Pros: management would celebrate monthly birthdays, and encoraged departmental pot lucks are so much fun, and a great stress relief.
Cons: turning off delinquent customers, having irriate customer in your face.
My typical work day consisted of replying to interoffice and external emails, processing reports managers and board meetings, process bill statements for water/sewer customers. Fielding phone calls from managers and customers, processing delinquent and nsf notices to customers as well as process turn offs for non payment of delinquent/nsf customers. In my 16 years I with my previous employer the opportunity for cross training in multiple departments, management was very supportive of employees learning different aspects of the company by being a team player and assisting other departments with daily or periodic support. Over time I have met and worked with a great number of people in office as well as outside of my office location, working with such a vast spectrum of different people gave me the ability to have a divers experience beyond my office setting. The hardest aspect of my job was having to disconnect customers utility service but understanding that it was park of my job responsibility. I really enjoyed the people I worked with and the customers I was able to help when possible.