Great place to work! The items are awesome to look at while you work! They have a good team work ethic. If one section is not done with their job we they make sure you go and help the other team to make sure you get the job done on time to ensure the customers get their clothing on the day they expect them.
Behind the times in technology, people management and benefits
Customer Care Supervisor (Current Employee) – Wichita, KS – September 24, 2015
Very expensive benefits, very poor time off - no work/family balance. Very low pay compared to industry in this area. No HR support to speak of. They are undergoing a merger - so perhaps the larger company will work things out. The physical setting is terrible for the call center - stuffed into a too small room that is always too hot because the AC doesn't work most of the time. Home-made cubicles with old carpet lining the inside - half the computers don't work - network set up is ridiculous - very few things are automated online - many things still require a printed blank form that is filled out and then manually delivered to the area that it needs to go to. Items are never delivered when they are supposed to be - everyday dozens of upset customers over missing, delayed or unaccounted for merchandise. When customers place an order - it does an "authorization" on their bank account which takes days and days to come off - then, when the merchandise is ready to ship - sometimes weeks or months later - the charge hits. These kinds of delays are not common in most on-line shopping anymore, so customers do not understand nor believe why their funds are held indefinitely sometimes.
i liked all the workers they were nice and hard workers. the managers were nice and they would thank you for your hard work. they were so nice they got me clothes for work. in all i really liked working there. one of my most favorite things there was the customers.
This company has a very positive inviroment to work in.
SALES ASSOCIATE (Current Employee) – Oklahoma City, OK – May 14, 2014
Sheplers is a great place to work. It offers very positive influences. The managers I work with do a great job of training. They provide as much positive feed back to their employees as negative feedback. The only drawback to this company is the fact an employee isn't able to work enough hours to get health insurance unless you are management. The starting compensation is great for high school and college students, but as a main source of income an employee can't make enough to support a household.
Retail Sales Associate/Shipping & Receiving (Former Employee) – Las Vegas, NV – July 16, 2013
I loved working for Sheplers, not only because of my fellow employees but because of the customers also. I met people from all over the world who love country music and western wear. It was one of my favorite places of employment.
Information Technology Support (Former Employee) – Wichita, KS – May 22, 2012
Work for the company for thirty years in th IT Department was a computer operator for 28years and then did technical support for end user the last 2 years.Co-workers were great .enjoyed the traveling i did to bench mark computer system and set ups at our las vegas stores.