Lack of communication and favoritism
Customer Relations Associate (Former Employee) – Annapolis, MD – September 11, 2016
Working in the call center department of Sheehy was absolutely terrible. That is one job I could not tolerate. The lack of communication and a new rule every week got old quick. The parking situation was annoying. Over 100+ employees within the dealerships and call center have to park on the backroad. If you're not there by 10, good luck finding a spot. The building we worked in sucked every bit of life out of me. Most of the girls I worked with all complained about baby daddy problems. Fun, right? No. Trying to get in contact with a service advisor at a dealership was horrid. Cold calls everyday all day was super unnecessary. If a customer hadn't been in for service for 6 months+ , we'd have to call. If it's even been three years, we still had to call. The managers didn't have to deal with getting cussed out for harassment, we did. Two good things I have to say is that if you're ever in a difficult financial situation, they'll issue you an advance to help you out. The second thing is that they'd occasionally hold little parties with food. Food is great.
Food parties. Will help financially.
Low pay. Environment. Parking.