Shutterfly Employee Reviews

Found 255 reviews matching the search
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Temporary employee.
Customer Service Rep (Former Employee) –  Fort Mill, SCJune 26, 2017
Typical day involved the making of photo books and assembly of said books. Management was easy to get along with and were interested in helping you succeed.
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Great co workers, creative environment with ping pong tables
Production Designer (Former Employee) –  Tempe, AZJune 26, 2017
Typical day of work could be fast or slow depending on promos, sales, etc. The culture is a cohesion of brilliant designers. I realized how different we all are while realizing my own particular greatness, strengths, and weaknesses. The hardest part of the day as with any job would be after lunch. Your brain will throw signals to each member of your body that it's relaxation time. Also, during holiday season with order volumes well over hundred thousand. Overall, I took great pride in my work and my experience was exceptional.
Pros
Company-wide BBQ's, Employee Artist exhibit, Calm and creative atmosphere
Cons
Extended periods of time working and looking at computer screen during holiday season
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Typical customer service position
Customer Management Team Member (Former Employee) –  Charlotte, NCJune 7, 2017
Typical day involved answering 70-100 calls. Learned how to design greeting cards. Management was subpar at best, at times unprofessional. Culture was typical call center. The long hours during peak season was the most difficult part of the job.
Pros
Free lunches on occassion
Cons
temporary job status
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Don't be distracted by the whistles and bells
Temp (Former Employee) –  Fort Mill, SCMay 24, 2017
This company was great to work for. If you have a family, you will miss them dearly. 10 to 12 hour shifts during the peak season can take a toll on your family life.

Upper Management is very unorganized and aloof to the daily workings of its employees.
Pros
free drinks, luncheons occassionaly
Cons
short breaks and lunches, no feedback of changes made until made
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Place good to work
Packing and Shipping (Former Employee) –  Fort Mill, SCMay 23, 2017
Don't go here unless u are willing to work your butt off but other then that they are good. The Employees are rude and don't know how to talk to anyone
Pros
Lunch and the breaks
Cons
Employees are rude and don't know how to talk to anyone
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very lovin people
Lead, Machine Operator,prodution (Former Employee) –  Tempe, AZMay 18, 2017
I have learned more things here then any other place that I worked for. We work as a team , in different departments as well . The hardest part of the job is to stay up , its a 12 hour shift. Managements is awesome . LOVE THE PAY CHECKS THAT ROLL WITH IT.
Pros
Free drinks
Cons
Short breaks
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Excellent Work Environment And Staff
Seasonal Customer Care Representative (Former Employee) –  Tempe, AZMay 8, 2017
Tinyprints & Wedding Paper Divas provides excellent training, so that you are well prepared, comfortable and confident when starting your position. You are provided with a highly knowledgeable and friendly set of supervisors and colleagues that are there to assist you whenever you should need assistance. The overall energy and work environment is positive and fun, with rewards and contests to keep morale high and everyone relaxed (even at stressful times), making it an overall great experience to work for them. This company cares greatly about their customers and expects that they be treated with respect and courtesy, resolving their issues and helping them in what ever way they can. I loved going to work and I loved my job, and would be more than happy to work for them again.
Pros
Excellent training, highly qualified staff, friendly people, high energy environment, fun place to work, open spaces, free soda/coffee, great break rooms/areas
Cons
Long hours, During peak season it is difficult having one day off when working 16hr days/6days week, not always routed with calls that are within your knowledgebase
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Very Fun
Customer Service Agent (Former Employee) –  Fort Mill, SCMay 8, 2017
I loved this job. They have a beautiful cafe. The management team is pretty awesome, they make sure that you have evrything that you need before you take your first phone call. I really loved working there.
Pros
Excellent cafe, big dining area, two 30 min breaks, also a work out room
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Diverse Workplace
Customer Care Representative / Team Lead (Former Employee) –  Redwood City, CAMay 7, 2017
Company is continually innovating and growth is welcomed in the company and for its employees. Plenty of diversity within the company and benefits are very good here. Enjoyed working cross functionally with other teams towards company targets each year, which gave a great opportunity to learn the workings of other departments.
Pros
benefits and diverse workplace
Cons
less growth opportunites in certain positions
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nice place bad people
Diamant Operator (Former Employee) –  Fort Mill, SCMay 4, 2017
Blah job you work 10 hours to 13 hours almost when its peak time. They lay people off all the time so don't get your hopes up buddy boy. Your job can be taken at any moment..
Pros
alot of hours, clean place to work
Cons
bad everything else
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Very productive and learning
Production Worker (Former Employee) –  Phoenix, AZMay 4, 2017
It's awesome people around you and the work place is fantastic. The job is secured and you get to learn how to advance your knowledge throughput other departments in the warehouse.
Pros
Easy going and lovable.
Cons
Work long hours but it great.
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Shutterfly
IGen/Indigo Digital Operator (Former Employee) –  Phoenix, AZApril 29, 2017
This is a job where you have to come in and do whatever it is you have to do.There are very long shifts but workable environment and fun employees to be around
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Do not care about keeping employees, because that means they get raises. Would rather continuously hire, train and fire/quit.
"Tier 2" Customer Service Representative (Former Employee) –  Tempe, AZApril 28, 2017
Ridiculous attendance policy. No benefits. Fellow employees were fun to work with, but every week many would quit. All the company cares about is your "numbers" (calls per hour) instead of actually taking care of the customer.
Pros
Nice, new facility. Free coffee and drinks. Two monitors to work with on your desk.
Cons
Very strict attendance policy, poor training, your time is micro-managed to the second
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A fun place to work
Machine Operator (Former Employee) –  Fort Mill, SCApril 24, 2017
the hours are good, management is good to work for. friendly place, hardest part is the breaks is to far apart, most enjoyable part of the job is that you learn many kinds of jobs
Pros
friendly pepole
Cons
seasonal job
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Many nice coworkers. Fun environment.
Production and Machine Operator (Former Employee) –  Elmsford, NYApril 21, 2017
Overall it's a good company but management is terrible! Met some very nice people there except for the supervisors. They're very unprofessional. They don't know how to talk to people.
Pros
Free dinner sometimes, coworkers are hilarious and good people, vending machines 25€ for anything you want.
Cons
Hours are ridiculous, poor management, no health insurance
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Fun workplace good enviroment
Shipper packer picker (Former Employee) –  Fort Mill, SCApril 21, 2017
Friendly and helpful employees good environment face paced job being able to learn new jobs and move around and meet new people great friendly environment with room to grow in each job title
Pros
Good pay. Good benefits. Great lunchroom
Cons
When machines would jam up
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Productive place to work
Assembly Line Worker (Former Employee) –  Fort Mill, SCApril 20, 2017
Everyone was nice and welcoming. Easy job. You stand up a lot, but it is not a hard job. You have enough breaks to get you throughout the day. People are always there when you have questions and overtime is offered.
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Productive Workplace Environment
Sorter/Shipping and Receiving (Former Employee) –  Fort Mill, SCApril 20, 2017
Productive environment, minimal job security during holiday season, excellent compensation, opportunities for advancement if hired on full time; overall great company
Pros
adequate compensation
Cons
minimal job security
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Just my observation
Warehouse Lead (Current Employee) –  Shakopee, MNApril 17, 2017
Each morning is started with a team meeting laying out what needs to be done through-out the day and which things are priority over others based on production needs. I assign each Operator duties that they are responsible for on the shift. No one has the same duties each day. For the most part, things are pretty smooth throughout an average work-day. The thing I find most difficult is the lack of staffing. All personnel knows what needs to be done but due to lack of bodies we always find ourselves working overtime to get the job done or picking up where we left off from a previous day or shift. The people at Shutterfly are great people. They're just victims of a culture cultivated by management. Miscommunication is usually the reason for most mishaps.
Pros
Get codes twice a year for discounted/free product.
Cons
Bad management, unorganized and dysfunctional operations.
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very productive great place to work for
Press Operator (Former Employee) –  Phoenix, AZApril 13, 2017
my job started in final assembly shipping making everything was ready to ship I moved to the lazer max cutting the pictures to put them in to a album.Then I finally to a press operator moved up to a lead I ran the digital press changed out ink .it where it all started printing the pictures and quality check.i loved it
Pros
free drinks 25 cent vending machines
Cons
shory breaks shory lunch
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Overall rating

3.8
Based on 257 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.6
Job Security/Advancement
3.2
Management
3.5
Culture
3.8

CEO Approval

75%
86 ratings
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