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Shoe Carnival Inc.
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221 reviews

Shoe Carnival Inc. Employer Reviews

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Productive and fun environment for working.
Floor Supervisor (Current Employee), Monroe, NCSeptember 25, 2014
Pros: meet new people all the time
Cons: no set schedule and days fluxuate weekly.
-customer service all customers who come in and make sure that their experience will help them to come back again
-I have learned how to multitask with various duties throughout a work day and also learn how to be more personable
-the co-workers here are wonderful and help out a lot with wanting to be around them making it a great working environment
-the – more... hardest part of the job is getting our inventory off the truck, but with that being said, that's not really all that hard to do.
-I enjoy making others laugh and help out when I can to make shoppers want to come back. – less
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geat place and fun to work for
Loss Prevention Manager (Current Employee), dallasSeptember 22, 2014
learn a lot every day from here great place to work for. some GM's are unprofessional but every one els is very good to work with.
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Excellent Associates and Management
Loss Prevention Specialist (Former Employee), Carolina , Puerto RicoSeptember 12, 2014
The store I worked in Carolina , Puerto Rico had excellent associates and caring and professional managers.
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Fun Workplace
Cashier (Former Employee), Garner NCSeptember 11, 2014
Pros: everyone was nice
Cons: no breaks
A typical day at work is standing behind a register and helping customers check out. i learned a lot of things as far as how to approach a customer and how to use the program they use.
The management was absolutely amazing, they were such good help. My co- workers were awesome they helped me when i first started out and they were good friends of mine – more... from school.
the hardest part of the job was probably cleaning up the store it took along time to do but when it was done it looked pretty awesome.
The most enjoyable part of this job was to interact with others and talk to them while i checked them out. – less
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very exciting workplace
Cashier/Mic person/Sales Associate (Former Employee), Midland, TXSeptember 9, 2014
Pros: flexible schedule
Cons: sometimes wasnt able to take breaks
I have learned I enjoy making people happy. The hardest part of the job was to try and keep a smile on my face while getting yelled at by a customer. The most enjoyable part of my job was working with my co-workers in the environment I was in.
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Productive and Fun
Sales Associate (Former Employee), Jackson, MSSeptember 3, 2014
Assist customers with the purchasing of the various collection of shoes in the store. All the employees make the work day a joyous exerience.
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Flexiable
Cashier/Sales Associate (Former Employee), Overland Park, KSSeptember 1, 2014
Pros: discounts
Cons: standing and walking all day.
Shoe Carnival to me was a great opportunity to understand the qualities and requirements needed as a retail associate.
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Corporate Retail with the Right Ideas
Floor Supervisor (Current Employee), Nampa, IDSeptember 1, 2014
A typical day at Shoe Carnival is full of varied tasks within an excellently structured framework for all associates from General Manager to basic floor personnel. Managers are expected to do anything in a day from receive freight shipments to working a register, but no one is above or beneath any given task. Nearly every associate is generally trained – more... to perform nearly any task that might be required on a day to day basis as policy: No "Not my job" moments from anyone at these stores. Shoe Carnival also has a very dynamic and flexible sales concept that means that a customer's shopping experience can be very personalized as well as giving an active associate a feeling of personal connection to the business without being a commission driven environment.
Shoe Carnival is still a young enough company that nearly everyone in the upper levels of Corporate management has at some point actually worked in a store at the practical level and they work hard to make sure that policy and standards are practical while at the same time of a high caliber. That being said, customer service training standards at Shoe Carnival are also higher than pretty much anywhere I've ever worked, but it pays off in a customer base that greatly prefers our shopping experience to most of the companies competitors.
In retail sales customer service is the name of the game and interacting with customers is both the best and worst part of the job. You work with a huge variation of people on a day to day basis and they will range from brides picking out shoes for their bridal party, to grandmothers taking their 10 month old grandson out for his first pair of sneakers, to surly jerks who would sooner spit on you than answer the question of whether they're looking for running shoes or basketball shoes. However, the good customers outwiegh the bad for the most part, and its a good feeling when a new customer tells you "This is my new favorite shoe store!" It's also great that upward and even lateral mobility are emphasized with in the business structure. If a certain facet of operation is attractive for you the company is very flexible in getting people into new positions.
All in all I would say that working for Shoe Carnival is a pretty great experience, even if the Al Bundy jokes start among your friends when you tell them you sling shoes for a living. – less
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Productive and fun place to work
Sales Associate (Current Employee), Houston, TXAugust 29, 2014
Greet and assist customers. It has great management and co-workers, but it's meant for high school kids.
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Horrible Management
Floor Lead (Former Employee), Snellville, GAAugust 29, 2014
Management was horrible, had no idea how to manage. Pay was not great compared to the work that you had to perform.
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Fun but irritating in some aspects
Sales Associate (Former Employee), Baytown, TXAugust 23, 2014
I worked with Shoe Carnival for a year and a half. the overall experience was quite well but the GM dealt with favoritism issues among some of the employees.
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sales
Customer Service (Former Employee), colorado springs coAugust 18, 2014
Pros: great benefits
Cons: the store closed
the work environment was great. Management was very helpful. And the benefits were great.
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ok
Store Manager (Current Employee), Jacksonville, NCAugust 18, 2014
ok , could have great opportunity for the right individual.enjoyed the people as well as asociates
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jmpc
Leasing Assistant (Former Employee), kansasAugust 12, 2014
good pay

horrible bosses

vacation pay nice lunches helped customers and provided services
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Shoe Carnival Review
Cashier (Current Employee), Okemos, MIAugust 3, 2014
Pros: 30 min lunches, friendly customers, time flies
Cons: schedule is done every week.
You walk around organizing shoes/their boxes. You interact with customers by greeting them and helping them find what they want and need. Management is pretty good and care about all their customers. Co-workers are amazing and funny. The hardest part of my job is getting onto a ladder and getting boxes off the 6 high pile of boxes because of being short.
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Only bad if you are addicted to shoes
Store Manager (Current Employee), Holland Sylvaina RdJuly 30, 2014
Pros: great pay and benefits for managers
Cons: not able to do online school and work
Shoes Carnival is a very high volume shoe store, a typical day is about 10 minutes of paper work in the morning and about an hour of reviewing to see where sales are and then planning the day. Moving shoes around a lot. Sales concept is unique using mic to get customer to buy products and putting items on sale to influence customer purchases.
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management barely knows what theyre doing from day to day
Shipping/Receiving Clerk (Former Employee), Evansville, INJuly 22, 2014
Pros: always hiring due to high turnover rate
Cons: just about everything
poor communication
lack of leadership
benefits are cheap but they suck
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Bad company
Sales Lead (Former Employee), Norfolk, VAJuly 21, 2014
My honest opinion working there , its like if your not a GM or SM your nothing you get treated like your a nobody.
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Barely getting by
IT position (Former Employee), Evansville, INJuly 15, 2014
Pros: free lunch, discount, healthcare
Cons: pay, management, ethics
Corporate environment, Shoe Carnival does just enough to barely get by, and it will bite them one day. They don't pay their employees close to what they should. Management looks the other way with employees that should be cut loose. Most departments are understaffed and the workload is heavy for some. 4 people in Payroll dept. for the whole company. – more... Executives don't care about employees as long as they get their bonus and they get to their ultimate goal of a 'Billion Dollar company'. Although they give you a couple free meals, say 'we really appreciate all you do' and give you your 15 cent raise every year. Laid back at times but can get hectic at peak seasons. Good meals, and great healthcare, discount on shoes is always nice. – less
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Productive and fun workplace,calm at most times
Cashier/Sales Associate (Former Employee), Norwood, OHJuly 11, 2014
Pros: enjoyable work enviorment, not very stresssful, discount
Cons: not a flexible schedule, not a lot of relax time
Shoe carnival was a very good job, very productive, bearable stress, fun and hardworking employees. Shoe carnival has pretty steady business, except for around holidays when it gets a little chaotic. The management for the most part is ok. Managers are not very flexible or understanding.

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About Shoe Carnival Inc.

Shoe Carnival stores definitely have their own style.The open format, catchy music and friendly associates set the stage for a – Read more

Shoe Carnival Inc. Photos