Sales Associate/ Department Lead (Former Employee) – Phoenix, AZ – March 22, 2016
This was my first job and this job is where I fit in perfectly with my customer service skills. The environment was fun and carnival like for the customers. I learned how to do inventory, how to unload shipment, learned how to be a cashier, overall I learned how to lead a shoe department store. The management looked out for me and always took the time to show me how to do things correctly. They took me under their wing and that along with my hard work ethic propelled me to advancement within the company. The hardest part was truck day, lifting all the boxes and stocking them by sections. The most enjoyable part was the customer service part. I love to see people leave with a smile on their face. I enjoy speaking to different people and helping them find a solution to a problem.
Corporate (Current Employee) – Evansville, IN – March 8, 2016
I have been with the company for about 3 years and it has continued to grow. They care a lot about promoting good people from within. If you're willing to put in the work and relocate, there is a spot for you in management. It's a fun environment and a different concept that sets it apart.
Kids Department Lead (Current Employee) – Berwyn, IL – October 5, 2015
Overall working at Shoe Carnival is okay. You are hardly ever bored without much to do. There I always something to work on. The environment itself is great... at least in my experience. We all got along...managers and associates alike. The hardest part of the job is preparing your department for the coming season...its harder if your department is women's or kids. The second hardest thing is preparing for the new coming stock.... you have to make space which is hard when your limited in space and well the next step is bringing everything out...not that hard actually. There's always a way to keep moving up in the field.
Productive and fun coworkers. Fast paced environment
Women's Athletics Sales & Marketing Lead (Former Employee) – Springfield, MO – August 11, 2016
A typical day involves planning for inventory, making sales, working the cash register, and training new employees and current employees on your tasks. I learned patience, to have a strong confidence, and many retail oriented skills such as sales and cash work. The coworkers are all fairly young as it is a high turnover job and the management has been there for a long time and worked their way up the system. The hardest part of the job is staying positive and calm during hectic, busy times. The most enjoyable part is meeting new people and having something of your own such as a department to be proud of.
Not the best place to work if you like to make money or get recognized for your performance and promoted
Manager (Current Employee) – O'Fallon, MO – June 13, 2016
I worked there for four and a half years, and my ending pay as a manager was 13.00 an hour. They expect you to run a 1.5 million dollar in sales volume store on a poverty paycheck, with a depleted payroll. We were always understaffed...district management never once recognized how hard you work, or hinted at any kind of a promotion. Gave a lot of my blood sweat and tears to this company, was not treated like a manager who did. Very disappointing to see people who are not as qualified as you advance past you. 1 star rating.
Slow work days
Unnecessarily loud music, stingy pay, no advancement
working with your schedule is fine, just care about employees!
Cashier/Customer Service (Former Employee) – North Carolina – July 11, 2016
Shoe Carnival is a simple job sometimes it's just the customers. Also it can be worse if you have bad management, who does not make the employees work or clean. Then managers would say don't do 50% off pink stickers (clearance) shoes & then when a customer says something they do it anyway & then other customers want the same deal. Shoe carnival should care more about employees the one where I worked felt liked they belittle us when it came down to customers or corporate.
They worked well with your schedule most of the time
N/A (Former Employee) – Savannah, GA – June 13, 2016
As far as the environment its a great place to work at. Some of the customers are very sweet and kind and they become family over the years. The employees are all great. The downfall is the corporate office sets hours for all major holidays. Why should the employees work on all holidays especially Thanksgiving if your not. If you have yet to step inside a shoe carnival and see what goes on you shouldn't have much too say. Upper management is horrible. Ex. General Manager, Regional, District and corporate. The management team makes you not want to work there.
General Manager (Former Employee) – Tampa, FL – January 31, 2016
This company has changed over the years. First they were fun and inviting to all customers who wanted to see something different when shopping. From the mic man to the spinning wheel, this was a great place to shop and save. Over the years the identify of Shoe Carnival changed. The company wanted to change their image and therefore changed their customer base. Overall great company and management staff from corporate to regional.
I was training our region of managers to market outside sales, planning out sale for the month, and hiring seasonal staff. I enjoyed the outside sales
General Manager (Former Employee) – Newnan, GA – September 24, 2015
We were challenged to think outside the box. In doing so I became region trainer for marketing, however financial promises broken. Good company to apply yourself and train for the next level in your career.
Experience in all aspects of business to ready you for the next level of your career.
Management is sometimes rushed through training to fill a need do to a high turnover.
Sales Associate/Cashier (Former Employee) – Oswego, IL – June 7, 2016
This job is filled with busy work that does not make time go by any faster. Day in and day the job felt very monotonous which would make a five hour shift feel like an eternity. The pay was not worth it for how much shuffling around and sucking up you had to do. The hardest part of the job during Holiday season, because we were required to move entire isle's of shoes across the entire store.
GENERAL MANAGER (Former Employee) – Chicago, IL – July 11, 2016
Management was asked to do way too much with no payroll to back it up. Was personally closing a mall store with a single associate on the floor per regional management direction, only to be asked why customer service suffered, known theft (shrink) skyrocketed, etc. The company has lost their identity in the push to drive margin, and now is simply copying DSW with less success. Higher-ups are surrounded by "yes-men" so any common sense criticisms from the field will never make it to the top. (At a meeting in 2013, when one person asked the CEO why we still didn't have the technology to print gift receipts, they said they didn't know it was an issue. Regional management had submitted that complaint multiple times over the years prior. That's one example.) Until the top wants to learn and not surround themselves with an echo chamber, the stock will continue to stagnate despite any tricks pulled on earnings reports to shareholders. Good place to stay a few years and get good at your job, but don't plan on making a career out of this place unless you like never growing above a general manager.
vacation, regional management
upper management, payroll, inventory issues, technology is 10 years behind
Productive, fun place with work, where teamwork is of the utmost importance.
Floor Supervisor (Former Employee) – Joplin, MO – May 26, 2016
Shoe Carnival was an excellent place to work with all kinds of opportunities to advance. Management is professional offering excellent training and they helped me to learn a lot about the business in the short time I was there.My co-workers were wonderful, energetic and skilled professionals and easily the best part of my job was working with them!
Productive and fun workplace. Great Family oriented envioronment
Mic Person (Former Employee) – Birmingham, AL – June 10, 2015
Fun environment but long hours, especially for management positions.Work is mostly customer service and maintenance. Truck day is usually hectic because of the many boxes and customers constantly requiring your assistance.
Appreciate diversity, promotions are very obtainable, fun environment, great music while working, small intimate workplace.
short breaks, Employees unloaded truck during shopping hours, Upper management not very appreciative of employees, When promoted to manager, employees work ridiculous hours.
Shoe Carnival was a fun place to work. I didn't dread coming to work and I had fun working with my co workers. Store is under good management and the work isn't incredibly hard. The only con to my time at Shoe Carnival was they have a problem with pay roll. Pay roll was so bad at Shoe Carnival that it made doing daily tasks that shouldn't have taken long difficult because we were always short staffed.
General Manager (Former Employee) – Tennessee – June 28, 2016
It had opportunities but you had to be one of the boys to be paid equally and be considered for promotion. I enjoyed the work but it was made more difficult than necessary but disagreeing Regional and divisional. My store was caught in the middle.
Product selection was decent in Athletics
Product selection in all other departments, management, low wages for employees, ran on 3.5% payroll