Helping customers with checking and checkout products. While using the cash register learning to handle money. The management was pretty fair understandable with my schedule and very considerate and flexible. The co-workers were pretty relaxed and easy to communicate with as well as being very good at helping with team work. The hardest part of the job was having some customers get angry at me when a situation was out of my control. The most enjoyable part of my job was when customers would tell me im really good at my job i deserve a raise or would try to hire me cause they are a manager at another company and would tell me "I could use someone like you at my company".
Began my accounting career with this company 1979. Company provided a competitive salary and superior benefits. Job culture was somewhat lacking in that management did not take advantage of employees' talents. Opportunity for advancement was extremely subjective.
Employee movement among organizations was very restrictive.
It is a corporation that you will always love the fact that you were part of it
Technical Training & Services Development Chief (Former Employee) – Edmonton, KY – March 16, 2016
The best corporation I have ever worked for in terms of establishing work ethics and objectives in a very smart way, clearly specific, measurable, achievable, realistic and time wise to always going well.
Extremely supportive and appraiser, of the people showing energetic assertive self starting, and achieving of their extra mile every second.
Eventually energetic people is led by human factors that might cause to haste and override steps, that might lead into rut events, that otherwise would have been avoided with the correct, diligent and earnestly collaborative supervision.
Eng Assistant/Shift Supervisor/Operations Leader (Former Employee) – Norco, LA – March 26, 2016
Without a doubt Shell is the best company to work for by a long-shot. There was so much room for advancement and the working environment was just wonderful. Met some of the smartest operators, Operations, Staff, Engineering and management people in my life.
Really sad when we were sold to UCC. Not a knock on Carbide, it's just that no one can come close to what Shell offered and the way they operated..
Good rate of pay for oil industry. Great benefit package, insurance very expensive. Management is based on friendships and who you know, which causes a lot of upper management to be unqualified to hold their positions or make good decisions. Company is not loyal to long term employees, just a number or statistic to them. No job security at all.
I've been with Shell for 17 years. Over the years I've observed that when the economy is good, there isn't a better place to work than Shell. Their benefits package is second to none, development of staff at all levels is encouraged, leaders push their staff to perform at their best (at times outside of their comfort zone) and they are top-quartile when it comes to embracing diversity and inclusion.
Lately, with budget cuts, downsizing, reorgs, pending office closures, etc., it makes for a challenging work environment. BUT...this all goes with the territory of working in the petroleum industry. I have gained so much through working for Shell. Personal and professional development, excellent pay and benefits, flexible work schedule (9-80), colleagues and managers who practice Shell's Enterprise First behaviors and much more. It's been an experience that I am truly grateful for.
Manager (Former Employee) – Houston, TX – October 13, 2015
Overall, Shell has great benefits and compensation. This becomes the "golden handcuffs" though. Management has been promoted through years of "waiting it out" regardless of skills or expertise. Bad decisions made within senior leadership and executive teams filter to rest of staff through knee jerk reactions and reactive behavior. Contracting staff clean-up much of management's bad decisions and hide many of its mistakes. Shell staff is caught in the middle and play politics to dodge the bad decisions of executive management and senior staff.
Decent job with low benefits, the atmosphere was fun
Cashier/Customer Service Representative (Former Employee) – San Antonio, TX – December 28, 2015
* Typical day at work consisted of stocking and staying behind a cash register * I learned how to talk to a different class of people * Management was decent, could have been better * My Coworkers were some of the best I have ever worked with, we all took care of each other * Nothing hard about the job * The most enjoyable part of the day, looking at the different people that come in and out of the store
No benefits, low pay, boring, not much to really do
Cashier (Former Employee) – Sacramento, CA – July 28, 2016
A good and bad experience, deal with the public and staff. You learn how to handle as a cashier and how you deal with problems. Depending on what the shift is it can be okay or terrible. You sell products, provide gasoline, fill tanks, and do other jobs you should NOT be doing as a cashier. I had to do many things that the lazy management and other employees neglect to do or not care about. Why? because they will blame you if it is not done, even if its not your job or time to do them. I was a cashier, they had me clean cars, put air in tires, do minor repairs, fill propane tanks, wash windows, stock products, and much more by YOURSELF! No one to help you, have to call management if any questions or problems. Not to mention the favoritism and power struggle of the other employees. They do not pay you enough the ridiculousness you have to go through each day.
Vandalism, Theft, No breaks, Standing entire shift, Poor treatment, LOW pay, Irresponsible staff and management
CASHIER, SALES CLERK (Former Employee) – Fort Washington, MD – October 4, 2016
This job was just to have cash on the side while I went to school. The job was fairly simple since it only involved me cleaning, stocking, and (mainly) socializing with customers. I got along with all my coworkers easily and became very good friends with my supervisor. This relationship helped me learned a little about the ins-and-outs owning a franchise.
The hardest part of my job was there was not a designated lunch-break time, therefore some times I ate lunch and other times I did not. The most enjoyable part was getting to know the customers.
Research and Development Laboratory Technician (Current Employee) – Houston, TX – February 13, 2016
I work as a contractor for the R and D analytical group. The Shell Tech Center in Houston has a great work environment with a lot of knowledgeable professionals. Work/life balance is nice and the safety culture is real and not fake.
Gave GREAT customer service (Former Employee) – Gainesville, GA – July 20, 2016
This review doesn't apply to all Shell Gas Stations but the one I worked at was an awful job. Besides my boss, I was the only other working for him. The only good thing about working there was I got more experience in management and hiring management. i got to hire and fire anyone I trained and I also learned how to write checks for our inventory company's that brought in new inventory each week. I worked by myself so when I worked I would open or close by myself and I worked Mon-Sun and the hours and experience i learned was the only thing I could brag about Shell
Great company but needs better and more objective appraisal process
Senior completions and well interventions (Former Employee) – Houston, TX – November 9, 2015
Great company but needs better and more objective appraisal process. Appraisal process is very subjective and results are decided at 3 levels up in your organization. You need to sell yourself on top of doing your job and adding extra time to accomplish additional things that were not expected as a deliverable of your goals and objectives. Training is outstanding, if you want to learn from the experts in the industry then join Shell and use the company as a career progression opportunity to grow your technical skills. I found a lot of good technical engineers doing managerial jobs without having proper leadership skills. It was hard to find people being passionate about leading the people and challenging each other to achieve better results for the company and the individuals.
training, expert technical support, challenging, tools to do your work.
Data Control Analyst (Former Employee) – Al Başrah – September 20, 2016
Shell Is a very great company that offers allot of benefits
I have learned about Data management I have been under extensive EDW Training and ASSAI training
worked as a data control analyst with direct contact to my supervisor and many local and national construction companies that we had to deal with them and make them learn how to use the correct system and deliver the correct information that will be submitted into the online system so it can be accessed again when needed
CASHIER (Former Employee) – Miramar, FL – June 1, 2016
A typical day at work for me is waking up early at 6am going to the store and awaiting all the regular customers , its always rush hour so i run two registers at the same time working a shift alone , i learned how to be patient with people and handle situations under pressure and get the issue resolved , i learned how to sell products and persuade customers to the new merchandise , write checks , check orders for the store , and put prices on them . the hardest part of the job is trying to restock the orders and run a register . my coworkers are very kind and more then helpful. what i enjoyed about my job was that we worked as a team and the mood was always joyful and friendly .
Cashier (Current Employee) – Elk Grove, CA – September 19, 2016
On a typical day at Shells, first person who opens after swing shift is expected to count and record cigarettes and lottery scratchers. Open register and make sure your till is at $100. There will be two employees, one will be assigned on register and the other doing side duty, which is; cleaning/sweeping outside and restocking the cooler. I've learned a lot from not knowing how to make coffee to being calm when angry customers put you in certain situations. For example, a customer demanded that our location should take EBT. I calmly told the customer that only certain locations take EBT for food but our location specifically and many others do not accept EBT. Though the customer was very angry, I was able to reason with the customer that if she didn't have any cash on her, which is what she complained about, that there is an ATM machine inside our store. The hardest part of this job is probably the cooler. It gets freezing cold in there and you could get sick if not dressed properly. Most enjoyable part of this job is working with other employees. They are all very friendly and cooperative with all new employees.
Customer Service Representative (Former Employee) – Brookpark, OH – October 10, 2016
Cashiering at the regular and lottery registers is easy. 98% of customers are very friendly and most are 'regulars'. Cleaning and stocking are easy and a good way to build some arm muscle. No chance for advancement. Whatever you do, really listen to them when they say "Don't play lottery during your shift", that's how I lost my job. Even the co-workers are friendly and easy to get along with.
Working with great people, both co-workers and customers.
human resources (Current Employee) – Houston, TX – November 19, 2015
At Shell, the work/life balance is an incorporated part of the culture. Some of the downfalls is that to advance there is little direction towards training programs and some management has not been trained to help employees with development.
Ethanol Coordinator (Current Employee) – Atlanta, GA – November 13, 2015
Made most of my money through Overtime which last year I worked over 600+ hours. Work/Life balance is terrible. The only thing that makes my days better is that I work with a GREAT group of people including managers and co-workers. I deal with Norfolk Southern Railroad who is the main reason why the job requires so many hours. They are TERRIBLE having to deal business with. Never on time for anything.
Free lunches, Safety Bonuses, decent pay, good benefits, 10% 401k match after 9 years of service.
Associate Business Administrative Support (Current Employee) – New Orleans, LA – June 17, 2016
Given its scale, Shell is a highly competitive company. Like all players they are currently suffering under a low oil price environment and that shows in how management is navigating the situation. Advancement can be slow.. Complicated systems are the norm and there is a procedure or process for everything. Often, new teams are created for no realistic reason. Overly complicated ways of working has a negative effect on employee morale and lead to a bogged down system. Knowledge inclusive needs a lot of work to be effective.