Customer Service Support (Former Employee) – Arlington, VA – August 24, 2014
Sharp is definitely a good company. However certain locations, within the last year, have had several lay offs. I was ones laid off. They don't care if you have been there for 30 years...they will can you if necessary. A company that is wealthy and has awesome equipment should never have to lay off people, especially from a group that is already small. Poor management leads to poor sales and production which ultimately result in poor numbers. Branch Management nor corporate takes the time to hear their employees. They do whatever they think is best which definitely isn't working.
My day consisted of working with Sales, Customer Service, Vendors, etc. to formulate monthly and fiscal budgets and monthly purchases. My forecast accuracy was consistently between 95% and 105%. The toughest part of my job was determining what information I was given was relevant to the forecast and purchase. I enjoyed seeing my accuracy positively affect the company's profitability.
System Engineer - Sales and Distribution (Former Employee) – Malaysia – November 5, 2015
You are expected to show your dedication as an employee by working long hours. Japanese culture tends to value hard work. If you want to move up the ladder.Do not clock in and out on time. Try to arrive in the office at least 15 minutes before your scheduled start time. Before you leave your work, ask your coworkers if they need any help.
They will teach you their work culture. Very punctual
Field Service Technician (Former Employee) – Mahwah, NJ – November 1, 2015
This is my second review for the same company, indeed.com staff didn't post my first review. I wonder why... probably because it told the truth.
Anyway, a typical day at work involved working overtime for no pay. That's right, after 5pm, I would go home and have to check and look over my service calls for the day, then send emails about my activity because Sharp's phone app didn't even work properly, it was 100% glitched out. 2 hours a night for free. That's 2 hours I didn't get to see my kids.
Management: What can I say? There was none.
My co-workers: Were afraid of the service manager like he was The Grim Reaper.
Hardest part of the job was dealing with management, not even the customers or the machines themselves.
The most enjoyable part of the job: The day I gave my two week notice (which, by the way, at the end of the day they told me not to bother to come back to work my last 2 weeks).
Save yourself some misery and look elsewhere, possibly into a union job with good benefits, these types of companies exist to make mincemeat out of human beings.
Health insurance benefits were not bad at all.
Everything else. Company is inefficient and bloated beyond belief.
Big Company where you learn the in's/out of the product shipping routine
Warehouse Worker (Former Employee) – Los Alamitos, CA – August 18, 2015
Big company where premium is put on efficient shipping of electronic items & quality control is at a premium; lots of workers so hard to get to know everyone unless there for awhile as high turnover rate
Assistant Director, Demand Planning Audio (Former Employee) – New Jersey – May 18, 2015
Days were intense and challenging, but that made the days move fast. I grew up at this company - over the years I learned how to solve problems, how to investigate issues and come to productive conclusions in order to watch the bottom line. I saw an industry grow with new inventions that at the beginning were only dreams. It was an exciting ride for so many years. Co workers make the company and I had great ones. We talked situations over to gain different view points and different experiences from all who needed to be involved in the decision and came to conclusions that fit for every department when we need to solve a problem or change a process. Management had turn overs in the past few years that made it unsettling since you had to learn each bosses way of handling the processes. Everyone came in with a different process and wanted to change to what they were use to not what was good for the company. The hardest part was change that was not good for the company, but since it was management you had to follow their direction. The most enjoyable part was of course the people. Learning from the culture and problem solving the issues. Love to dig deeper, analyze and report my findings.
IT DIRECTOR (Former Employee) – ROMEOVILLE, IL – March 9, 2015
Excellent Customer Hotline Call Center operations. Strong focus on quality and kaizen continuous improvements. Fact Data Information sharing with global locations to provide better service and prevent the same mistakes.
culture to improve quality of product and services
japanese dominent work decision making environment
Technical Support Representative (Former Employee) – Romeoville, IL – November 19, 2014
sharp electronics is a great place to work at. everyone from fellow employees to management were very nice, treating everyone like family, but firm enough to keep you on your toes to get the work done.
They come off as a great place to work but their training is almost obsolete and the team's are rude & unhelpful, to say the very least! But if you enjoy cheating people and lying to individuals to make a sell then you will fit in with the company culture! They portrayed themselves to be people who they are NOT and shift blame on to others within the company and there is a huge division! Their benefits are great but if you have a code of ethics, then I suggest that you look elsewhere for employment! But without these individuals I would have never met the great people that I work with, now!
Sales Coordinator - Copier Sales Division (Former Employee) – Romeoville, IL – September 29, 2014
I supported a sales force of 11 persons in the high volume copier industry. I worked alone for the majority of the time until month end and the sales staff would travel from various parts of the country to close business. It was challenging at time due to demands of the corporate office, but very rewarding when the day was done. I worked with a wonderful group of people that I looked forward to seeing each month when they would come in for close.