Customer Service Representative (Current Employee) – Kissimmee, FL – January 14, 2013
Answer phones set up accounts final accounts take credit card payments get paper work ready for next day. Each call that is taken maybe similar to the last one but is very different because it is someone new on the phone.
Everyone of my co workers has different strengths and weaknesses. We are all there to do a job and we all work in the areas where we are able to produce the best in all the fields of customer service.
Being overwhelmed by so many different tasks that need to be done when it is extremely busy. Some days it seems you cannot even take a breath between calls.
Being able to help someone. Walking them thru a process to determine if they have a leak. Knowing that someone does care.
having a potluck just because. supervisor is caring.
what are some your strengths and weakness as far as working there goes?
Job Work/Life Balance
Used to be a wonderful place to work!
administrative assistant (Current Employee) – Fleming Island, FL – January 9, 2016
When I started at Severn Trent Services it was a great place to work. There was promise of advancement, the manager was fantastic, and I looked forward to going to work every day.
My manager trained me in payroll, P-Card expenses, coding invoices, and much more. I was constantly encouraged to push myself to my full potential and some day I would move up in the company.
The hardest part of the job was when residents would yell at us for things that weren't our fault. We were the CDD side of the community and we got a lot of HOA complaints. It was hard to explain to them that we were the fun part.
The most enjoyable part was interacting with the wonderful residents. I enjoyed talking to them and watching them grow. It was like a family.
customer service (Former Employee) – Fleming Island, FL – January 9, 2016
I loved working there, even though it was for a short time. Putting together displays, keeping the store tidy, interacting with shoppers, were all wonderful.
The only downside to working here is it's part time. They only offer full time to managers. Which means there are no benefits. Some day when I retire and only need to work part time I will reapply to work there. It really is a fun place to work!
Customer service (Current Employee) – Coral Springs, FL – October 14, 2015
The company has 2 products, it Manages CDD's, and HOA's. I am customer service for the HOA's. I handle incoming mail, separate checks, and handle all deposits, then scan them, and upload into Sharepoint for all accountants to see...please see resume for more.
•Assists Lead Maintenance Technician in performing various maintenance tasks • Cleans and maintains tools and equipment • Prepares rigs for daily use •Repairs or replaces pumps, motors, gearboxes, blowers, belt presses, and other equipment •Maintains files and records of work orders and task completion •Cleans shop area as assigned •Conducts routine equipment maintenance tests •Understands and adheres to all company health and safety procedures as they relate to essential job functions
Working for Severn Trent was sometimes challenging but overall the company was an excellent company to work for. I enjoyed the work I did and the people I worked with. I was able to multitask and complete several projects.
Accounting Associate (Former Employee) – Texas – April 8, 2016
I wouldn't recommend this company there is nepotism and unkept promises. I was hired for a position but once I started they put a hold on it and then interviewed someone else's daughter for the same position. And a lot of the benefits and overtime benefits discontinued. It got really difficult so I left. I really had hoped I could build a career there but, growth is not a possibility.
Insurance benefits are responsible
Unfair treatment and you will be lied to for their benefit.
Night Dispatcher / NFBWA / Customer Service (Current Employee) – Houston, TX 77084 – February 13, 2016
Dispatch Dept. is Team Oriented and Prides itself in striving for Customer Satisfaction as well as Accommodating our Operators and Technicians. We work hard when it is busy and enjoy slow periods to working together to help other Departments.
Worked in confined spaces on water lines and sewer lines.
utility technician (Former Employee) – West Monroe, LA – June 3, 2016
Get up 6:30am, be at work at 7:30am and work till 4. Help the operator dig a hole cause I was his eyes on the ground. Fix water and sewer leaks, make water taps, run water lines and sewer lines, fix customer water leaks, direct traffic if possible.
Loved the work, most of the people, Made descent money, being called in
Managment was garbage, being lied on, not being heard
Maintenance Technician 2 (Current Employee) – Fort Pierce, FL – June 17, 2016
I do many tasks at my job. My title is maintenance tech so I do work in the field but I also am in charge of doing all the billing and take care of any needs that the client may have. I work on lift stations,repair leaks ,do locates amongst other field work. And also make sure that all paperwork is in on time.
Maintenance Technician III (Current Employee) – Fresh Kills Landfill – October 17, 2015
Performed many confined space entry tasks without indecent , good professional environment with many highly skilled employees, Company helped in allowing my education through reimbursement and professional development.
Activities Director (Former Employee) – Port Charlotte, Fl – January 4, 2014
I had a negative experience at Severn Trent Services. I reported accounting activity that was suspicious, health code violations, and bullying in the work place. Management could care less. It is an uneducated bunch that will do anything to make money. The worker bees are scared of losing their jobs, dislike the management and overlook corruption to hold on to a salary. I wish I could think of pleasant aspects of this job, but there were none. I was yelled at, heard daily cursing from the staff, and given no job description. Don't even consider working for this company.
expletives, bullying, irresponsible accounting, management non existent.
Writer/Editor (Former Employee) – Houston, TX – November 17, 2013
My experience at Severn Trent was good. I had a great manager and worked with a team of good people. My manager allowed me to travel to trade shows and to different plants around the country, which was a great experience for me.
THEY OFFER 9/80 FLEX SCHEDULE (for some departments). Nothing like being off every other Friday.
The only reason I left was because the pay was terrible. I couldn't survive off of what I was being paid and I didn't see any room for advancement.
District Recording Secretary (Former Employee) – Coral Springs, FL – March 29, 2014
I enjoyed the interaction with district managers throughout the state of Florida. I learned alot about managing HOAs and communities. Hardest part of the job was that there were not enough hours in the day to get everything done. Enjoyed working with my co-workers
close to home, good hours, received compensation for safey practices
Provided managerial and accounting services to Community Development Districts.
Development Districts (CDDs) (Former Employee) – Coral Springs, FL – June 15, 2015
Instrumentally involved managing 9 Community Development Districts (CDDs) and 2 - Water Control Districts in the Miami-Dade, Broward and Palm Beach counties. Worked closely with each district’s Board of Supervisors. Chaired meetings, documented actions taken for public record purposes. Participated in District’s budget process and accounts payable approvals.
Great people and interesting work.
Too many procedural changes in too short a time frame.