As a supervisor, I was not paid enough and the workplace was unpleasant to work in on a daily basis. Minimum room for growth without working for 10 plus years to get a promotion. However, most days were not long. I loved working with the customers as well.
Cash Lead (Current Employee) – 1117 Geronimo Dr, El Paso, TX – September 23, 2016
Shoe Carnival is a great place to work at. The people are friendly and help you understand and learn a lot of things that will help not only do your job but other things in life. A typical day at work includes cleaning, maintaining the store's cleanliness, managing money and making sure all the registers come out balanced in the end. Helping out customers find shoes and making sure they leave happy. I've learned a lot about how to deal with all sorts of customers. Not only that but I have also learned the way registers work and how the company's software helps manage them. Management is great and go out of their way to make sure we understand what's going on and teach us plenty of new things. Co-workers are great and friendly. Hardest part of the job would be unloading truck. Since that requires a bit more physicality than the rest of the job but I am still able to get it done quick and efficiently.The most enjoyable part of the job would be helping people find what they need. Whether we have it or not, it's always great meeting new customers and hunting down the perfect shoe for them.
Department Head (Current Employee) – Huntsville, AL – August 24, 2016
This job is perfect for high school or college students. Great stepping stone job or for basic skills learning. Employees are energetic, managers are caring, and corporate enjoys hearing about their employees. The team cares about each other and enjoys going to work each day.
Store Manager (Current Employee) – Elizabethtown, KY – August 21, 2016
Shoe carnival is a great company to work for. Being in management takes a lot of time away of family. Moving up is very difficult as there is limited spots in the area. With being settled in elizabethtown it is very hard to move hundreds of miles away.
Cash Lead/ Sales Associate (Former Employee) – Christiansburg, VA – August 17, 2016
Great place to work. Be sure you come to work with some patience if its a busy day and they have the microphone going. You'll need to be able to focus on what they are saying along with the customers you work with.
Productive and fun coworkers. Fast paced environment
Women's Athletics Sales & Marketing Lead (Former Employee) – Springfield, MO – August 11, 2016
A typical day involves planning for inventory, making sales, working the cash register, and training new employees and current employees on your tasks. I learned patience, to have a strong confidence, and many retail oriented skills such as sales and cash work. The coworkers are all fairly young as it is a high turnover job and the management has been there for a long time and worked their way up the system. The hardest part of the job is staying positive and calm during hectic, busy times. The most enjoyable part is meeting new people and having something of your own such as a department to be proud of.
Assistant Store Manager (Former Employee) – New Bern, NC – July 25, 2016
I really enjoyed working at Shoe Carnival. A typical day at SC would go something like this. I would open the store, read my emails, print off any important documents, count tills, take deposit to the bank. By then my cashier would have arrived to work and we would open for business. Depending on the day we would either make holes for the new shipment, scan the store for a sign change, pull transfers, or run aisles down. Shoe Carnivals main focus was customer service so that was our main focus as well. We ran the mic (specials on shoes etc, etc) Working at SC has taught me to be confident in myself as a manager and as a person. I've learned so much about networking and helping get our name out there. (I helped open the store) Our managers are the best around. Very understanding and easy to get along with. If any problems did arise they were handled with professionalism and courtesy for all parties involved. I loved all my co-workers and still keep in contact with them. The hardest part about SC would have to be keeping our sales up. It was a small town and corporate projected we would be doing better then we actually were. We did finally make it to a million dollars this past year!!!! The most enjoyable part of my job was that SC really is a great company to work for. Its a fun very laid back place to work. I loved my customers and employees and co-workers.
Relaxed work enviroment 45 min lunch breaks for managers
Sale Associate (Former Employee) – Daytona Beach, FL – July 17, 2016
A very easy going job but when it got busy they definitely had you working, A normal day at shoe carnival consists of helping your costumers and making sure they are satisfied , and as well as stocking and re stoking the sneakers.
GENERAL MANAGER (Former Employee) – Chicago, IL – July 11, 2016
Management was asked to do way too much with no payroll to back it up. Was personally closing a mall store with a single associate on the floor per regional management direction, only to be asked why customer service suffered, known theft (shrink) skyrocketed, etc. The company has lost their identity in the push to drive margin, and now is simply copying DSW with less success. Higher-ups are surrounded by "yes-men" so any common sense criticisms from the field will never make it to the top. (At a meeting in 2013, when one person asked the CEO why we still didn't have the technology to print gift receipts, they said they didn't know it was an issue. Regional management had submitted that complaint multiple times over the years prior. That's one example.) Until the top wants to learn and not surround themselves with an echo chamber, the stock will continue to stagnate despite any tricks pulled on earnings reports to shareholders. Good place to stay a few years and get good at your job, but don't plan on making a career out of this place unless you like never growing above a general manager.
vacation, regional management
upper management, payroll, inventory issues, technology is 10 years behind
working with your schedule is fine, just care about employees!
Cashier/Customer Service (Former Employee) – North Carolina – July 11, 2016
Shoe Carnival is a simple job sometimes it's just the customers. Also it can be worse if you have bad management, who does not make the employees work or clean. Then managers would say don't do 50% off pink stickers (clearance) shoes & then when a customer says something they do it anyway & then other customers want the same deal. Shoe carnival should care more about employees the one where I worked felt liked they belittle us when it came down to customers or corporate.
They worked well with your schedule most of the time
Sales Associate (Former Employee) – Newnan, GA – July 10, 2016
I learned what is to be expected from supervisors. On a typical day at work, the employee is expected to refrain from using mobile devices and to always check to see if anything needs to be taken care of such as: cleaning and re-shelving shoes. I am appreciative to have worked there.