Ability to move up in the company. Management and co-workers are great. Pay could be a lot better for Full-Time employees. A lot of product knowledge needed, and customers usually don't like to deal with new employees.
Customer Service Specialist (Former Employee) – Scottsdale, AZ – August 16, 2017
Sherwin Williams is a place that makes you realize how much communication is a vital factor in the customer service industry. Working here, one has to always ask themselves, "Did I get enough information from the client?" With something as permanent as paint, 1 gallon to 5 gallons can mean the difference of a job well done or a job that needs a repaint.
Sales Service Representative (Former Employee) – San Francisco, CA – August 16, 2017
The great thing about this job is that you can make your own schedule. You are able to start your day and end your day when you please as long as you work 8 hours. There's a lot of driving involved and your drive time is included in your 8 hour day. I usually started my day around 9 am and I would visit one Lowe's store, check in with management, fill and order new color chips, train employees, mix paint and help customers and then move on to the next store. I'd spend about 3 hours at each store, taking my lunch in between stops.
While a lot of freedom was definitely a perk to this job, it was also a job of constant demands from both customers and management. Constant phone calls, emails, and projects with tasks to be completed at each of your stores was a constant. I managed about 10 stores in the beginning and would go to 2 per day, all 10 within the week. After the company hired more employees, I went to 8 stores and only went to my slower stores once every other week and my face paced stores multiple times per week.
Every year there's a national sales meeting that you are able to attend and there is occasional travel for regional meetings.
Overall I would say working for Sherwin-Williams has been a good experience. It's a good position for someone who likes sales.
Not sure what to say about job security. Within the stores I would say it's good. For this particular position, it's within a different business unit of the company and there was just a major lay off since the company acquired another. 200 people lost their jobs.
Good work/life balance, decent pay, good benefits with stock options, make your own schedule, travel, company credit card, some meals expensed when travelling
Lots of tasks to do with little time to complete, constant misfirings between Lowe's & SW management, no office to work from, Lowe's understaffed & rep expected to cover
Third Key Holder (Former Employee) – Arlington, TX – August 15, 2017
An average day at work is hard, but if you have the right employees it could be fun. I learned a lot of managerial experience by working with company, however this company doesn't recognize their employees on merit.
The store I work in is very well managed. Both my bosses are very friendly and care about your general well-being. In downtime when there isn't much to do they like you to clean and organize the store. When the store gets busy with customers the staff helps each other out the best they can.
Coatings manufacturer with over a century of innovative product development and company growth in the global market.
Market Manager (Current Employee) – Medford, OR – August 14, 2017
Sherwin Williams has sustained well over a century of strong sales growth driven by a dedication to being an industry leader in product development and a keen sense of what is expected by the end consumer.
Assistant Manager (Current Employee) – San Jose, CA – August 14, 2017
Helping out customers with their paint projects. Making sure inventory is controlled to be able to provide enough paint for contractors. Also providing paint knowledge and advice to DIY customers. Also making sales calls, to check up on contractors who haven't stopped by recently.
Great vibe with co workers, contractors are friendly.
fast paced, dealing with multiple orders at the same time
Territory Account Manager / Sales Representative (Former Employee) – Birmingham, AL – August 10, 2017
I began my career as a part time associate, worked through college, graduated and joined the MTP program, was placed as an assistant manager, moved up to store manager, then transferred to the Diversified Brands division as a sales service representative.
Working in the paint stores group is much different than the other divisions. Much more opportunity for growth.
Hours of operations for most stores are 7a-7p weekdays, 8-6 sat, and 10-6.
As an assistant manager, you are there to help the store manager with daily functions, training, sales, stocking, reports, and lead generation. ASM's typically get scheduled to close most weekdays and work open to close every other weekend. Must complete 50 lead generations calls per week.
A store manager is responsible for increasing sales, site visits, customer service, employee training, and managerial reports. Depending on the store, days can be very long and busy due to stores being understaffed and open long hours.
This is a good place to work if you need temporary work while you look for a real career elsewhere. They seem to favor hiring inexperienced kids right out of college over promoting their experienced workers.
Assistant Store Manager (Current Employee) – Indiana – August 10, 2017
This position offers great pay and benefits for someone who has just graduated college. The biggest downside is that you have to be willing to relocate if you want to advance quickly. They also do not typically staff their stores with enough employees so it hard to accomplish all of your management tasks while also making sure all of your customers are taken care of. You are required to work long hours and many evenings and weekends.
Benefits and compensation
inadequate staffing, upper management doesn't always have realistic goals