy, polite, and respectful work place.
Customer Service Dispatcher (Former Employee) – Austin, TX – July 10, 2016
Start of shift take the phone from the dispatcher on duty, communicate of any issues that might have occurred that I need to be aware of. If any immediately start resolving those issues, and take call that come in.
good pay, and great benefits
not enough employees to distribute the work properly
Customer Service Representative (Former Employee) – Austin, TX – July 14, 2016
I worked there through a temp agency. I enjoyed it while it lasted. There are a lot of nice people that work there. Management was brand new and didn't really know what they were doing. They were nice though. If you're new to customer service, Seton could be overwhelming.
I learned a lot from this company because being supervisor and being in charge of 15 people wasn't easy but I developed a lot of different skills. The hardest thing to learn and master was making the schedules and I had to cover for absent workers.
the stuff are great to work with and helpful However the roles are not so clear and even when they changed you hear all this from the colleagues and nut your supervisor.i felt i was not listened too. management made decisions basing of what they felt was right.
Maintain all Fixed Assets and supporting schedules; prepare monthly journals and conduct quarterly closing activities; research & prepare account reconciliations; prepare internal and external reports; prepare schedule for external auditors in connection with the year end audit process; assist with month end close activities; create CIP accounts; and maintain all leases to include Real Estate, Equipment, Information and Ground leases.
I worked here as a Respiratory Therapists for 14 months. This was the worst place I have ever worked. The management has very strong favoritism for the worst employees, if you make them mad (it's easy to do) they will make ridiculous claims against you and management will write you up before they even ask for your side of the story. Very very clickish here. The are out of touch with the real world. If you complain to HR they dont even call back...even after weeks and many message left. If you take a job here be prepared to walk on eggshells because once you make someone mad it's like blood in the water for all of the others. Many of the employees are incompetent and if you try to educate them they take offense and make complaints. Do yourself a favor a don't work here you will hate it.
Patient Access Rep I (Former Employee) – Seton Highland Lakes – December 5, 2014
The problem at Seton Highland Lakes is the Clinic Director and Managers. The hospital claims to be one of the best places to work, but that statement is only true if you work in Austin. At SHL you have to be directly related to or a friend of the Clinical Director and her children in order to be considered for advancement in employment. The same goes for the clinic manager. They get all their children and their children's spouses and friends hired and then promote them all, most undeservingly, and one even quit, then got rehired WITH a promotion. It is ludicrous. The employees who work hard and know their job inside and out get used and abused with no recognition.
Your only saving grace at SHL is several of the Physicians and Providers.
Medical Assistant (Current Employee) – Austin, Tx – December 27, 2014
Management is incapable of making sound decisions. Favoritism is clearly based on who you know in management and not what you know.Employee Insurance horrible. Employees are always bickering amongst each other.
couldn't think of one
management never around and never listen to real issues
Radiology Technician II (Former Employee) – Austin, TX – February 21, 2013
Radiology brings in the most money to the hospital yet employees do not reap any of the benefits. Raises a mere 2% every other year, bonuses depend on hours worked. Benefits are awful; no birth control approved since it's a Catholic institution. Department and hospital falling apart, dirty and old. Micro-management as if workers were in pre-school, with no recognition for hard work and no support from upper management. Good experience from learning to work in trauma hospital, yet terrible experience from dysfunctional work environment.
I worked there for only a short time but long enough to realize it was not for me. As a project manager and being asked to create and run projects to better healthcare sounded like a chance to do something really great. Unfortunately my senior PM and myself could never secure funding from management despite having solid business and project plans.
CA (Former Employee) – Seton Highland Lakes – September 12, 2013
Worked at Seton Highland lakes for a year and 3 months. 12 hr shifts at night. Most nurses were very unprofessional. One in particular would yell at you in front of other employees and or patients and cuss you!.. Also at certain times of the year they would go into low cencus mode and cut u back to 12 hrs a week. Also supervisor would automatically believe anything the nurses say reguardless of what really happened..your side of the story does not matter!...Might be a good place to work if they actually went by the core values and quit with all the backstabbing! I loved patient care but found the employees to be "clickish" Certain employees could get away anything...
able to make your own schedule.
used to have good insurance...not the big happy work family they claim to be.