Member Care Representative (Former Employee), Arlington, VA – February 19, 2014
• Processed new member payments utilizing TIMSS data system. • Answered incoming calls and directed calls to proper departments. • Assisted office of 60 employers with administrative duties. • Documented tickets/resolution.
Director (Former Employee), Alexandria, VA – March 4, 2015
SHRM is the premier membership organization for the HR profession. Very good at what it traditionally does but has a hard time thinking outside the box as an organization. "How we've always done it" was heard regularly.
Network Engineer (Current Employee), Alexandra, VA – May 6, 2014
Information Technology professional with extensive experienced working within Network Operations Center (NOC), Data Center and Enterprise Network environments supporting telecommunication, application and network infrastructures.
-Coordinates/Provides support of material to the SHRM PR Chapter Office in accordance with the necessities that may occur to them in behalf to the students that assist to the SPHR/PHR Certification Course. -Manages materials for the pre and post-test trainee exams and assist the class teacher in manage important information to students