Pros: dynamic environment, multiple projects, building relations with medical staff
Cons: challenges with some physicians who were unwilling to learn the new system
My typical day at work involved reviewing all patient records in the Electronic Medical Record (EMR) 48 hours post discharge for physician deficiencies. I also monitored other systems that were linked to the EMR to monitor and resolve issues. I learned analytical and problem-solving skills. Moreover, I was also able to enhance my oral and written communication skills by creating reports and giving presentations in meetings. I reported to the HIM Director on a weekly basis to give updates and reports on current issues and my action plan for resolving those issues. My co-workers were friendly and we worked as a team very well. I held team meetings when failures in a process occurred in an effort to discuss and fix the broken link. The hardest part of the job was to communicate with all medical staff in a timely basis to ensure deficiencies were being completed within the appropriate time-frame set by state, federal, and HIM regulations. The most enjoyable part of the job was working with a variety of individuals and reviewing documents to improve the overall quality of healthcare and maintain compliance among physicians.