Cons: management (lack therefor), lack of accountability, over-priced, no work/life balance, no help from upper management or hr when crises arise, favoritism among employees, harrassment, discrimination
If you're a sales rep, you hold no accountability to the store. You only answer to 2 other people who live where the district offices are and you rarely see them but hear from them often, usually only negatives. When you do see them there are issues to be resolved, even if you are meeting your goals and exceeding them. Problems are focused on and not solutions.
If you are in the floorcovering store, be prepared to make an unreasonable amount of sales calls in a small territory. Be prepared to work a minimum of 44 hours per week, more likely 48-50 mandatory.
There is very little balance between home and work as you spend most of your time at work or working from home.
Management is very very very MICRO oriented and not worried about the good thing that are accomplished on any level. Management is quick to point out faults.
Operations Manager is a glorified secretary with a fancy title. There are no managerial attributes to this position, with the local branch at least. Ops. Mgr. makes telemarketing calls all day long with very little success due to S-W pricing structure and lack of good sales.
Anyone who takes a job with S-W, specifically floorcovering, bring your lunchbox because you are expected to eat lunch and work on site the full 9 hours per day. Expect to make 20 + calls per day PLUS answer all the incoming phone calls, take all the orders, enter them into the system and possible even cut material, handle all of the installation crews and their issues daily all while the branch manager sits and makes "drawings" for 6-8 hours per day of units that he measured.
Good luck to anyone who dares attempt to be employed with S-W.
The 1 advantage is the medical benefits are pretty good.