Pros: great co-workers
Cons: short breaks, poor management, very corporate run
Being customer service, you are the first and last impression of the store for everyone that comes in. Customers are the majority of the people that you see and talk to all day. I do not mind at all talking with people and helping them out and giving them a good experience. I learned the importance of a cashier in a store and just how big of a role that they play, and i also gained an entirely new respect for cashiers and customer service workers anywhere. The management was more so what I had an issue with. It is very unprofessional and very hypocritical, which I and many other co-workers were not happy about. Also the store was very corporate run. It seemed like every single thing had to be run by them. For example, theft became very high for a particular product. Instead of doing something immediately to stop it, the manager had to call corporate and make sure that it was okay to put anit-theft systems on the product which took almost another week and essentially losing the company more money due to the theft that still went on while waiting for a response. My co-workers are awesome, I loved working with every single one of them which made the job that much better. The hardest part of the job was having to deal with rude customers only because sometimes they were so rude that they made you feel worthless and as if you had no idea what you were even doing. The most enjoyable job though was also the customers. I loved being that one person that might have been the only person that that customer had talked to all day, or making someones day by saying hello and asking how they were doing. I don't mind being just someone that they can talk to. I liked being the person that could give that lasting impression about the organization, and talking with the customers enough to build a relationship with them in the aspect of wanting to come back and knowing the regular shoppers.