Satisfying work environment, uplifting, good customer support, challenging.
Shawnee State University Center Attendant, Portsmouth, OH - December 30, 2015
As a University Center Attendant down at SSU, my experiences have been very rewarding and sometimes challenging. Work consists of opening and closing the building, ensuring building maintenance, meeting the needs of students and other guests, answering phone calls, setting up rooms for meetings/events, monitoring events, monitoring the game room, making student/faculty IDs, fixing technological issues in the building, and sorting student mail. Depending on the day, miscellaneous tasks may be on my list of duties. This can make days at work somewhat unpredictable, but more interesting. I most enjoy working with students/guests and satisfying their needs. I love to help people, and that is certainly what I do best! The worst part of being a UC Attendant is the problems we face with the technology (at the most inconvenient moments of course). I have to quickly find a solution to such problems, oftentimes right on the spot. This increases the amount of pressure and stress, especially when an issue arises during a significant event held at the university.
My time as a University Center Attendant has improved my skills and personal growth immensely! Communication and relations with customers have become strong aspects through experience. I have become a people-person over the years, and I am much happier now that I enjoy being around people. Whether a pleasing or difficult situation, I have learned how to confront customers and provide the best service possible. I also have gained the ability to work under pressure with a level-head. I find solutions to problems and think outside the box. Things do not always go as planned, so it is of great importance to possess a creative mind and imagine the possibilities. Furthermore, my technological skills have increased through my job experience. I am more able to fix problems with equipment as seen fit. An important adaptation for this job is multitasking, which is a skill I now possess. Although multitasking can be rather challenging, I have learned to take on various responsibilities with confidence and ambition. I am honored to work in an environment that has pushed me beyond my limits and increased my ability to work harder and more efficiently.